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The Education team at Arthur Rank Hospice Charity supports the learning and development of our staff, as well as working with external partners to provide bespoke training and student placements. They also provide specialist library and knowledge services for our charity. We have an opportunity to join us as an Education Administrator, this is a part time role working 22.5 hours per week on Tuesday, Wednesday and Thursday, working from our Hospice in Cambridge. Standard working hours will be 9am - 5pm, with occasional need to start at 8 and work weekends. This role will work as part of the Education Team to support with education and learning activities across the charity, as well as supporting with the promotion and running of external events / training which take place within the Education Centre.
Job Responsibility:
Planning and administration tasks relating to training and development activities and courses
Coordinating internal and external events, including venue hire of our Education rooms
Assisting staff with queries relating to training and keeping staff mandatory training guides up to date
Acting as the first point of contract to visitors to the education centre and for telephone enquiries to the department
Supporting events in the education centre, including planning tasks (arranging catering, room layout requests) as well as issuing training certificates
Processing course registrations and bookings for study days, including using online booking systems
Requirements:
good level of education
knowledge of administrative processes and MS Office packages
experience of working within a customer facing / service, or similar, role