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Editorial & Content Communications Associate

United States, New York 38.24 - 46.07 USD / Hour · Job Posted May 30, 2026
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Job Description

Join a leading global technology company renowned for innovation and shaping the future of digital experiences. Through Aquent, you have the opportunity to contribute to a team dedicated to producing high-quality content that educates and supports users worldwide. Are you a master storyteller with a passion for clarity and a knack for project management? We're seeking a talented individual to drive the creation of critical educational and support content that directly impacts millions of users. In this dynamic role, you will be at the forefront of ensuring users understand complex topics and find solutions, directly contributing to a seamless and intuitive user experience across widely used digital platforms. You will be instrumental in overseeing the entire lifecycle of written content, from initial concept to final delivery, ensuring every piece is accurate, engaging, and meets the highest quality standards. Your work will directly resolve user issues and explain complex subjects, making a tangible difference in how users interact with and benefit from digital services.

Job Responsibility

  • Write, create, deliver, and manage engaging written educational and support content
  • Manage the full lifecycle of written content projects, ensuring timely and high-quality delivery
  • Develop and manage project timelines and resource allocation, adhering to deadlines and financial constraints
  • Collaborate with diverse internal teams (e.g., creative, marketing, legal) and external partners to define project scope, objectives, and deliverables
  • Ensure all written content meets stringent quality standards, brand guidelines, and legal requirements
  • Support the identification of appropriate presentation formats, styles, and designs, ensuring content accuracy.

Requirements

2 years of experience in journalism, public relations, internal or executive communications, or a related field.

Nice to have

  • Excellent communication, interpersonal, and negotiation skills
  • Ability to work independently and as part of a collaborative team
  • Strong organizational and problem-solving skills with a keen attention to detail
  • Proficiency in project management software and tools.

What we offer

  • Subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
  • free online training through Aquent Gymnasium.

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