EDI/Data Sr. Specialist Job at Brown & Brown UK

Job Description

The EDI/Data Specialist is a key team member of the National Employee Benefits Technology (EBTech) Department. The department deploys various software tools to our valued customers and their employees for use in health care reform compliance, automated benefits enrollment, and other needs for automation. This role is responsible for carrying out and overseeing various aspects of that software implementation process, including data analysis/audits, EDI configuration, testing, training, and presentation of their work to customers. The candidate must also be very detailed and deadline oriented. The Data/EDI Specialist works directly with customer contacts.

Job Responsibility

Audit and upload data for moderately (or greater) complex new customer website implementations or on an ongoing basis for existing customers
Create and configure new and existing EDI files for moderately (or greater) complex customer websites (using third party software), following established SOPs and best practices
Responsible with final testing and auditing of own work and others, Analyst, and Senior Analyst configured EDI of low to moderate complexity software to ensure proper functioning, with oversight
Assist with providing guidance on the development of SOPs provide SOP process improvement considerations based for aligned platform
Build courteous and successful relationships with customers, vendors and carriers to improve customer retention
Provide direct and indirect (through teammate development) daily support to assigned customers and/or customers as directed
Maintains working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards both individually and through teammates
Takes accountability for individual quality assurance on moderate complexity EDI/Data tasks
Proficient ability to anticipate and respond to customer support questions as assigned and working directly with customers, with limited oversight
Serves as subject matter resource in customer meetings, as needed
Follow department guidelines, policies and procedures
including professional development and continuing education required for valid licensing
Provides training and mentorship of EDI/Data Analyst and Senior Analyst, and Specialist
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology
Pursues a course of personal, professional development
All other duties as assigned

Requirements

At least 2 years experience in Bswift with one or more of the following modules: Bswift Feedbuilder, Demographic Import Admin, Payroll Builder
2-4 years of experience with employee data file manipulation and EDI file development (preferred)
2-4 years of experience in an office environment, preferably in the insurance, human resources, or financial sectors (preferred)
Associate’s, or Bachelor’s degree, or equivalent work experience
2-4 years of applicable software implementation experience
Ability to readily learn and apply new information/concepts
Proficient with MS Office Suite
Experience working with personal computer database applications
Attention to detail and the ability to adhere to strict deadlines
Exceptional telephone demeanor, professional approach to problem-solving
Ability to maintain a high level of confidentiality
Ability to obtain licensure in Life and Health Insurance

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

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EDI/Data Sr. Specialist

Job Description

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