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Our Dispatchers are responsible for assisting drivers with complex issues efficiently and effectively, while thinking of creative solutions to facilitate the safe transport of freight and supporting our Extended Coverage Team (ECT).
Job Responsibility:
Communicates in a clear and consistent manner and with high integrity both internally and externally
Manages drivers during extended coverage shifts
Accurate data entry of the company computer systems
Escalates and/or resolves problems per guidelines, with very little guidance in some situations