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Mesilla Valley Transportation is hiring for Dispatchers on our Extended Coverage teams in El Paso, TX. Dynamic, Fast-Paced Environment: Thrive in a role where every day brings new challenges and opportunities. Critical Decision-Making: Be the key player in ensuring efficient, on-time deliveries with quick, strategic decisions. High-Impact Role: Directly influence company success through optimal routing and resource management. Team Collaboration: Work closely with drivers, managers, and customers to ensure seamless communication and operations. Growth Opportunities: Join a company that values your skills and offers exceptional performers a path to advancement. *** We are looking for individuals who are available to work a flexible workweek which would include night and weekend coverage. ***
Job Responsibility:
Provide customer service support to drivers during extended coverage shifts, using available resources and critical thinking to solve escalated issues
Accurate data entry into company computer systems
Escalates and/or resolves problems per guidelines using available tools and resources
Works with team members to solve problems
Provides clear work instructions to drivers
Requirements:
High School Diploma or equivalent required
Proficient communicator in both English and Spanish language (preferred)
Basic knowledge of motor carrier operations and geography
Proficient with Microsoft Office Suite or related software
While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, or listen