ECRM Marketing Executive

We’re looking for a proactive and enthusiastic Marketing Executive to join our ECRM (Electronic Customer Relationship Management) team within our award-winning Marketing department. In this role, you’ll play a key part in supporting Customer Engagement for Admiral products, helping to shape the customer experience across the entire journey. As a member of the ECRM team, your mission will be to deliver impactful direct marketing campaigns that improve customer retention and satisfaction, encourage digital adoption, and drive cross-sell opportunities across Admiral’s growing product portfolio. Our focus is on email marketing, while also testing new initiatives for channels such as SMS, push notification and Direct Mail, finding the right channel mix for the individual customer journey. We aim to ensure we are contacting the right customers, with the right message, at the right time, via the right channel. This role will be a fantastic opportunity to get involved in a dynamic environment and really put your stamp on an expanding portfolio of products.