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As an eContent Specialist within our eCommerce Marketing group, you’ll drive Digital Shelf operations, onboarding, and training of cross-functional teams as part of our center of excellence responsibilities. You will own optimizing and executing workflows and brief processing, unlocking capabilities on our project management tool, and advancing onboarding and Digital Shelf playbook planning, governance and communication. You must be able to find your ‘square’ – find passion in the work you do and develop meaningful partnerships with your customers. And if you’re naturally collaborative, curious, proactive, and digitally driven, you’ll fit right in.
Job Responsibility
Demonstrate a continuous improvement mindset in optimizing workflows and processes through automation and ways of working to improve speed-to-market and reduce manual work
Showcase strong attention to detail and collaboration in mapping and assigning tasks to ensure successful brief hand-off to syndicate eContent to retailer sites
Monitor end-to-end eContent development status and escalation in partnership with creative agency and eContent team
Own product management platform roadmap development and management that enables teams to drive efficiencies, findability, and conversion while ensuring it is aligned with broader eContent ecosystem tools and systems (i.e. DAM, Salsify, Syndigo)
Proactively train cross-functional partners to drive successful adoption of the product management platform
Drive eContent playbook planning, communication, and governance in collaboration with agencies, eContent strategists, Brand, and Sales teams
Showcase strong communication skills to onboard new brand team members to eContent
Requirements
Bachelor's Degree
3+ years of eCommerce, eContent operations or equivalent experience
1+ years of experience working with project management tools (ex. Adobe Workfront) and content publishing platforms (ex. Salsify, Syndigo)
Must be able to travel up to 10%
Nice to have
Experience in digital marketing, digital shelf analytics, or product ownership is preferred