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Economic Security Supervisor

United States, Frisco 60205.00 - 66978.00 USD / Year · Job Posted May 04, 2026
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Job Description

The Economic Security Supervisor leads and coordinates the work of an assigned team or program functions to ensure effective programs for participants. This role identifies workflow and workload challenges, recommends solutions, and collaborates with the Economic Security Programs Manager to develop and implement work plans. The supervisor provides guidance and support to Benefits Case Managers at all levels, especially in handling complex cases and difficult situations, while ensuring accuracy and compliance with processing standards and timeliness goals. This position may act on behalf of the Economic Security Programs Manager when needed and supports the Human Services Director on complex issues. In addition, the Economic Security Supervisor may manage a specialized caseload, working directly with clients to respond to inquiries, maintain cases, determine eligibility, and provide referrals, education, and services. Programs supported include SNAP, Medical Assistance/Long-Term Care, Adult Financial, Colorado Works, and the Colorado Child Care Assistance Program. If you are seeking a rewarding career, enjoy continually learning, and want a position that is sure to challenge, we look forward to hearing from you.

Job Responsibility

  • Leads and coordinates the work of an assigned team or program functions to ensure effective programs for participants
  • Identifies workflow and workload challenges, recommends solutions, and collaborates with the Economic Security Programs Manager to develop and implement work plans
  • Provides guidance and support to Benefits Case Managers at all levels, especially in handling complex cases and difficult situations, while ensuring accuracy and compliance with processing standards and timeliness goals
  • May act on behalf of the Economic Security Programs Manager when needed and supports the Human Services Director on complex issues
  • May manage a specialized caseload, working directly with clients to respond to inquiries, maintain cases, determine eligibility, and provide referrals, education, and services

Requirements

  • High School diploma or G.E.D required
  • Associate or bachelor’s Degree preferred
  • Minimum of at least two years of direct Benefits Case Manager (or equivalent) experience
  • Experience as a Senior Benefits Case Manager preferred

What we offer

  • Medical, dental, and vision
  • Paid Time Off
  • Life and AD&D Insurance
  • Short-Term (STD) and Long-Term (LTD) Disability Insurance
  • Telemedicine
  • Employee Assistance Programs
  • Healthcare Spending Account
  • Dependent Spending Account
  • Lifestyle Spending Account
  • Paid Parental, Family and Medical Leave
  • Retirement (401A, 457 Employer Funded, and an optional 457 Deferred Compensation Plan)
  • Career development
  • Housing available

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