Ecommerce Technical Support Lead Job at 360 Resourcing Solutions (Harrogate)

New

Informatica PIM Techno-Functional Support Lead

RED now has a new contract opportunity for an Informatica PIM Techno-Functional ...

Location

France

Salary:

Not provided

RED Commerce - The Global SAP Solutions Provider

Expiration Date

Until further notice

Requirements

Strong experience with Informatica PIM (ideally PIM 360) in a support / BAU environment
Proven experience in application support, run operations, and maintenance
Combination of technical and functional expertise (configuration, troubleshooting, and end-user support)
Experience managing incidents, defects, and service requests (L1/L2 support)
Strong knowledge of data structures, workflows, and product data management
Experience with data validation, data quality management, and error analysis
Experience managing data exports, integrations, and interface monitoring (e.g. eCommerce, CRM, marketplaces)
Familiarity with ITIL / incident management processes
Ability to perform root cause analysis and implement fixes/workarounds
Strong stakeholder management skills across business (marketing/eCommerce) and technical teams

Technical Lead

Here at Sealey, we are seeking to recruit a Technical Lead to join our team base...

Location

United Kingdom , Bury St Edmunds

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum 5+ years’ experience in a Senior Engineering or DevOps role, with proven ownership of production e-commerce environments
Skilled in Scripting and Automation to manage cloud & self-hosted environments
Experienced in Application Logic to debug Middleware and API interactions
Proficient in the GitHub ecosystem for version control, release management, and automation
Understanding of e-commerce transactional front-end systems, covering both B2B & D2C markets
Agile communicator: able to translate business area needs into structured technical plans and articulate technical concepts in non‑technical language to varied stakeholders and vendors
Comfortable advising third-party vendors and external partners to match internal standards, ensuring consistent and effective delivery
Used to working alongside systems (ERP) teams to ensure seamless integrations and support for wider platform architecture

Job Responsibility

Take ownership of the architecture and integrity of our digital platforms, bridging the gap between application development and operational stability
Lead the architecture and optimisation of GitHub Actions CI/CD pipelines to enable structured, reliable, and auditable deployments
Own the integrity of complex Middleware integrations. You will be responsible for ensuring seamless data flow between the eCommerce front-end and backend systems, investigating API logic and data discrepancies at a code level
Act as the primary technical authority to external development vendors and integration partners. You will audit their code commits and enforce strict internal standards to ensure their work aligns with our security and business objectives
Investigate and resolve complex development and platform issues with minimal supervision, distinguishing between server faults and application logic errors
Produce and maintain clear documentation of systems, configurations, and operational processes to ensure traceability and support continuity
Apply formal change control processes to all system changes, including version control, peer reviews, and release approvals
Implement and maintain deep monitoring, logging, and alerting tools to ensure system availability and performance

What we offer

Comprehensive training on our telephone and computer systems and business processes
22 days holiday rising to 25 days after qualifying period (pro-rata for part-time hours), plus Public Holidays
Pension scheme
Life assurance scheme
Health cash plan
Staff discount on Dellonda and Sealey products
Free on-site parking

Fulltime

Senior Compliance & Fraud Specialist - eCommerce / Performance Marketing

The eCommerce Compliance & Fraud Specialist (internal job title: Senior Network ...

Location

United Kingdom , London

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

3+ years of experience in affiliate marketing, fraud prevention, adtech, or risk/compliance roles within digital ecosystems
Strong, hands-on experience with affiliate fraud detection and prevention, including knowledge of common fraud tactics and evolving methodologies
Deep understanding of CPA, CPC, and performance-based marketing models
Strong knowledge of affiliate tracking technologies, attribution logic, and conversion flows
Advanced analytical capabilities with experience in SQL or equivalent query-based analysis
Data visualization tools (Power BI, Tableau, etc.)
Proven ability to analyze complex datasets and identify non-obvious patterns
Experience working with fraud detection tools, web intelligence platforms (e.g., SimilarWeb), and tracking diagnostics
Experience with workflow/ticketing systems (e.g., Salesforce, Zendesk, Asana)
Strong problem-solving skills with a proactive, investigative mindset

Job Responsibility

Lead complex, high-impact fraud investigations across publishers, partners, and traffic sources
Identify sophisticated fraud schemes (e.g., attribution manipulation, cookie stuffing, incentive abuse, lead fraud, paid search abuse, extension-based activity, etc.)
Act as an escalation point for challenging or ambiguous cases within the team
Make informed enforcement decisions balancing risk, commercial impact, and fairness
Conduct in-depth reviews of publisher business models, traffic acquisition strategies, and monetization methods
Evaluate CPA, CPC, and hybrid performance models for risk exposure and abuse potential
Monitor lifecycle and behavioral signals across publisher activity to proactively identify risks
Partner closely with internal stakeholders to assess onboarding and ongoing publisher quality
Perform advanced data analysis using tools such as SQL, Power BI, DataBricks, or equivalent platforms
Build and refine repeatable analytical frameworks for fraud detection and monitoring

What we offer

Flexi-Week: a flexible four-day Flexi-Week at full pay and with no reduction to annual holiday allowance
Variety of different paid special leaves
Remote Working Allowance: monthly allowance to cover part of running costs
Support in setting up remote workspace appropriately
Flexi-Office: hybrid/remote work possibilities to work across Awin regions
Development: access to Awin Academy training suite covering a wide range of skills
Virtual social activities via 'Life @ Awin' hub
Diverse and inclusive culture

Fulltime

Ecommerce Analyst

We’re looking for a Digital Analyst to evaluate and optimise the performance of ...

Location

United Kingdom , London

Salary:

Not provided

Charles Tyrwhitt

Expiration Date

Until further notice

Requirements

2-3 years’ experience in a related data-focussed and experimentation role, either agency or client-side
Degree level education ideally in a numerate discipline
Strong analytical mind set, specifically demonstrating excellent problem-solving skills
Be able to process data from various sources in an organised and logical manner
Self-motivated individual, with excellent communication skills
Strong organisational skills and attention for detail with ability to work to deadlines
Strong numerical skills with Intermediate knowledge of MS Excel to support and guide decisions for improvements to website
Demonstrable hands-on experience using Adobe Analytics with a technical focus
Knowledge of Adobe implementation practices and tagging experience
GA4 and Looker Studio experience desirable

Job Responsibility

Continually optimise our implementation of Adobe Analytics
Support the Trading and CRO functions in their use of the analytics tools - primarily Adobe Analytics and Content Square
Champion and embed self-serve practices across the business to enable colleagues to access and understand key metrics including designing and building reports/dashboards
Work as part of the e-commerce team to shape the digital analytics data architecture (i.e. best practice, policies and KPI definitions)
Understand key performance metrics, analyse and interpret trends and make recommendations for innovation, experimentation and development based on data
Present findings in a visually compelling manner, with action-oriented recommendations that answer key business questions
Interrogate web analytics data with the aim of making recommendations that will lead to uplifts in online conversion
Identify analytical requirements across the organisation, and deliver tailored analytical solutions to help drive business KPI’s
Use data and research findings to form strong, testable hypotheses
Be a key member of the team that works on the testing programme including internal teams and the 3rd party CRO agency

What we offer

Competitive salary and excellent bonus scheme
Entrepreneurial environment
Staff Discount from your 1st day, including at The White Company
Hybrid working policy (office 3-4 days per week)
Christmas and summer parties
CT Social Team activities

Fulltime

Solutions Architect

NewStore is seeking a Solutions Architect to act as a trusted technical advisor ...

Location

United Kingdom

Salary:

70000.00 - 80000.00 GBP / Year

NewStore

Expiration Date

Until further notice

Requirements

3+ years of relevant experience across several of the following domains: eCommerce, OMS, in-store retail, and (m)POS systems
CRM, ERP, and fulfillment integrations
Strong technical foundation across client- and server-side technologies, including RESTful APIs, HTML, CSS, JavaScript, ReactJS, Python, web technologies, and mobile applications
Experience designing and delivering solutions on public cloud platforms (e.g. AWS), with an understanding of scalability, security, and integration patterns
Proven experience delivering complex, customer-facing projects on time, in scope, and aligned to business objectives
Comfortable operating as a consultative, customer-facing architect who enjoys partnering closely with clients and third-party delivery teams
Strong written and verbal communication skills in English, additional languages nice to have
Ability to influence technical and non-technical stakeholders through clarity, credibility, and pragmatism
Strategic mindset with the ability to anticipate challenges tied to scale, performance, and international deployment considerations
Highly adaptable, composed, and confident in fast-moving and ambiguous environments

Job Responsibility

Partner with customers to understand business objectives and technical constraints, translating them into well-architected NewStore solutions
Lead technical discovery and solution design across NewStore, existing client systems, and third-party integrations with a focus on scalability, performance, and operational excellence
Serve as a subject matter expert and technical advisor, guiding customers and solution partners toward sound architectural decisions
Architect complex omnichannel solutions spanning ecommerce, OMS, POS/(m)POS, CRM, ERP, and fulfillment systems
Collaborate closely with NewStore Product Management and Engineering to align customer needs with platform capabilities and roadmap considerations
Influence and guide customer technical teams and delivery partners through clear recommendations, documentation, and hands-on leadership when required
Own the technical quality of implementations from kickoff through delivery, ensuring solutions meet agreed business objectives, timelines, and architectural standards
Anticipate and proactively address risks related to scalability, regionalization, performance, and long-term maintainability
Support successful customer outcomes by balancing near-term delivery needs with long-term platform sustainability

What we offer

Generous PTO and R&R
Professional Growth with a dedicated personal development budget and a learning-centric environment
Flexible Work Options with the option to work remotely
Balanced Work-Life with 'life-friendly' working hours
Financial Rewards with employee stock options and a quarterly bonus based on company performance

Fulltime

Senior Solution Consultant

As a Senior Solutions Consultant, you’ll be the trusted solution and technical a...

Location

United Kingdom , London; Manchester

Salary:

Not provided

Dotdigital

Expiration Date

Until further notice

Requirements

3–5+ years in a Solution Consultant, Sales Engineer, or Solutions Architect role within a B2B SaaS environment — ideally in marketing technology, eCommerce, or CRM
Demonstrated ability to run complex mid‑market and enterprise sales cycles end‑to‑end: technical discovery → solution design → proof of concept/pilot → technical close
Proven history of influencing revenue outcomes by positioning technical value to non‑technical stakeholders
Adept at translating business requirements into precise solution artefacts: process diagrams, scope documents, and functional specifications
Confident communicating with C‑suite executives and technical delivery teams, adapting style and content to the audience
Proactive in identifying risks, gaps, and dependencies during technical scoping
Proficient in HTML, CSS, JavaScript, with a solid understanding of REST API concepts and implementation
Familiar with data flows, ETL processes, and systems integration architectures
Understanding of web data layers (for tracking, analytics, and event‑driven personalisation) and skilled in using browser developer tools to inspect, debug, and optimise client‑side data capture
Comfortable with integration testing tools and API clients (e.g., Postman, Tray.io)

Job Responsibility

Partner with Sales & Customer Success to drive revenue
Operate within the Solutions Consulting playbook defined by leadership to ensure consistency and best practice across deal cycles
Collaborate on deal strategy: qualify opportunities, identify technical win themes, and architect tailored solutions alongside Account Executives and Customer Success Managers
Lead technical discovery sessions that align customer business objectives with platform capabilities
Design and deliver technical solutions
Build integration‑ready architectures connecting dotdigital with eCommerce, CRM, and martech ecosystems (Magento, Salesforce, Shopify, Dynamics, etc.)
Deliver customised demos and proof‑of‑concepts that validate value against specific client needs
Quantify business impact using ROI models, TCO calculations, and business case development
Be the technical link across the customer lifecycle
Act as a conduit between Sales/CS and Professional Services — sharing competitor intelligence, market insights, and product feedback

What we offer

Parental leave
Medical benefits
Paid sick leave
Dotdigital day
Share reward
Wellbeing reward
Wellbeing Days
Loyalty reward

Fulltime

Ecommerce Requirements Analyst

The eCommerce Requirements Analyst collects, clarifies, analyzes, and translates...

Location

United States , Birmingham

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a bachelor's degree and zero (0) to three (3) years of experience or an equivalent combination
Excellent written and verbal communication skills with the ability to articulate information verbally, visually, and in written format across at all levels of the company
Experience developing and implementing systems using Agile/Scrum methodology
Experience utilizing or deploying IT solutions to meet business requirements
Ability to coordinate tasks and priorities across multiple projects
Strong understanding of business intelligence concepts and applications
Ability to effectively capture requirements and facilitate sessions with business stakeholders
Proven ability to conceptualize, exercise judgment and think creatively

Job Responsibility

Collects, clarifies, analyzes, and translates business requirements into documentation and functional requirements from which solutions are developed
Serves as liaison between business operations and information systems for requirements, design, development, testing, implementation, and application support
Collaborates with product managers and project sponsors to determine project scope and vision, and clearly identifying project stakeholders
Recommends improvements to strategy, application usage, or process applying knowledge of the business processes in various functional areas
Defines user stories and performs user acceptance testing to ensure solutions meet business needs
Supports the development of end-user documentation and training materials as required for new functionality and processes
Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders
Acquires a working knowledge of existing technical processes, and apply this knowledge to assigned tasks and projects
Translates stakeholder requirements into functional requirements in a clear manner that is comprehensible to technical members of the project team
Manages and tracking the status of requirements throughout the project lifecycle

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay
Flexible Working Schedules
Wellbeing Programs
Learning Opportunities
Community Engagement

Fulltime

Solution Consultant

As a Solutions Consultant, you’ll be the trusted solution and technical advisor ...

Location

United Kingdom , Manchester

Salary:

Not provided

Dotdigital

Expiration Date

Until further notice

Requirements

1–3+ years in a Solution Consultant, Sales Engineer, or Solutions Architect role within a B2B SaaS environment — ideally in marketing technology, eCommerce, or CRM
Demonstrated ability to run complex mid‑market and enterprise sales cycles end‑to‑end: technical discovery → solution design → proof of concept/pilot → technical close
Proven history of influencing revenue outcomes by positioning technical value to non‑technical stakeholders
Adept at translating business requirements into precise solution artefacts: process diagrams, scope documents, and functional specifications
Confident communicating with C‑suite executives and technical delivery teams, adapting style and content to the audience
Proactive in identifying risks, gaps, and dependencies during technical scoping
Proficient in HTML, CSS, JavaScript, with a solid understanding of REST API concepts and implementation
Familiar with data flows, ETL processes, and systems integration architectures — able to map how platforms exchange and transform data
Understanding of web data layers (for tracking, analytics, and event‑driven personalisation) and skilled in using browser developer tools to inspect, debug, and optimise client‑side data capture
Comfortable with integration testing tools and API clients (e.g., Postman, Tray.io)

Job Responsibility

Partner with Sales & Customer Success to drive revenue
Operate within the Solutions Consulting playbook defined by leadership to ensure consistency and best practice across deal cycles
Collaborate on deal strategy: qualify opportunities, identify technical win themes, and architect tailored solutions alongside Account Executives and Customer Success Managers
Lead technical discovery sessions that align customer business objectives with platform capabilities
Design and deliver technical solutions
Build integration‑ready architectures connecting dotdigital with eCommerce, CRM, and martech ecosystems (Magento, Salesforce, Shopify, Dynamics, etc.)
Deliver customised demos and proof‑of‑concepts that validate value against specific client needs
Quantify business impact using ROI models, TCO calculations, and business case development
Be the technical link across the customer lifecycle
Act as a conduit between Sales/CS and Professional Services — sharing competitor intelligence, market insights, and product feedback

What we offer

Commission & bonus opportunities
Annual leave that increases with service + option to buy more
Additional paid wellbeing days + annual wellbeing reward
Christmas office shutdown (extra time off)
Enhanced parental leave & family support policies
Employee recognition & reward schemes
Referral bonuses & long-service rewards

Select Country

Ecommerce Technical Support Lead

Job Responsibility

Requirements

Nice to have

What we offer

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