Ecommerce Support Executive Job at Mantle Solutions (Kochi)

Ecommerce Executive

We are looking for a highly organised, commercially aware and detail-focused Eco...

Location

United Kingdom , Wirral

Salary:

28000.00 - 32000.00 GBP / Year

Oh Polly

Expiration Date

Until further notice

Requirements

Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role
Experience working within fashion, retail or a fast-paced ecommerce business preferred
Strong commercial awareness and analytical mindset
Excellent organisational skills and attention to detail
Confident using ecommerce platforms, CMS systems and analytics tools
Strong communication and stakeholder management skills
Ability to manage multiple projects and deadlines simultaneously
Proactive, adaptable and solutions-focused approach
Passion for fashion, ecommerce and digital customer experience
Experience using Shopify platform

Job Responsibility

Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories
Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches
Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised
Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements
Conduct regular site audits to ensure a seamless customer experience across desktop and mobile
Manage onsite search, navigation and merchandising to maximise product visibility and sales performance
Support the execution of key brand campaigns, product drops and promotional events
Coordinate launch schedules with Buying, Creative, Marketing and CRM teams
Ensure all assets, copy and links are accurate and delivered on time
Assist with A/B testing and optimisation initiatives

What we offer

50% discount on all Oh Polly and Bo+Tee products
An extra day off for your birthday
Corporate gym membership (subject to tax)
Cycle to work scheme
Learning and development opportunities
Company pension
Company social events

Fulltime

Customer Support Executive / Catalog Specialist – Shopify

We are looking for a Customer Support & Catalog Specialist to join our ecommerce...

Location

India , Bengaluru

Salary:

Not provided

Foiwe

Expiration Date

Until further notice

Requirements

Prior experience in customer support or ecommerce operations
Hands-on Shopify experience (product updates, categorization, content review)
Excellent written and spoken English
Detail-oriented, organized and able to multitask

Job Responsibility

Respond to customer queries via email/inbox with professionalism and empathy
Manage product listings on Shopify – update details, review content, and ensure correct categorization
Proofread product descriptions for accuracy and clarity
Track common customer issues and suggest improvements

What we offer

Opportunity to grow in both customer experience and ecommerce product management
Work with a collaborative and fast-growing team

Fulltime

Ecommerce Trading Executive

At Joseph Joseph, we are driven by a simple yet powerful belief — that intellige...

Location

United Kingdom , London

Salary:

Not provided

Joseph Joseph

Expiration Date

Until further notice

Requirements

Degree level or equivalent
Experience using ecommerce platforms (Shopify preferable)
A good understanding of ecommerce trading with proven experience of merchandising, onsite optimisation and reporting
Microsoft Excel proficient (experience with lookups & pivot tables preferable)
Strong written and spoken communication skills
Detail orientated, deadline driven and able to multi-task
Good organisational skills with a methodical approach to tasks
A strong team player, willing to get stuck into a range of tasks and support across the team where necessary

Job Responsibility

Ensure product information, stock quantities and pricing are accurate and kept in line with company updates, managing translations and localisations where relevant for different markets
Keep products within the catalogue looking as strong as possible onsite, considering user experience, SEO and visual elements such as imagery and video
Work closely with supply and demand planning teams to ensure stock is forecasted accurately per market, ensuring new products are built in time for stock landing and discontinued products are removed when no longer required
Use reporting to understand customer behaviour and sales performance per market using this to make informed decisions for onsite content and merchandising to ensure products are positioned well within categories, giving more visibility to bestsellers, new products and offers when relevant
Use data to inform upsells, cross-sells and product recommendations, making sure these are relevant and performing as well as they can to improve the number of items purchased per customer and average order value
Utilise apps for onsite elements such as search, reviews, UGC, back in stock emails etc. to enhance customer experience and drive sales
Manage the set-up of promotions, offers and discount codes, ensuring pricing is set correctly, offers are visible and onsite content is scheduled accurately
Work with the design team to brief visuals for home page updates, landing page content, product pages and mega menu imagery etc.
Contribute to weekly and monthly reporting, looking at performance metrics and making suggestions for trade improvements
Understand events going on across different markets and keep up to date with competitor activity, sharing insights with the wider team and using these to make trading recommendations and improvements when relevant

What we offer

Competitive salary and holiday allowance
Company performance related bonus
A pension contribution
An exclusive staff discount
24/7 healthcare appointment support
Hybrid working – 3 days in office & 2 days from home and flex start/finish times
External private employee wellbeing support
Access to Perkbox
Volunteer days
Team Recognition scheme

Fulltime

Ecommerce Content Executive

At Rapha, we want to make cycling the most important sport in the world, by tran...

Location

United Kingdom , London

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

Proven Experience: 2+ years experience in an eCommerce, Digital Content, or SEO-focused role, ideally within retail or a fast-paced environment
SEO Proficiency: A strong working knowledge of on-page SEO best practices and how to use data (e.g., keyword research) to inform content decisions
Digital Detail: Exceptional attention to detail, with a passion for ensuring high standards of site hygiene, consistency, and accuracy
Technical Content Acumen: Experience working with Content Management Systems and understanding of digital content publishing workflows
Proactive Attitude: An eager, proactive, and commercially-minded approach with a strong willingness to own tasks from ideation to implementation
Collaboration: Excellent communication skills and a team-first mindset, able to manage input from multiple stakeholders
Localisation: An understanding of the importance of localisation and/or experience working on global websites

Job Responsibility

End-to-End Content Management: Own the implementation, publishing, and ongoing maintenance of all key content pages, including Homepage updates, seasonal/campaign stories, buying guides, and informational pages
CMS Management: Be the subject matter expert for our Content Management System, Contentful, ensuring technical integrity and efficient content delivery
Quality Assurance (QA): Maintain an impeccable eye for detail, conducting thorough QA checks on all content before and after go-live to ensure zero errors in copy, assets, internal linking, and mobile responsiveness
SEO Implementation: Apply fundamental and advanced SEO knowledge to all new and existing content, including optimising meta data, on-page copy, image alt tags, and internal linking structures to maximise organic search visibility
Performance Analysis: Monitor and report on content performance (traffic, conversion rates, engagement) using analytics tools, providing data-driven insights to recommend improvements
Commercial Insight: Proactively identify content opportunities that align with trade priorities, merchandising calendars, and seasonal product launches to support business objectives

What we offer

Support for ad-hoc remote working during the week - minimum 4 days in office
25 days annual leave
2 additional days paid time off to participate in a sportive or similar related cycling event
A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
An annual clothing allowance of £1,120 for testing and promotional purpose
A company bonus scheme
A health cash plan provided by Healthshield worth up to £1405 per year
Mental health support with MyndUp
Free barista coffee and social drinks in the office
Subsidised lunches 3 days per week

Fulltime

Events Specialist - Mickey's of Glendale

The Ecommerce Events Specialist supports online and event-based retail experienc...

Location

United States , Glendale

Salary:

59600.00 - 79800.00 USD / Year

Disney

Expiration Date

Until further notice

Requirements

2+ years of experience in ecommerce, retail operations, inventory management, or guest service
Working knowledge of Microsoft Office, Adobe Photoshop, Illustrator, and POS systems
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Strong communication and interpersonal skills with the ability to collaborate across teams and partners
Ability to analyze and maintain accurate ecommerce content, inventory, and merchandising presentation
Strong problem-solving skills and ability to adapt to changing business needs
Ability to work independently with minimal supervision and follow established processes
Ability to lift up to 25 lbs. and work on ladders as needed
Availability to work flexible schedules including evenings, weekends, and off-site events
Associate degree or equivalent experience in Retail, Marketing, Business, or a related field required

Job Responsibility

Support execution of ecommerce operations including online store updates, site content, and off-campus shopping events
Assist with management of product assortment, inventory, replenishment, and merchandising presentation on ecommerce platforms
Maintain and update website content including product listings, promotions, and merchandising features to ensure accuracy and optimal presentation
Coordinate ecommerce calendars to support site updates, campaigns, and product launches within required timelines
Partner with leadership to communicate site updates, system issues, and development priorities
Support online and event-based retail activations including D23 and internal project team offerings
Perform daily site audits to ensure accuracy of content, merchandising, and overall user experience
Assist guests with order placement, tracking, and returns while maintaining strong guest service standards
Support fulfillment operations including packaging, shipping, and inventory coordination
Participate in off-site events and conventions, representing the brand professionally

What we offer

health and savings benefits
educational opportunities
special extras that only Disney can provide
bonus and/or long-term incentive units

Fulltime

New

Aem Developer

AEM Developer will play a vital role in the development, testing and deployment ...

Location

India , Noida, Pune

Salary:

Not provided

Taazaa Inc

Expiration Date

Until further notice

Requirements

Bachelor's Degree from a four-year college or university in Computer Science, Information Technology, or related field
3+ years experience in developing and implementing Adobe AEM v6.5 / AEMaaCS in large scale environments
5 plus years of strong Java / J2EE development hands on experience
Deep knowledge and understanding of the following: JCR, Apache Sling, Apache Felix, OSGi, REST / GraphQL API, Groovy, Javascript, Front-end Frameworks, SPA, JSON, HTML5, CSS3
Proven experience with AEM Guides & deep understanding of DITA
Experience with Search implementation
Experience with open source frameworks such as Spring, Hibernate etc
Strong analytical mindset with good troubleshooting skills
Experience creating presentations and technical design documents
Experience on preparing proposals, conducting PoC's, design solution approach and prepare estimations

Job Responsibility

Execution of critical projects in both AEM as well as guiding general front end development
Designing, development and deployment of web applications in Adobe experience manager
Work with the Architect, Project Manager, Business team, Technology team, Clients and Partners to capture the active, as well as on-going maintenance/support related requirements and make changes to the application accordingly
Good knowledge in integrating AEM applications with Adobe Analytics, Adobe Target and other third-party applications
Estimate efforts for various support tasks, and prioritize the same with the business team
Make changes to AEM site content, assets, and workflow
Design and build components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, and JCR)
Serve as a subject-matter expert and be the 'go to' person for key disciplines
Participate in the software design, development, and implementation using standard WCM and/or eCommerce platforms such as Adobe AEM (CQ), SDL Tridion, Sitecore, Fatwire, CrownPeak, hybris, Oracle/ATG Demandware, Intershop and IBM WebSphere Commerce

What we offer

competitive compensation
performance-based incentives
professional growth through workshops and certifications
flexible work-life balance with remote options
collaborative culture
exposure to diverse projects across various industries
clear career advancement pathways
comprehensive health benefits
perks like team-building activities

Fulltime

New

Paid Social & Affiliate Executive

As our Paid Social & Affiliate Executive, you'll work alongside the Paid Media L...

Location

United Kingdom , Swindon

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Experience driving both ecommerce performance and lead generation
Curious, analytical mindset
Passion for testing new ideas
Collaborative approach
Experience with Meta Pixel, Pinterest Tag, Shopify Plus, affiliate platforms, or creating social assets in Canva or Photoshop would be an advantage
Previous experience working with a premium, lifestyle or luxury brand would be an advantage

Job Responsibility

Supporting the Paid Media Lead in delivering paid social, affiliate and partnership activity that aligns with Neptune's marketing strategy and commercial objectives
Planning, launch and optimise full-funnel campaigns across socials channels to drive online sales, generate high-quality design leads and increase showroom visits
Managing our affiliate programme and supporting commercial partnerships, building strong relationships and ensuring campaigns are delivered effectively and measured accurately
Collaborating with our organic social and creative teams to amplify high-performing content, test new creative approaches and optimise campaigns through continuous experimentation
Analysing campaign performance, share actionable insights and champion a test-and-learn approach to improve efficiency, engagement and return on investment
Driving lead generation and omnichannel growth by delivering targeted campaigns that strengthen our CRM, support our design teams and connect customers with their local showroom

What we offer

Generous Holiday Allowance
Life Assurance
Company sick pay
Enhanced maternity and paternity leave
Cycle to work scheme
Generous new item and outlet discounts
Discounted gym membership
Competitive salary
Perkbox: Wellbeing Hub and Retail Discounts Portal
Your birthday day off

Fulltime

Email Marketing Executive

Location

United Kingdom , London

Salary:

Not provided

Joseph Joseph

Expiration Date

Until further notice

Requirements

At least 1 years’ experience in an email marketing role
Have managed an email platform previously (e.g. Ometria, Klaviyo, Emarsys, Braze, MailChimp) in an ecommerce environment. (Ometria experience an advantage, but not required)
Knowledge and ability to pull reports using reporting dashboards (e.g. GA4, platform data)
Ability to work closely and productively with internal and external stakeholders
Have an analytical mindset and the ability to provide insight into performance, using this to make informed decisions
Exceptional attention to detail, ability to spot and correct errors, and ability to thoroughly and comprehensively test links, stock levels and regional variances for every email that gets sent out
Experience with our SMS platform, Attentive, beneficial but not required
Some knowledge of customer segmentation would be beneficial but not required
Some knowledge of editing HTML would be an advantage but not required
Demonstrable eagerness to learn and a desire to grow our email marketing and CRM activities

Job Responsibility

Manage the day-to-day running of Joseph Joseph’s Email Marketing strategy
Responsible for managing both broadcast and automated email campaigns via our ESP Ometria, whilst identifying opportunities to optimise performance
Managing the planning, briefing, building, linking, testing, and scheduling of all emails
Monitor our customer database and ensure we remain GDPR compliant
Improve retention rates and help convert leads into customers
Create CRM customer lists for ad-hoc and automated campaigns and digital marketing
Work closely with the Email & CRM Manager on defining and executing the email marketing roadmap to deliver objectives
Work closely with Ometria to understand best practises and find opportunities for improvement
Ideate and execute A/B tests for broadcast and automated emails. Continually monitor and track performance, report on findings and use these to improve future campaigns
Monitor email deliverability and troubleshoot any issues that may occur

What we offer

Competitive salary and holiday allowance
Company performance related bonus
A pension contribution
An exclusive staff discount
24/7 healthcare appointment support
Hybrid working – 3 days in office & 2 days from home and flex start/finish times
External private employee wellbeing support
Access to Perkbox
Volunteer days
Team Recognition scheme

Fulltime

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Ecommerce Support Executive

Job Description

Job Responsibility

Requirements

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