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We're looking for a eCommerce (Media + Retail) Specialist to join our team in London as part of our Client Services function. The Commerce Specialist will work across our Media and Retail teams, partnering with Business Managers to lead the total eCommerce strategy of our clients. This role will have the opportunity to learn the dynamics of digital platforms, such as Amazon, partner with clients to develop their strategy and use our innovative technology to manage and report back to clients.
Job Responsibility:
Campaign Management: Managing keyword selection and optimum bid levels for CPG clients on the Amazon Marketing Services Platform
Campaign Reporting: Developing and managing daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns
Campaign Performance: Establishing key metric reports, tracking progress and trends, and effectively communicating campaign results and insights
Product Optimisation: Building and managing best-in-class Amazon Product Pages that drive optimal discoverability, traffic, and conversions
Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients
Consumer Behaviour: Create, test, measure and analyse customer shopping and purchasing behaviour for improved outcomes
Business Analytics: Utilising reporting dashboards and spreadsheets to extract and communicate commerce insights that develop go-forward strategies for our clients
Strategic Consulting: Serving as an on-call consultant to dig into every Amazon challenge via emails, calls, in-person meetings, and reports for our clients
Ecommerce Trends: Monitoring industry news and platform changes, flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action
Requirements:
Ability to speak English, and ideally one of French, Italian or Spanish
Experience in digital sales or media, especially Amazon, on either the brand, retailer, or agency side
Detail oriented, good project management and organizational skills with the ability to work within tight deadlines
Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems
Comfortable in analysing dashboards and utilising spreadsheets with mastery of basic excel formulas - pivot tables should be second nature and you can VLOOKUP in your sleep
Great communication and interpersonal skills, collaborator, and outstanding communication and presentation skills Innovative, scrappy, and independent thinker with the ability to use data to influence decisions
Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done
Sense of ownership complemented by strong organisation and project management skills to meet deadlines
Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients
Knowledge of Amazon Marketing Services is a big plus