Ecommerce Sales Manager - Multi Channel (Amazon focused)

• Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels
• Own trading execution: pricing updates, promotions, merchandising, and product availability
• Run weekly trading reviews with insights on performance drivers, risks, and opportunities
• Maintain and monitor core KPIs, flagging variances and recommending corrective actions
• Support budgeting and forecasting by providing accurate trading data and insight
• Execute commercial initiatives and projects defined by the Head of ECommerce
• Produce weekly and monthly dashboards covering sales, margin, advertising performance, and operational KPIs
• Analyse trading data to identify growth levers and provide actionable recommendations
• Manage day-to-day Amazon operations including listings, content, inventory, advertising inputs, promotions, and compliance
• Ensure product detail pages are fully optimised for visibility, conversion, and brand consistency
• Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, Buy Box, inventory health)
• Implement best practices and process improvements to drive operational efficiency
• Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities
• Coordinate with marketing to ensure alignment between trading priorities, advertising, and promotions
• Partner closely with supply chain to maintain optimal stock levels and resolve availability issues
• Support technical and regulatory compliance by ensuring listings and claims meet requirements
• Collaborate with customer service on D2C issues and customer experience improvements
• Maintain relationships with external partners, agencies, and platform account managers as needed

• Minimum 5 years’ experience in eCommerce marketplace management (Amazon essential)
• Proven experience driving growth on products / brands through Amazon
• Strong commercial and analytical skills with understanding of P&L drivers
• Experience managing promotions, pricing, content optimisation, and trading calendars
• Background working cross-functionally with supply chain, operations, marketing, and product teams
• Experience in FMCG, food, health, wellness, or similar categories (preferred)
• Amazon expert, covering listings, pricing, promotions, FBA, content and reporting
• Highly organised, with the ability to manage multiple priorities in a fast-paced environment
• Bias for action with a proactive, problem-solving mindset
• Customer-centric approach to decision-making
• Data-driven decision making and proactive identification of new growth opportunities

Experience in FMCG, food, health, wellness, or similar categories (preferred)

• Competitive salary with annual salary reviews
• 25 days holiday per annum, increasing to 27 days after 3 years’ service and 30 days after 5 years’ service
• Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
• Flexible hours and work from home available to all staff with an office presence ideally once a week
• Great learning and development and progression opportunities
• Yearly bonus structure (based on company targets)
• Enhanced Maternity and Paternity Leave
• Generous Company Sick Pay
• Pension Scheme Contribution
• Solent social events run by our inhouse Social Team
• Cycle to Work scheme