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The eCommerce Requirements Analyst collects, clarifies, analyzes, and translates business requirements into documentation and functional requirements from which solutions are developed. This role serves as liaison between business operations and information systems for requirements, design, development, testing, implementation, and application support.
Job Responsibility
Collects, clarifies, analyzes, and translates business requirements into documentation and functional requirements from which solutions are developed
Serves as liaison between business operations and information systems for requirements, design, development, testing, implementation, and application support
Collaborates with product managers and project sponsors to determine project scope and vision, and clearly identifying project stakeholders
Recommends improvements to strategy, application usage, or process applying knowledge of the business processes in various functional areas
Defines user stories and performs user acceptance testing to ensure solutions meet business needs
Supports the development of end-user documentation and training materials as required for new functionality and processes
Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders
Acquires a working knowledge of existing technical processes, and apply this knowledge to assigned tasks and projects
Translates stakeholder requirements into functional requirements in a clear manner that is comprehensible to technical members of the project team
Manages and tracking the status of requirements throughout the project lifecycle
enforce and redefine as necessary
Creates process models, specifications, diagrams, and charts to provide direction to the development team
Leads ongoing reviews of business processes and develops optimization strategies
Remains up-to-date on the latest process and digital IT advancements to automate and modernize systems
Conducts meetings and presentations to share ideas and findings
Updates, implements and maintains procedures
Performs other duties as assigned
Requirements
Typically requires a bachelor's degree and zero (0) to three (3) years of experience or an equivalent combination
Excellent written and verbal communication skills with the ability to articulate information verbally, visually, and in written format across at all levels of the company
Experience developing and implementing systems using Agile/Scrum methodology
Experience utilizing or deploying IT solutions to meet business requirements
Ability to coordinate tasks and priorities across multiple projects
Strong understanding of business intelligence concepts and applications
Ability to effectively capture requirements and facilitate sessions with business stakeholders
Proven ability to conceptualize, exercise judgment and think creatively
Nice to have
Certificate in Product Ownership Analysis by the International Institute of Business Analysis (IIBA®-CPOA) or similar certification