Ecommerce Product Manager Job at Ann Taylor (Hingham)

Ecommerce Product Manager

Ann Taylor

Location:
United States , Hingham

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

100000.00 - 115000.00 USD / Year

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Job Description:

The ECOMMERCE PRODUCT MANAGER, CHECKOUT, will work closely with the Sr Director of Ecommerce to build, own, and execute an optimization and innovation roadmap for the Talbots and Haven Well Within websites’ My Account & Checkout journey (Cart, Checkout, Payments, etc). This position is responsible for the management of all back of funnel (BOF) elements on the site, which include cart, mini cart, checkout, express checkout, My Account, payments, address verification, loyalty award redemption, and more, to bring modern, best-in-class experiences to key conversion-driving areas of our ecommerce sites. This position will also support varying cross-functional digital product projects including marketing integrations. This position partners closely with UX, Web Developers, Testers, Analytics, IT, and Merchandisers to ensure that the sites are optimized for conversion and a best-in-class user experience.

Job Responsibility:

Own the end-to-end experience of Back of Funnel (BOF), including Cart, Checkout, Loyalty, and My Account, and marketing solution integrations, driving improvements in key metrics and delivering a seamless customer experience across all device types
Champion the specific needs and behaviors of our customer to strategize and execute data-driven a/b test and optimization roadmaps, developing strong test hypotheses rooted in customer insights and business goals
Write clear, detailed test briefs, feature requirements (epics, user stories, acceptance criteria) in an agile environment to effectively communicate with developers and testers in different time zones and make efficient progress against roadmap initiatives
Manage the full agile delivery cycle of new feature requirements: web design, feasibility, sizing, solutioning, SEO design, performance, implementation, QA, UAT, release, and measurement
Act as a product owner in sprint planning, grooming, and retrospectives
Challenge to status quo to bring fresh perspectives, champion new concepts and emerging technology to transform the product discovery experience
Analyze test results and site performance in collaboration with the Analytics team to iterate or scale based on findings
Partner with key business stakeholders (Brand, Merchandising, Planning, IT) to elicit and develop feature requirements that align with roadmap and deliver incremental business value
Implement consistent practice to analyze customer feedback and session trends, using surveys and playback tools to identify and recommend prioritization of top concern
Consistently evaluate competitor web sites and ecommerce trends to continually bring innovative, modern ideas and stay current with other retail offerings.

Requirements:

Knowledge of and experience in E-Commerce at a level normally acquired through the completion of a Bachelor’s degree
Min 3 years of experience in ecommerce product management
Ecommerce experience required, preferably on Sales Force Commerce Cloud (SFCC)
Excellent analytical, quantitative, and problem-solving skills
Excellent organizational and time management skills
Excellent verbal and written communication and project management skills – ability to communicate with internal and external partners to gain understanding of needs with ability to translate those effectively into software requirements
Proven ability to strategize and execute against a robust product roadmap

What we offer:

Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility within our family of brands
Culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Additional Information:

Job Posted:
May 10, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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