Ecommerce Product Manager - Music Job at Blu Digital (London)

Senior Brand Marketing Executive

As our Senior Brand Marketing Executive, you will join our ever-growing marketin...

Location

United Kingdom , Greater Manchester

Salary:

Not provided

Footasylum

Expiration Date

Until further notice

Requirements

Expert in UK culture
Brand fanatic
Excellent verbal and written communication skills
Ability to multitask and manage multiple projects at once
Very good knowledge of UK culture (music, gaming, internet, etc.)
Very good knowledge of fashion culture and Footasylum consumer

Job Responsibility

Manage the third party brand annual budget (7 figures) and individual budgets per brand (6 figures)
Manage brand relationships across 20+ brands including meetings, text, email and calls
Lead on key brand partnerships
Execute the third-party brand strategy for the year considering all touch points and individual strategy per brand
Lead key brand campaigns from planning to execution
Work collaboratively with ecommerce and retail teams on instore executions and campaign roll out
Work with Buying and Merchandising teams to understand key product focuses per quarter and delivery dates
Do data analysis, including use of web analysis tools (Power BI)
Scout for campaign talent to use within own brand campaigns and manage relationships with talent managers
Quarterly and monthly calendar planning

What we offer

Opportunity for upward movement and cross-departmental moves
Training to excel personal and professional skills
Fun environment with support and platform to achieve goals
Diverse and collaborative work environment

Head of Owned Channels & eCom Sales

The Head of Owned Channels & eCommerce leads the strategy and execution of our o...

Location

Australia , Sydney

Salary:

Not provided

Ticketek Entertainment Group

Expiration Date

Until further notice

Requirements

10+ years in digital marketing, B2B sales, trade marketing, ecommerce, or channel optimisation roles
Strong background in CRM, automation, merchandising, personalisation, or omnichannel strategy
Experience in ticketing, events, retail, travel, marketplace, or other high-volume transactional environments
Proven leadership in managing multidisciplinary teams
Experience in enterprise governance, rate cards, or contracted delivery models
Strong commercial acumen and experience with revenue-driving channel strategies
Deep understanding of digital merchandising, CRM, lifecycle, and automation
Highly analytical with strong decision-making skills
Expert in channel optimisation, fan/customer journey mapping, and personalisation
Exceptional stakeholder management, communication, and influence

Job Responsibility

Drive the overarching strategy for digital channels, including seasonal trading plans, priority event cycles, and sponsor integrations
Establish onsite merchandising frameworks and growth strategies to optimize channel performance
Oversee the governance and delivery of venue marketing obligations, acting as the primary senior liaison for digital performance and escalation
Lead venue engagement through strategy forums and business reviews, ensuring commercial alignment via standardized "Venue Marketing Blueprints" and SLAs
Partner with Commercial and Ticketing teams to manage feedback loops and ensure contractual compliance
Own the scalable operating model and "playbooks" for major music, sport, and theatre onsales
Standardize automated workflows, QA requirements, and content templates to enhance speed-to-market and ensure channel consistency
Lead the end-to-end trade operations function (CRM, Web, App), optimizing workflows to ensure activity is executed accurately and on time
Implement automation and "always-on" frameworks to reduce manual effort and improve operational efficiency
Drive the personalization strategy to deliver relevant "Next Best Actions" for fans across the digital ecosystem

What we offer

Complimentary event tickets
Birthday and volunteering leave
Wellbeing discounts & flu vaccinations
Paid parental leave & free employee support (EAP)
Global rewards and recognition
Learning, development & career pathways
A diverse, inclusive, and passionate team

Fulltime

Associate Counsel, Intellectual Property and Entertainment Law

Complex seeks a New York–based lawyer with 3+ years of experience focused on inb...

Location

United States , New York

Salary:

150000.00 - 170000.00 USD / Year

Complex NTWRK

Expiration Date

Until further notice

Requirements

JD required from an ABA accredited university
An active member of the New York state bar
3+ years experience as a practicing in-house attorney at a media/production company, merchandise/e-commerce, or relevant law firm experience
Experience with entertainment and digital media transactions including licensing, digital publishing, advertising, content product and content distribution
Strong analytical capabilities and judgment, even when the rules and law are unclear and the issues are of first impression
Excellent drafting, negotiation, and organizational skills
Excellent written and verbal communication skills

Job Responsibility

Merchandise & Licensing: Drafting, negotiating, and managing merchandise licensing agreements
oversight of inbound/outbound co-branded IP licensing
collaborations with consumer brands, retail partners, and manufacturers
and rights clearance
Intellectual Property Rights: Advising on trademark, copyright, publicity rights, brand protection, anti-counterfeiting, and enforcement strategies
managing clearance of logos, names, characters, artwork, and designs for use on merchandise and in co-branded programs
Retail, Distribution & eCommerce: Manufacturing and supply agreements, QC/approvals, safety/labeling basics, wholesale/marketplace/DTC terms (service levels, returns/chargebacks), and fulfillment/reporting
Experiential & Live Events: Draft agreements for pop-ups, festival activations, and on-site retail agreements
Brand Partnerships & Sponsorships: Partner with Sales/Brand Partnerships to structure, draft, and negotiate sponsorship agreements (IOs/CCAs/SOWs, talent attachments)
Structure, draft, negotiate, and manage complex commercial agreements across digital media, entertainment, and publishing, including advertising sales transactions with direct and agency clients

What we offer

Best in class health, dental, and vision insurance
Healthcare FSA
Dependent Care FSA
Commuter Benefits FSA
Short-term/long-term disability and life insurance
Paid Parental leave
401k with 4% match
Pet Insurance
Legal and Identity Theft Plans
Vacation time and sick days

Fulltime

New

Enterprise Customer Success Manager

As an Enterprise Customer Success Manager, you’ll be responsible for partnering ...

Location

United States , San Francisco

Salary:

98000.00 - 123000.00 USD / Year

Ironclad

Expiration Date

Until further notice

Requirements

4+ years of experience in customer-facing roles, preferably with SaaS enterprise customers or fast-growing technology companies
Demonstrated expertise in driving product adoption, engagement, and customer value realization through structured success motions
Strong analytical skills with experience monitoring usage metrics and translating data into actionable adoption strategies
Familiarity with Customer Success Platforms such as Gainsight, Catalyst, Totango, or similar tools
Strong presentation, organizational, and written/verbal communication skills (written samples may be requested)
Enthusiasm for learning new technologies and addressing business challenges with technical solutions
Familiarity with Contract Lifecycle Management (CLM) and legal operations processes
Proven ability to navigate complex organizational dynamics across Legal, Sales, Procurement, and IT teams
Collaborative, goal-oriented, and focused on delivering results
Willingness to travel for customer meetings and conferences (10-15%)

Job Responsibility

Understands customer goals and desired outcomes, aligning adoption strategies to achieve measurable objectives and success metrics
Develops and drives structured adoption plans focused on platform engagement, feature utilization, and time-to-value
Utilizes established Success plays and customer success platforms (e.g., Gainsight, Catalyst) to drive impactful adoption outcomes at scale
Monitors customer health signals, product usage trends, and engagement metrics to proactively identify risks and opportunities
Leads complex adoption-focused customer conversations, collaborates cross-functionally to address feedback, and fosters customer confidence and loyalty
Collaborates with Sales teams to align and execute on adoption strategy to maximize value realized
Provides expert guidance on maximizing platform functionality, identifying new use cases, and ensuring long-term value realization
Conducts adoption strategy meetings and monthly adoption assessments to ensure customers are maximizing their investments
Contributes to Executive Business Reviews and account strategy meetings across various stakeholder levels to share outcomes, gather feedback, and refine strategies
Stays up-to-date on product updates and roadmap enhancements to improve customer enablement and adoption

What we offer

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
Offers Equity

Fulltime

New

Sr./Staff JavaScript Developer - Web SDK

We are seeking a highly skilled Staff JavaScript Developer to design, build, and...

Location

Canada

Salary:

Not provided

Oscilar

Expiration Date

Until further notice

Requirements

Proficiency: JavaScript (ES6+), TypeScript, REST APIs, Git, and version control tools
Web SDK Expertise: Extensive experience designing and maintaining Web SDKs or libraries with a focus on data collection, tracking, or analytics
Browser APIs: Deep understanding of browser environments, APIs, and efficient handling of browser-related data
Security Principles: Strong knowledge of data privacy, encryption, hashing, and obfuscation techniques
Cross-browser Compatibility: Experience in building solutions that work seamlessly across various browsers and devices
Server-side Familiarity: Understanding of server-side technologies and RESTful APIs for data retrieval and storage
Build Tools: Proficiency in modern build tools and frameworks like Webpack, Babel, or Rollup
Education & Experience: Bachelor’s degree in computer science, Software Engineering, or a related field (or equivalent experience)
8+ years of experience in web development, with at least 3 years focused on building and maintaining SDKs
Proven track record of contributing to open-source projects or showcasing relevant work on platforms like GitHub

Job Responsibility

Lead the development and maintenance of a high-performance Web SDK for collecting and analyzing browser and device-related data
Design and implement algorithms to create unique device fingerprints and capture behavior-based insights (e.g., gestures, keyboard, and mouse interactions)
Build and maintain a robust CI/CD pipeline with automated cross-browser testing and release cycles
Continuously optimize SDK performance to minimize resource usage and ensure a seamless user experience
Stay updated on emerging web technologies, security practices, and industry trends to enhance SDK capabilities
Develop clean, maintainable, and well-documented code aligned with the best coding practices
Conduct thorough code reviews and mentor junior engineers on best practices
Collaborate with cross-functional teams—including product managers, designers, and QA engineers—to meet high-quality standards and customer requirements
Ensure data privacy and security principles are embedded in the SDK’s design and implementation
Drive innovation in browser-based solutions for risk, fraud detection, and device analytics

What we offer

Competitive salary and equity packages, including a 401k
Remote-first culture — work from anywhere
100% Employer covered comprehensive health, dental, and vision insurance with a top tier plan for you and your dependents (US)
Unlimited PTO policy
AI First company
both Co-Founders are engineers at heart
and over 50% of the company is Engineering and Product
Family-Friendly environment
Regular team events and offsites
Unparalleled learning and professional development opportunities

Fulltime

New

Research Intern

You will collaborate with world-class software engineers to build the next gener...

Location

United States

Salary:

40.00 USD / Hour

Socket

Expiration Date

Until further notice

Requirements

Enrolled in a postgraduate or PhD program in computer science (or related field)
Strong background in one or more of the following: program analysis, data mining, applied machine learning, large-scale systems, or security research
Proficiency with languages commonly used for prototyping and research (e.g., JavaScript/TypeScript, Python, or similar)
Familiarity with software and systems security concepts, such as threat modeling, malware analysis, or adversarial behavior in open ecosystems
Experience conducting research involving data analysis, statistical methods, or experimental evaluation
Strong analytical and creative problem-solving skills
Self-motivated and comfortable driving independent research while collaborating with an interdisciplinary team
Strong written and verbal communication skills for presenting research findings and collaborating across engineering and design

Job Responsibility

Conduct applied research on emerging threats in the software supply chain (e.g., typosquatting, dependency confusion, malicious maintainers) and translate findings into detection prototypes
Design and evaluate novel algorithms for identifying malicious or inauthentic activity across ecosystems such as npm, PyPI, and GitHub
Leverage data science and machine learning techniques to model suspicious publishing behaviors, coordinated activity, and fraud campaigns
Develop automated research tools to collect, transform, and analyze large-scale datasets from third-party APIs (e.g., npm, GitHub, PyPI)
Prototype and validate detection systems that can be integrated into Socket’s threat intelligence platform, bridging research insights with production impact
Collaborate with engineers and designers to experiment with new ways of surfacing research findings in user-facing interfaces and developer workflows
Publish research outputs internally (dashboards, reports, proofs-of-concept) to influence product strategy and share with the broader community when appropriate
Contribute to the early team culture, bringing a research-driven perspective to technical discussions, prioritization, and the company’s long-term vision

What we offer

Equity
Health insurance
Vacation time
Holidays
Paid parental leave
Market competitive salary bands
Meaningful equity program
Comprehensive health benefits for you and your family
Flexible time-off, holidays, and winter shutdown to rest & recharge
Paid parental leave

Fulltime

New

Senior Software Engineer, Fullstack

As a Senior Fullstack Engineer at Serval, you'll play a pivotal role in shaping ...

Location

United States , San Francisco

Salary:

200000.00 - 300000.00 USD / Year

Serval

Expiration Date

Until further notice

Requirements

4+ years of experience as a software engineer
Experience with zero-to-one development: You should have built new products or systems from the ground up
Deep appreciation for and commitment to delivering outstanding user experiences
Exceptional communication skills and a proven ability to work cross-functionally
Comfortable with the pace and ambiguity of a fast-growing startup environment
Degree in Computer Science or a related engineering field

Job Responsibility

Work closely with our CTO to build new product capabilities from the ground up
Be a champion for user experience, incorporating a deep understanding of our users to guide design decisions alongside the founding team
Set the foundational system architecture and select key technologies for the codebase
Help us ship V1 of Serval and deliver on our technical and product roadmap
Help establish engineering best practices and standards within the team. Mentor junior engineers and contribute to a culture of technical excellence

What we offer

Offers Equity
comprehensive health coverage
flexible PTO
daily lunches and snacks
onsite gym access
regular team events and offsites

Fulltime

New

Technical Support Specialist

As a company building for support teams, we take special pride in the support we...

Location

United Kingdom , London

Salary:

100000.00 - 130000.00 USD / Year

Assembled

Expiration Date

Until further notice

Requirements

Minimum 2+ years in a technical customer-facing role at a SaaS company or start up with full customer journey support
Hands-on experience with SQL, APIs, and integrations
Demonstrated ability to learn technical concepts quickly as well as deliver complex troubleshoot steps to customers
Excellent written and verbal communication skills across multiple support channels
Strong technical aptitude with attention to detail and systematic problem-solving approach
Comfortable working with databases, APIs, developer tools, and debugging methodologies
Experience with web technologies, SaaS platforms, cloud-based systems, or emerging technologies
Ability to understand and communicate technical concepts to both technical and non-technical audiences
Experience & interest in effectively leveraging AI products, workforce management software, or support operations platforms
You take full ownership of customer issues and drive them to resolution, even when the path forward is unclear

Job Responsibility

Create exceptional experiences for customers: Take ownership of customer interactions from initial contact through resolution. Build trust through empathy, curiosity, determination, and complete resolutions. Provide expert guidance across the entire journey: billing, account management, product education, strategic consultation, and complex technical troubleshooting. Act as the best partner, helping customers succeed in ways that go beyond what they'd expect from any other vendor. Proactively identify when contacts need to change channels (email, Slack, Zoom, etc.), following up & following through consistently
Master the product (and help others do the same): Develop deep expertise across Assembled's full product suite—both AI and WFM. Become the go-to resource for customers and teammates alike. Your knowledge should empower others to succeed and inspire them to invest in their own knowledge development
Investigate and resolve technical issues: Dive into logs, query databases, debug API integrations, replicate errors, and troubleshoot across our stack. Write scripts, queries, and lightweight code fixes to unblock customers. Analyze issues and provide actionable bug reports. Collaborate closely with Engineering to diagnose root causes and drive thorough fixes. Get creative with workarounds when it matters most. Document your troubleshooting steps to contribute to content, helping the whole team learn and further powering our AI solutions
Represent the voice of the customer: Synthesize feedback, spot patterns, and communicate trends upward & outward. Your insights from the front line should guide priorities and influence product direction
Build for scale—not just the ticket in front of you: Look beyond individual issues to identify larger improvements. Proactively make recommendations on internal tools, processes, and policies to prevent future problems. Build documentation to contribute to knowledge bases and playbooks. Ship openly and share your wins in #shipped. Help shape new support channels and operational models as we grow
Manage up and collaborate fearlessly across the org: In our fast-paced environment, proactive communication with your manager is essential. Give and receive feedback early & often, surface blockers before they become issues, share status updates on your priorities and progress, and provide upward visibility on customer health, critical issues, and support trends. Work closely with teammates within Support as well as across CSMs, Engineering, Product, Sales, Finance, Legal, and more. Partner on customer calls and in tickets, leveraging context to deliver better outcomes faster. Embrace feedback as a gift and contribute to our culture of continuous learning. Remember: Assembled is your team and title—align early & often, step in wherever needed to drive customer success.

What we offer

Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave
Hybrid work model with catered lunches everyday (M-F)
Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered
flexible PTO and support holistic wellbeing

Fulltime

Ecommerce Product Manager - Music

Blu Digital

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

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