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Step into the eCommerce Partnerships Lead 12-month Fixed Term contract and champion partner relationships and drive the growth, adoption and success of Australia Post's eCommerce solutions. Acting as a link between partners and internal stakeholders, you'll bring eCommerce expertise, commercial acumen and a customer-first mindset to deliver meaningful outcomes for both partners and customers.
Job Responsibility
Support the management of relationships with eCommerce platforms, marketplaces and shipping partners to drive commercial outcomes and service adoption
Support the onboarding of new partners, including agreements and ongoing partnership management
Act as the business subject matter expert for the eCommerce Ecosystem Solution, supporting its roadmap, implementation and continuous improvement
Collaborate with Product, Technology and Marketing teams to deliver partner initiatives and execute joint go-to-market opportunities
Represent the voice of partners within Australia Post, ensuring customer and partner needs are reflected in strategic decisions and product development
Requirements
Demonstrate experience in partner management, business development or strategic partnerships, including establishing and growing commercial relationships
Strong knowledge of the eCommerce ecosystem, including platforms, marketplaces, shipping solutions, ERPs, WMSs and related technologies
Experience in managing contracts and influencing outcomes across multiple stakeholders
Proven ability to execute strategic plans, roadmaps or growth initiatives that deliver measurable business outcomes
Strong understanding of APIs, SaaS-based platforms and digital integrations, with the ability to translate technical concepts into commercial opportunities
Experience interpreting market insights, customer feedback and performance data to identify opportunities and drive continuous improvement
What we offer
Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
Opportunities for growth and development through formal programs or mentorship
Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources