CrawlJobs Logo

Ecommerce Operations Intern

assessfirst.com Logo

Assessfirst

Location Icon

Location:
United States , New York City

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

20.00 USD / Hour

Job Description:

The Hermes.com team oversees all content and aspects of the eCommerce business. The eCommerce Operations team partners with multiple stakeholders to optimize the digital platform including order flow and the omnichannel interface. The Generation H internship program provides real-world, professional experience as a complement to academic studies.

Job Responsibility:

  • Assist with order monitoring
  • Work closely with the Manager of e-Commerce Operations on compiling ideas for development of a dashboard to analyze key metrics to order flow
  • Audit and update omnichannel services including Store Locator and Product Locator
  • Maintain documentation on product personalization and track made-to-order items
  • Follow up on inventory publishing and unpublishing for cross-functional e-Merchandising support
  • Perform regular reviews of client communication shared in FAQs. Report updates to the web-contribution team and see through to completion
  • Brainstorm, develop, and deliver individual projects aligned with personal passions, desired professional development, and enhancing existing business practices
  • Execute all other duties assigned by the Manager

Requirements:

  • Previous Operations and/or Customer Service experience helpful
  • Excellent written and verbal skills
  • polite and professional phone manner
  • Proven ability to multitask
  • High level of attention to detail
  • Solid knowledge of Microsoft Office & PowerPoint
What we offer:
  • Learning-focused guest-speaker series
  • Mentorship
  • Networking with stakeholders
  • Collaboration on a capstone Generation H project

Additional Information:

Job Posted:
March 22, 2026

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Ecommerce Operations Intern

Ecommerce Operative

Join our team as an eCommerce Operative and make a difference! Do you want a job...
Location
Location
United Kingdom , Hasland
Salary
Salary:
24347.50 - 26215.50 GBP / Year
ashgatehospice.org.uk Logo
Ashgate Hospicecare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • GCSE English and Maths (or equivalent)
  • strong organisational, time-management, and workload-prioritisation skills
  • strong written and verbal communication skills
  • solid numeracy for managing budgets and processes
  • confident use of MS Office
  • knowledge of cash-handling procedures
  • good understanding of photography and image editing techniques for high quality online retail listings
Job Responsibility
Job Responsibility
  • Support Online Sales Operations–Oversee order processing, fulfilment, stock updates, and listing accuracy across all online selling platforms
  • Prepare and List Stock–Photograph, describe, clean, test, and list donated items, ensuring they meet safety, legal, and quality standards
  • Maximise Income Generation–Identify high value items, research pricing and trends, and recommend products for priority listing to optimise revenue
  • Coordinate Communication and Customer Service–Maintain professional communication with customers, shops, suppliers, and internal teams, resolving enquiries and supporting smooth operations
  • Maintain Compliance and Health and Safety–Adhere to safeguarding, data protection, and health & safety policies, ensuring the eCommerce office and storage areas are safe and well-organised
What we offer
What we offer
  • Generous holiday entitlement, with the option to increase it through our Annual Buy and Sell Leave Scheme
  • A flexible working approach to help meet your needs and ours, including options like job-sharing
  • A Cycle to Work scheme and a Tech Benefit scheme to help spread the cost of your next bike or gadget
  • The Westfield Health Cash Plan, giving you money back on treatments like physiotherapy, dental care, and eye tests
  • Free access to Westfield Rewards, with discounts at hundreds of high-street retailers
  • A confidential Employee Assistance Programme, offering free, round-the-clock support when you need it
  • A pension scheme with up to 7% employer contribution, helping you save for the future
  • A life assurance scheme, giving peace of mind for you and those important to you, up to age 65
  • A commitment to your personal and professional development, with training opportunities to help you grow
  • Free, on-site parking whenever you're working at the hospice
Read More
Arrow Right

Ecommerce Operations Lead

Join an established, growth-oriented retail organization as an Ecommerce Operati...
Location
Location
United States , Tyler
Salary
Salary:
62000.00 - 68000.00 USD / Year
goodwinrecruiting.com Logo
Goodwin Recruiting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Marketing, Retail Merchandising, or related field
  • 3+ years of ecommerce operations, digital operations, or site operations experience (retail preferred)
  • Hands-on experience with ecommerce platforms (e.g., Salesforce Commerce Cloud, Shopify, or similar)
  • Working knowledge of data feeds, file formats, and integrations (XML a plus)
  • Ability to work onsite in East Texas (relocation considered for the right candidate)
  • Willingness to travel up to 10% as needed
  • Strong analytical, organizational, and project management skills
  • Proven ability to collaborate cross-functionally with technology, merchandising, marketing, and operations teams
  • Clear communicator with strong problem-solving abilities and attention to detail
Job Responsibility
Job Responsibility
  • Oversee product data, pricing, and inventory workflows within ecommerce platforms
  • Monitor site performance and coordinate issue resolution with internal tech teams and external vendors
  • Partner with fulfillment and customer service teams to support a high-quality omnichannel experience
  • Support initiatives such as ship-from-store, BOPIS, and other fulfillment programs
  • Test and validate new site features, enhancements, and promotions prior to launch
  • Manage product data feeds and ensure accurate, timely uploads and integrations
  • Track and report on operational KPIs including fulfillment performance, site health, and delivery metrics
  • Develop and maintain SOP documentation and contribute to continuous process improvement
  • Serve as a key operational partner to ensure ecommerce readiness across departments
What we offer
What we offer
  • Comprehensive benefits package (medical, dental, vision)
  • Paid time off and company holidays
  • Collaborative, team-focused culture with supportive leadership
  • Fulltime
Read More
Arrow Right

Ecommerce Manager

Dynamic Ecommerce Manager to join innovative team, driving growth through strate...
Location
Location
United Kingdom , Guildford
Salary
Salary:
55000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in ecommerce with strong focus on Shopify (ideally Shopify Plus)
  • Proven experience managing international or multi-site ecommerce operations
  • Solid understanding of SEO, PPC, affiliate marketing, email marketing, and analytics
  • Commercial awareness with keen grasp of consumer behaviour
  • Excellent organisational skills, self-motivation, and ability to juggle multiple projects simultaneously
  • Exceptional communication and stakeholder management skills
Job Responsibility
Job Responsibility
  • Oversee day-to-day operations of ecommerce websites, ensuring functionality, localisation, and peak performance
  • Manage relationships with third-party platforms and services to enhance offerings
  • Spearhead significant website redevelopment project to elevate user experience and scalability
  • Launch new Shopify storefronts as organisation expands into additional European markets
  • Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and conversions
  • Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions
  • Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets
  • Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency
  • Implement CRO strategies through testing and iteration to optimise shopping journey
  • Ensure cybersecurity of ecommerce sites remains robust
What we offer
What we offer
  • 20 days of holiday plus 8 bank holidays annual
  • Extra day off for birthday
  • Flexible hours
  • Monthly team socials
  • Pension
  • Free parking
  • Fulltime
Read More
Arrow Right

Marketing Manager

Marketing Manager role focusing on enhancing online presence and performance of ...
Location
Location
United Kingdom , Guildford
Salary
Salary:
55000.00 - 62000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus)
  • Proven experience managing international or multi-site ecommerce operations
  • Solid understanding of SEO, PPC, affiliate marketing, email marketing, and analytics
  • Commercial awareness with a keen grasp of consumer behaviour
  • Excellent organisational skills, self-motivation, and ability to juggle multiple projects simultaneously
  • Exceptional communication and stakeholder management skills
Job Responsibility
Job Responsibility
  • Oversee day-to-day operations of ecommerce websites
  • Manage relationships with third-party platforms and services
  • Spearhead website redevelopment project
  • Launch new Shopify storefronts for European expansion
  • Collaborate with distributors and external agencies on PPC and SEO strategies
  • Monitor key ecommerce KPIs and leverage analytics tools
  • Produce regular reports on sales, traffic, conversion rates, and customer behavior
  • Enhance onsite customer experience focusing on navigation, speed, and checkout efficiency
  • Implement CRO strategies through testing and iteration
  • Ensure cybersecurity of ecommerce sites
What we offer
What we offer
  • 20 days of holiday plus 8 bank holidays annually
  • Extra day off for birthday
  • Two additional holiday days between Christmas and New Year
  • Paid volunteering day
  • Flexible working hours
  • Monthly office lunches and team socials
  • Hybrid working model
  • Access to government-standard pension scheme
  • Fulltime
Read More
Arrow Right

Ecommerce Manager

Lead the charge in enhancing the online presence and performance of the organisa...
Location
Location
United Kingdom , Guildford
Salary
Salary:
55000.00 - 62000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus)
  • Proven experience managing international or multi-site ecommerce operations
  • Solid understanding of SEO, PPC, affiliate marketing, email marketing, and analytics
  • Commercial awareness with a keen grasp of consumer behaviour
  • Excellent organisational skills, self-motivation, and the ability to juggle multiple projects simultaneously
  • Exceptional communication and stakeholder management skills
Job Responsibility
Job Responsibility
  • Oversee day-to-day operations of ecommerce websites, ensuring functionality, localisation, and peak performance
  • Manage relationships with third-party platforms and services to enhance our offerings
  • Spearhead a significant website redevelopment project to elevate user experience and scalability
  • Launch new Shopify storefronts as the organisation expands into additional European markets
  • Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and conversions
  • Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions
  • Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets
  • Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency
  • Implement CRO strategies through testing and iteration to optimise the shopping journey
  • Ensure the cybersecurity of ecommerce sites remains robust
What we offer
What we offer
  • 20 days of holiday plus 8 bank holidays annual
  • An extra day off for your birthday
  • Flexible hours
  • Monthly team socials
  • Pension
  • Free parking
  • Fulltime
Read More
Arrow Right
New

Ecommerce Dropship Specialist

The Dropship Specialist supports eCommerce growth by ensuring a smooth and effic...
Location
Location
United Kingdom , Cheadle
Salary
Salary:
Not provided
https://www.petsathomejobs.com Logo
Pets at Home
Expiration Date
March 27, 2026
Flip Icon
Requirements
Requirements
  • 2-4 years’ experience in eCommerce operations, marketplace/dropship fulfilment, or order management
  • Strong commercial awareness
  • Proficient in Microsoft Excel and PowerPoint, with familiarity with Power BI dashboards
  • Detail-oriented, with a passion for online retail, operational excellence, and customer experience
  • Excellent communication and organisational skills, with the ability to manage multiple stakeholders and priorities
Job Responsibility
Job Responsibility
  • Hourly monitoring of orders, updates, and inventory in and out of the dropship platform, identifying and resolving exceptions quickly
  • Daily monitoring of SLAs, ensuring all suppliers are acknowledging and dispatching on time by chasing and escalating where needed
  • Proactive management of backorders
  • communicating proactively with supplier and customer care teams to prevent cancellations or goodwill refunds
  • Monitoring market and competitor trends to identify potential new dropship categories or supplier opportunities
  • Seamless onboarding of new suppliers, supporting through initial negotiation, supplier setup, and post-go-live hyper-care
  • Delivery promise maintenance for dropship suppliers within the order management system
  • Triage platform and integration-related issues
  • escalating incidents, mitigating impacts, and collaborating with stakeholders through to resolution
  • Daily monitoring and reporting of dropship range availability, identifying poor vendor performance, and escalating where needed
  • Fulltime
!
Read More
Arrow Right

Senior Product Engagement Manager

Senior Product Engagement Manager for Clarity will play a critical role in shapi...
Location
Location
Slovakia , Bratislava
Salary
Salary:
4000.00 EUR / Month
bloomreach.com Logo
Bloomreach
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–6+ years of experience in Customer Success, Product Management, eCommerce, Operations, Growth, or similar roles
  • Proven experience designing and running A/B tests, experimentation programs, or structured discovery initiatives
  • Background working with SaaS, eCommerce, AI, or fast-moving startup environments
  • Demonstrated ability to operate effectively in ambiguous, evolving product landscapes, where processes and responsibilities shift
  • Experience collaborating with Product and Engineering teams to translate customer insights into clear requirements or solution proposals
  • Strong analytical skills with the ability to interpret usage data, identify patterns, and derive actionable insights
  • Comfortable leading customer-facing engagements across both new and existing accounts, particularly during early product adoption phases
  • Product-minded and curious, able to frame problems, define hypotheses, and contribute to product direction
  • Naturally collaborative and comfortable blurring traditional role boundaries to drive clarity and progress across teams
  • Proactive, resourceful, and able to create structure in environments where frameworks are still being defined
Job Responsibility
Job Responsibility
  • Help define and manage the Clarity trial program end-to-end, including POCs, pilots, onboarding, and early deployments
  • Run experimentation programs, including A/B tests and hypothesis-driven trials, to understand what drives activation and engagement
  • Analyse customer behaviour, usage patterns, and performance data to identify insights and improvement opportunities
  • Act as a product owner for trial-related workflows, translating learnings into clear requirements, recommendations, and prioritised opportunities for Product and Engineering
  • Identify friction points - technical, experiential, or organisational - and coordinate cross-functional solutions
  • Build strong relationships with stakeholders at both new and existing customers across eCommerce, digital, IT, and product teams
  • Provide Sales with early value stories, proof points, and risk indicators emerging from trials
  • Contribute to building scalable playbooks, onboarding materials, and experimentation guidelines
  • Help establish trial metrics, health indicators, and early success criteria
What we offer
What we offer
  • Restricted Stock Units or Stock Options
  • Company performance bonus
  • Employee referral bonus of up to $3,000
  • Great deal of freedom and trust
  • Flexible working hours
  • Virtual-first work with several Bloomreach Hubs
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach
  • Fulltime
Read More
Arrow Right

Senior Product Engagement Manager

Senior Product Engagement Manager for Clarity - you will play a critical role in...
Location
Location
Czechia
Salary
Salary:
Not provided
bloomreach.com Logo
Bloomreach
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–6+ years of experience in Customer Success, Product Management, eCommerce, Operations, Growth, or similar roles
  • Proven experience designing and running A/B tests, experimentation programs, or structured discovery initiatives
  • Background working with SaaS, eCommerce, AI, or fast-moving startup environments
  • Demonstrated ability to operate effectively in ambiguous, evolving product landscapes, where processes and responsibilities shift
  • Experience collaborating with Product and Engineering teams to translate customer insights into clear requirements or solution proposals
  • Strong analytical skills with the ability to interpret usage data, identify patterns, and derive actionable insights
  • Comfortable leading customer-facing engagements across both new and existing accounts, particularly during early product adoption phases
  • Product-minded and curious, able to frame problems, define hypotheses, and contribute to product direction
  • Naturally collaborative and comfortable blurring traditional role boundaries to drive clarity and progress across teams
  • Proactive, resourceful, and able to create structure in environments where frameworks are still being defined
Job Responsibility
Job Responsibility
  • Help define and manage the Clarity trial program end-to-end, including POCs, pilots, onboarding, and early deployments
  • Run experimentation programs, including A/B tests and hypothesis-driven trials, to understand what drives activation and engagement
  • Analyse customer behaviour, usage patterns, and performance data to identify insights and improvement opportunities
  • Act as a product owner for trial-related workflows, translating learnings into clear requirements, recommendations, and prioritised opportunities for Product and Engineering
  • Identify friction points - technical, experiential, or organisational - and coordinate cross-functional solutions
  • Build strong relationships with stakeholders at both new and existing customers across eCommerce, digital, IT, and product teams
  • Provide Sales with early value stories, proof points, and risk indicators emerging from trials
  • Contribute to building scalable playbooks, onboarding materials, and experimentation guidelines
  • Help establish trial metrics, health indicators, and early success criteria
What we offer
What we offer
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach
  • Leader Development Program
  • $1,500 professional education budget annually
  • Employee Assistance Program with counselors
Read More
Arrow Right