Ecommerce Manager

• Own and optimise the D2C website (UX, CRO, merchandising, performance)
• Manage product launches and onsite campaigns from concept to execution
• Analyse customer behaviour and performance data to drive continuous improvements
• Collaborate with paid media and CRM teams to align onsite journeys with acquisition and retention strategies
• Oversee ecommerce operations including product listings, pricing, and stock visibility
• Identify and implement new tools, platforms, and integrations to improve performance
• Manage marketplace presence (e.g. Amazon) and support expansion into new channels
• Lead A/B testing initiatives to improve conversion and average order value
• Report on key metrics, providing actionable insights to senior stakeholders

• Proven experience managing an ecommerce or D2C website, ideally within a fast-growing brand (food, drink, personal care, fashion, retail, consumer, beauty, skincare, supplements etc)
• Strong understanding of CRO, UX, and ecommerce best practices
• Comfortable working with data and able to translate insights into clear actions
• Experience with Shopify (or similar platforms)
• A proactive, hands-on mindset with the ability to work in a fast-paced environment
• Strong project management skills and attention to detail
• Commercial awareness and a clear understanding of what drives online revenue

• Experience in health, wellness, supplements, or beauty brands
• Familiarity with subscription models and retention strategies
• Exposure to international ecommerce expansion
• Experience managing marketplaces such as Amazon
• Knowledge of tools such as GA4, Klaviyo, or CRO platforms
• A genuine interest in health, performance, and wellbeing

bonus