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Lead the charge in enhancing the online presence and performance of the organisation's ecommerce platforms. Pivotal in the management of multiple Shopify stores across various markets, ensuring they are optimised for performance and user experience. Collaborate closely with the Marketing Director, developers, and external partners to transform ideas into reality.
Job Responsibility:
Oversee day-to-day operations of ecommerce websites, ensuring functionality, localisation, and peak performance
Manage relationships with third-party platforms and services to enhance our offerings
Spearhead a significant website redevelopment project to elevate user experience and scalability
Launch new Shopify storefronts as the organisation expands into additional European markets
Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and conversions
Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions
Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets
Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency
Implement CRO strategies through testing and iteration to optimise the shopping journey
Ensure the cybersecurity of ecommerce sites remains robust
Work closely with the Ecommerce Executive & web developer to develop marketplace strategies
Requirements:
5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus)
Proven experience managing international or multi-site ecommerce operations
Solid understanding of SEO, PPC, affiliate marketing, email marketing, and analytics
Commercial awareness with a keen grasp of consumer behaviour
Excellent organisational skills, self-motivation, and the ability to juggle multiple projects simultaneously
Exceptional communication and stakeholder management skills
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