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Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We've built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level.
Job Responsibility:
Lead the daily trading and optimisation of the Oh Polly and Bo+Tee websites
Own homepage strategy, category merchandising and onsite customer journey
Monitor sales performance, conversion and trading KPIs
Identify opportunities to improve revenue, AOV and customer experience
Manage promotional activity and ensure campaigns are executed accurately
Oversee onsite merchandising, search and navigation strategy
Lead the execution of major campaigns, launches and promotional events
Coordinate launch plans across Ecommerce, Marketing, CRM, Creative and Buying teams
Ensure all onsite assets, products and links are delivered accurately and on time
Support testing and optimisation initiatives to improve performance
Support and guide Ecommerce Executives and Assistants
Help prioritise workload and ensure trading tasks are delivered efficiently
Encourage high standards across ecommerce operations and execution
Analyse website performance and customer behaviour
Produce regular trading reports with clear commercial insights
Use data to identify trends, risks and growth opportunities
Share performance updates and recommendations with senior stakeholders
Support website issue management and liaise with Tech teams where needed
Ensure all onsite content is accurate, customer-focused and commercially effective
Maintain strong attention to detail across all ecommerce activity
Requirements:
Previous experience in an Ecommerce Lead, Ecommerce Executive or Digital Trading role
Strong ecommerce trading and merchandising experience
Excellent commercial awareness and analytical skills
Experience working within fashion, retail or fast-paced ecommerce preferred
Strong organisational and project management skills
Ability to manage multiple priorities and deadlines
Confident stakeholder management and communication skills
Experience using ecommerce platforms, CMS systems and analytics tools
Passion for ecommerce, digital retail and customer experience
Experience using Shopify platform
Knowledge of Search, Merchandising and Recommendation tools
Experience managing or mentoring junior team members
Understanding of CRO and onsite optimisation principles
Experience working across international ecommerce markets