Ecommerce Lead - Luxury Job at Blu Digital (London)

Ecommerce Manager

The ideal candidate will have extensive eCommerce experience, within the drinks ...

Location

United Kingdom , City of London

Salary:

60000.00 - 65000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in eCommerce management within the drinks industry
Strong analytical skills with the ability to interpret data and make informed decisions
Excellent communication and interpersonal skills to collaborate effectively with various teams
A creative mindset with a passion for delivering exceptional online experiences
Proficiency in eCommerce platforms and digital marketing tools
Ability to thrive in a fast-paced environment and adapt to changing priorities

Job Responsibility

Develop and execute an ecommerce strategy to boost online sales and customer engagement
Analyse market trends and competitor activity to identify new opportunities for growth
Collaborate with cross-functional teams to optimise product listings and enhance user experience
Monitor and report on key performance indicators (KPIs) to track the effectiveness of ecommerce initiatives
Manage digital marketing campaigns, including SEO, PPC, email marketing, and social media
Lead A/B testing and optimisation efforts to improve conversion rates
Ensure a seamless customer journey from browsing to checkout
Support and work closely with the wider marketing team, to ensure a smooth running function

What we offer

Work in a thriving office located just a short walk from Bank & Fenchurch Street stations
Hybrid working model - 4 days in the office and 1 from home per week
Be part of a supportive and high performing team culture that values team work
Enjoy competitive salary packages and an annual performance bonus
Opportunity for professional development and growth within a growing business

Fulltime

Ecommerce Coordinator

Our Brand& business has almost 20 years' experience in creating merchandise coll...

Location

United Kingdom , Banbury

Salary:

Not provided

Prodrive

Expiration Date

Until further notice

Requirements

Strong customer service skills with the ability to respond quickly and professionally
Ability to manage multiple tasks and work both independently and as part of a team
Proficiency in MS Office Suite (Word, PowerPoint, Excel, Outlook)
Detail-oriented, proactive, and able to meet deadlines
Luxury brand/retail experience preferred
Previous experience in retail or customer service is highly desirable
GCSEs or A-levels required (Bachelor’s degree in marketing, Business, or related field preferred)
Basic knowledge of ecommerce platforms and MS Office Suite

Job Responsibility

Lead customer service for ecommerce: Take ownership of responding to customer inquiries and concerns related to online orders, returns, and product information. Provide timely, accurate, and professional support across multiple channels. You will be the first point of contact and play a key role in maintaining trust and satisfaction
Order management and processing: Oversee the full order lifecycle, from placement to fulfilment. Liaise with the warehouse and fulfilment partners to ensure timely and accurate dispatch, resolve any issues, and keep customers informed
Assist with product content updates: Upload and maintain accurate product information, including descriptions, specifications, pricing, and images
Manage product categories and navigation to enhance user experience
Analyse website traffic, user behaviour, and feedback to identify areas for improvement in usability and customer journey
Collaborate with marketing and sales teams to support digital campaigns and promotions
Create targeted promotions and offers for different customer segments
Track KPIs such as conversion rates, customer acquisition costs, and customer lifetime value. Use web analytics and Excel tools (pivot tables, vlookups, etc.) to monitor performance
Work with ecommerce specialists to maintain website functionality, troubleshoot technical issues, and implement updates
Attend meetings and present performance figures to the ecommerce team

What we offer

25 days holiday + birthday with an opportunity to purchase extra days
Training opportunities for continuing professional development
Onsite subsidised staff restaurant
Car and pension salary sacrifice schemes
Cyclescheme
Exercise classes
Paid time off for volunteering
Consultations with our Fit 4 Life expert
Social events throughout the year
Exclusive company discounts

Parttime

Manager, Retail Marketing

Working in the dynamic environment of Four Seasons global headquarters, the Mana...

Location

Canada , Toronto

Salary:

85000.00 - 125000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

College or University degree, preferably in a business or marketing program
A minimum of 5 years of progressive experience in a consumer marketing role
Experience with luxury / global retail brands an asset
Ecommerce experience preferred
Strong marketing and business acumen
Forward thinking with an eye on innovative strategies
Digitally savvy, with experience in acquisition through various digital and social channels
Strong communication and elevated presentation skills
Ability to work in a fast-paced environment, leading and prioritizing tasks simultaneously
Proficiency in Adobe Analytics and Shopify

Job Responsibility

Develop innovative retail marketing strategies
Create and execute a multi-year marketing plan across all marketing channels
Seek out holistic marketing opportunities
Explore and evaluate new marketing channels
Work with the broader Retail team to define customer acquisition and retention goals
Lead the overall marketing calendar development and execution of all tactics
Lead development of integrated campaign briefs, creative briefs and media briefs
Lead development of seasonal campaigns
Conduct analysis on competitive and industry marketing campaigns
Leverage performance insights to drive marketing recommendations

Fulltime

Head of Ecommerce and Operations

My client is an industry-leading company operating in the luxury goods sector, c...

Location

United Kingdom , Birmingham

Salary:

Not provided

Blu Digital

Expiration Date

Until further notice

Requirements

wealth of experience in senior e-commerce roles
experience within luxury retail, jewellery, or high-value goods sectors
expertise in digital platforms and operational logistics
ability to analyse data and drive e-commerce strategy
visionary leader
thrives in a fast-paced environment
prioritises customer-centricity
committed to continuous improvement

Job Responsibility

scaling the brands online presence
optimising operational efficiency
strategic leadership in both online and offline trading
overseeing critical operational functions such as inventory management, logistics, and customer service
lead the charge in driving commercial strategy for two online jewellery brands and a physical retail store
ensuring alignment with company goals while delivering growth and profitability

Product Manager

We’re looking for a seasoned Product Manager to shape the client experience acro...

Location

United Kingdom , London

Salary:

Not provided

Sotheby's

Expiration Date

Until further notice

Requirements

6+ years of product management experience, with hands-on work in ecommerce, luxury travel or similar high-end bespoke customer engagement
A strong portfolio of product work showing problem-first thinking and measurable impact
Direct experience with qualitative and quantitative research methods
Clear communication style with executives and peers
A bias toward action and ownership
comfort navigating ambiguity and bringing others along
Competence with Tableau required, SQL preferred. Ability to ramp on other reporting tools like Amplitude.

Job Responsibility

Build a deep understanding of Sotheby’s core business lines
Develop business cases that align with our broader strategy, based on customer insights and market research
Lead discovery efforts for new opportunities, with a structured approach to identifying problems and testing solutions with rapid experiments
Use data to make business decisions. Use SQL and Tableau, in addition to tracking tools like Amplitude, to create data-informed roadmaps with success metrics for your initiatives
Prioritize features and capabilities based on desirability, viability and feasibility
Manage the product lifecycle from initial idea to launch and post-launch, with feedback loops so that what we build shapes what we build next
Lead working sessions with designers, engineers, and business stakeholders to make key decisions, uncover risks and resolve open questions
Work with the design team to deliver products that reinforce our brand and positioning
Partner with engineering and program to drive delivery in small iterative releases
Ensure dependencies between teams are understood and managed

Unilever Partnerships Marketing Manager

This role exists to ensure continuity, momentum, and commercial impact across Pa...

Location

Singapore , Singapore

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Minimum 6-8 years of experience in marketing or commercial roles, with strong track record of supporting sales growth and customer-facing initiatives, ideally in hospitality, travel or consumer brand environments.
Strong stakeholder management and communication skills, with the ability to translate brand strategies into clear, compelling proposals and marketing materials
Highly organized and proactive self-starter, able to manage multiple priorities, work across functions and deliver results in a face-paced, matrixed organization
SG Working Rights

Job Responsibility

Lead the marketing workstream for key hospitality and travel projects, including launching prestige brand mix and supporting customer pitches across economy to luxury segments
Drive digital marketing and lead generation initiatives to elevate brand awareness, support customer acquisition, and optimize campaign performance in partnerships with internal and external stakeholders
Support the development and activation of new B2B channels beyond hospitality, such as travel retail, retail, B2B ecommerce, working closely with sales and brand teams

Fulltime

Chief Financial Officer

We are partnering with a high-growth luxury retail & wholesale brand in New York...

Location

United States , New York City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

15+ years of progressive finance and accounting experience
Experience in luxury goods, retail, wholesale, consumer products, or eCommerce strongly preferred
Proven track record of building or transforming accounting and finance functions
Strong understanding of GAAP and financial reporting
Experience hiring, mentoring, and leading teams
Ability to operate both strategically and hands-on in a growing environment
Strong financial modeling and analytical skills
Experience implementing ERP systems or financial tools is a plus
CPA strongly preferred

Job Responsibility

Serve as a trusted advisor and right hand to the CEO on financial strategy, growth initiatives, and operational decision-making
Partner with executive leadership to drive business expansion across retail, wholesale, and eCommerce channels
Develop financial insights that support pricing strategy, margin optimization, and inventory planning
Build long-term strategic plans and financial roadmaps aligned with company growth objectives
Establish the accounting and finance infrastructure, processes, and internal controls needed to scale
Build and lead the accounting and finance team, hiring key roles across accounting, FP&A, and operations
Implement scalable systems and tools (ERP, reporting, inventory tracking) to support business growth
Create best practices for financial reporting, close processes, and data accuracy
Own budgeting, forecasting, and financial modeling across multiple revenue streams
Oversee monthly close process, financial statement preparation, and management reporting

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Programme Director

This is a critical contractor role for a seasoned Program Director to steer the ...

Location

Italy , Milan

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Fluent English (Mandatory)
Solid and extensive background in Program Management within complex enterprise environments and managing large-scale, custom-designed, full life-cycle projects
Previous experience within the Luxury or Fashion industry is a strong advantage
Proven experience in mobile app lifecycles, including a deep understanding of coordinating between UX/UI design and technical development workstreams
Strong experience in leading and mentoring project teams, excellent attention to detail
Exceptional professional standing and communication skills, with the ability to clearly articulate complex information to senior stakeholders, manage pressure, and maintain alignment in brand-sensitive contexts
Must be based in Milan or willing to be on-site several days per week

Job Responsibility

Assume full, end-to-end responsibility for the multi-stream roadmap of the consumer mobile app, encompassing both Design and Technology workstreams
Provide direct management and guidance to dedicated Project Managers (one for Design, one for Tech)
Act as the primary interface and central bridge between client Product Owners (across Ecommerce, Client Service, and Content teams) and Digital/IT leads
Establish and own the overall program plan, leading weekly progress meetings to proactively identify and resolve dependencies, open points, and develop effective mitigation strategies
Prepare and submit comprehensive Project Status Reports weekly

Ecommerce Lead - Luxury

Blu Digital

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 06, 2025

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