Ecommerce Executive Job at Oh Polly (Wirral)

Job Description

We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally. This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands. The ideal candidate is analytical, proactive and passionate about ecommerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance.

Job Responsibility

Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories
Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches
Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised
Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements
Conduct regular site audits to ensure a seamless customer experience across desktop and mobile
Manage onsite search, navigation and merchandising to maximise product visibility and sales performance
Support the execution of key brand campaigns, product drops and promotional events
Coordinate launch schedules with Buying, Creative, Marketing and CRM teams
Ensure all assets, copy and links are accurate and delivered on time
Assist with A/B testing and optimisation initiatives
Monitor daily trading performance, KPIs and website analytics
Produce regular ecommerce performance reports with actionable insights
Analyse customer behaviour, product performance and conversion metrics
Identify opportunities to improve revenue, conversion, AOV and customer experience
Work closely with Marketing, CRM, Paid Media, Buying, Merchandising, Creative and Tech teams
Support the delivery of integrated campaigns across all customer touchpoints
Communicate trading priorities and performance updates to internal stakeholders
Assist with troubleshooting website issues and escalating bugs where required
Support product upload processes and catalogue management
Ensure all onsite content is aligned with brand guidelines and commercial objectives
Maintain high standards of accuracy across all ecommerce activity

Requirements

Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role
Experience working within fashion, retail or a fast-paced ecommerce business preferred
Strong commercial awareness and analytical mindset
Excellent organisational skills and attention to detail
Confident using ecommerce platforms, CMS systems and analytics tools
Strong communication and stakeholder management skills
Ability to manage multiple projects and deadlines simultaneously
Proactive, adaptable and solutions-focused approach
Passion for fashion, ecommerce and digital customer experience
Experience using Shopify platform
Knowledge of Search, Merchandising and Recommendation tools
Understanding of onsite merchandising and CRO principles
Experience working across international ecommerce markets

What we offer

50% discount on all Oh Polly and Bo+Tee products
An extra day off for your birthday
Corporate gym membership (subject to tax)
Cycle to work scheme
Learning and development opportunities
Company pension
Company social events

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Ecommerce Executive

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