Ecommerce Dealer Implementation & Enablement Manager

• Partner with dealers to design and execute eCommerce sales strategies that drive revenue growth, improve margins, and strengthen online performance at the local level.
• Support dealers in expanding existing online accounts and attracting new customers through effective use of digital tools and best practices.
• Use performance insights and sales analytics to identify opportunities, anticipate demand, and help dealers continuously optimize results.
• Work closely with marketing, operations, and product teams to ensure dealers have the tools, content, and support needed to succeed online.
• Advocate for a seamless, dealer‑centric online buying experience that builds customer trust and repeat business.
• Act as a primary escalation point for dealer and customer inquiries, resolving issues quickly with a practical, solutions‑focused approach.
• Build strong, trusted relationships with dealers, customers, and partners by serving as a reliable resource and eCommerce advisor.
• Serve as a knowledgeable resource on the company’s products, services, and eCommerce capabilities, helping dealers confidently sell online.
• Lead dealer adoption of new products and digital features, ensuring strong visibility, accurate listings, and effective promotions on the platform.
• Stay connected to local market dynamics, competitor activity, and dealer feedback to identify opportunities that enhance dealer performance.
• Working directly with dealer leadership and staff. Delivering hands‑on training, coaching, and support to dealer sales and support teams to ensure successful eCommerce adoption and execution.
• Foster a high‑performance, collaborative environment focused on customer satisfaction, accountability, and continuous improvement. Promoting a culture of partnership, accountability, and continuous improvement across the dealer network.

• Bachelor's degree and at least 2 years of business development, sales, mergers and acquisitions, finance or joint venture experience
• Master's degree and at least 1 year of business development, sales, mergers and acquisitions, finance or joint venture experience
• At least 5 years of business development, sales, mergers and acquisitions, finance or joint venture experience
• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States.

• Skilled in developing and executing sales plans that drive revenue, margin growth, and account expansion.
• Ability to lead customer support operations, resolve escalated issues, and design seamless buyer journeys that improve satisfaction and retention.
• Experienced in strengthening dealer partnerships, managing key accounts, and identifying opportunities to increase engagement and sales.
• Proficient in analyzing ecommerce KPIs, sales trends, and customer insights to guide strategic decisions and improve forecasting accuracy.
• Capable of monitoring market shifts, competitor activities, and customer behavior to identify growth opportunities and inform strategic direction.
• Effective at leading business transformation initiatives and partnering with marketing, operations, and product teams to align ecommerce efforts with company goals.
• Proficient in Microsoft Office suite applications

We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.