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Ecommerce Content Specialist partners with Site Content, Merchandising, Marketing, UX, and Creative teams to plan, create, and optimize onsite content that drives engagement, conversion, and category performance across ecommerce platforms. This role owns content execution within the CMS, supports SEO initiatives, analyzes performance, and ensures a cohesive, high‑quality omnichannel customer experience.
Job Responsibility:
Plan, create, publish, and optimize onsite content to support product categories, campaigns, and brand initiatives
Collaborate with merchandising, marketing, UX, creative, and agency partners to ensure accurate execution aligned to briefs, wireframes, and brand standards
Optimize site navigation, content structure, internal search, and SEO in alignment with best practices
Analyze content performance and customer behavior, maintain dashboards, and share actionable insights with cross‑functional teams
Conduct site audits, manage tickets, support UAT, and leverage third‑party tools to enhance onsite experience
Requirements:
3+ years of experience in content marketing, digital marketing, or ecommerce
Hands‑on experience with ecommerce platforms, CMS tools, SEO, and web analytics
Proficiency with tools such as Adobe Analytics, Excel, JIRA, Bazaarvoice, and similar platforms
Bachelor’s degree in Business, Marketing, Merchandising, or related field (preferred)