Ecommerce Content Assistant

• Build engaging homepage content aligned with key marketing messages and campaigns
• Maintain and update promotional messaging and visual assets across all websites
• Manage navigation updates, including entries and visuals, across different devices
• Conduct daily quality assurance (QA) checks to ensure a high standard of site accuracy and user experience
• Own and deliver seasonal product launches twice a year, with the support of the team, ensuring seamless and timely execution across all websites
• Collaborate cross-functionally with Merchandising, Design, and Buying teams to align on product strategy and launch requirements
• Manage weekly product launches on-site, ensuring accuracy, consistency, and adherence to timelines
• Create, update, and maintain product categories on the website, working closely with the Trade team to optimise performance
• Setting up all promotions for web, print and email testing from functionality before launch
• Take ownership of specific territories, ensuring the site reflects local trading requirements and priorities
• Dealing with customer queries shared by the customer service team
• Training new team members

• Excellent verbal communication & interpersonal skills
• Working knowledge of Microsoft Office especially Excel
• Proactive and highly motivated team player
• Strong attention to detail
• Ability to work to deadlines and manage time effectively
• Previous retail experience
• Basic skills in HTML
• Salesforce experience

French, German, Italian or Spanish is a plus

• Competitive salary and excellent bonus scheme
• An entrepreneurial environment where you’ll be encouraged to try things and make changes
• Staff Discount from your 1st day, not just at CT but also from The White Company
• Hybrid working policy (work from the office 3-4 days per week)
• Partner with many charities and sustainability partners
• Christmas and summer parties
• CT Social Team activities