Ecommerce Consultant Jobs

BASIC/DEPT®

Location:
United Kingdom, London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re seeking a strategic, commercially minded eCommerce Consultant to help shape high-performing commerce solutions for ambitious brands. This role sits at the intersection of business growth, customer experience and platform strategy, perfect for someone who blends hands-on commerce experience with a sharp eye for growth opportunities and transformation. As part of our ecommerce craft team you’ll lead strategic pre-sales engagements and be central at elevating our presence as a leader in the commerce space. This role blends consultancy with platform and ecosystem understanding. You’ll help shape RFP responses, present in pitches and develop strategies while acting as a trusted expert across all stages of the sales cycle, including working with our strategic partners.

Job Responsibility:

Digital ecosystem, platform advisory and growth strategy
Develop digital commerce strategies focused on KPIs such as revenue growth, AOV, retention and conversion
Translate business goals into actionable digital roadmaps that connect marketing, product, and tech, in collaboration with our Solution Architects
Recommend fit-for-purpose commerce platforms and tooling, including CMS, PIM, CDP, loyalty and personalisation engines, in collaboration with our Solution Architects
Partner with clients to build and scale roadmaps that enhance performance, ensure robust content governance, and enable cohesive cross-channel experiences
New business, pitching & thought leadership
Participate in new business pitches by crafting tailored commerce strategies, designing stack architecture, and contributing to proposal writing
Work collaboratively with creative, UX, tech, and delivery leads to present a cohesive and compelling response to RFPs
Share POVs, write whitepapers and speak on panels to represent our thought leadership in the commerce space
Client Engagement
Act as a trusted consultant across commerce directors, CMOs, digital leads and merchandising teams
Run discovery workshops, audit current commerce capabilities and lead strategy presentations
Balance commercial imperatives with technical realities — articulating trade-offs clearly to client stakeholders
Work alongside Account owners to grow our current client base by proactively developing commerce initiatives and projects
Operating Model & Team Design
Support clients in designing modern digital operating models, including org structure, internal roles and process workflows

Requirements:

3–6 years in an eCommerce-focused role, with brand-side or hybrid agency-brand experience strongly preferred
Hands-on understanding of commerce platforms like Shopify Plus, Salesforce Commerce Cloud, Adobe Commerce/Magento or Commercetools, from a strategic lens
Strong grasp of both frontend and backend commerce architecture—including storefront UX, payments, checkout, OMS, and fulfillment
Familiarity with broader digital tooling inc CMS, PIM, DAM, CDP, loyalty, analytics to create a unified digital commerce ecosystem
Ability to bridge marketing and tech teams in fast-paced commercial environments
Confidence working across client stakeholder groups, from marketers and merchandisers to CTOs and eComm directors

Nice to have:

Experience in DTC, retail, fashion, or CPG industries
Ability to help clients design and evolve their internal digital/eCommerce operating models — including org structure, roles & responsibilities, and workflows
Familiarity with composable commerce principles

What we offer:

Pension
free private healthcare
mental health support
company sick pay scheme
26 days paid holiday (plus UK Bank Holidays)
season ticket loan
cycle to work scheme
Enhanced family friendly policies
Social and Cultural Events
Inspirational Talks
Learning and Development
Buddy Programme

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Ecommerce Consultant