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Ecoat Technical Service Representative, Expert

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PPG Industries

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Location:
United States of America , Gainesville

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As an In-House (ECoat) Technical Service Representative, you will be representing PPG onsite at the customer location ensuring the customer’s satisfaction by providing outstanding customer service. This position will be for Kubota located in Gainsville, GA. Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. The incumbent must be familiar with Electrodeposition coatings, be self-directed, and support both the customer and PPG goals. Specialized training provided to those who meet the qualifications of the role. You will report to the local Technical Service Manager.

Job Responsibility:

  • Support ongoing activities onsite at the customer production facility and PPG facilities
  • Communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems
  • Ensure timely and accurate reporting to the customer and coatings team
  • Effectively communicate with PPG Technical and Account management, direct PPG on-site team activity, and promote EH&S
  • Provide timely resolution to customer inquiries, application process monitoring, mix-room supervision, and hands-on support
  • Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement
  • Follow safe work practices, communicate intelligently with technical, production and non-technical personnel

Requirements:

  • HS Diploma, GED, or Equivalent
  • 5+ years’ experience in Electrocoat (E-Coat, Electrocoating, dip-tank) or similar paint/coatings experience for industrial or manufacturing
  • Experience with Paint-Line manufacturing process, paint mixing, troubleshooting, or similar
  • Good computer skills and attention to detail
  • Effective communication and customer service skills
  • Troubleshooting, critical thinking and problem-solving skills
  • Ability to work well alone and within a team environment
  • Travel to other supported locations up to 25%
What we offer:
  • PTO
  • Medical
  • Dental
  • Vision
  • Disability and Life Insurance
  • 401K plus additional PPG provided Retirement Benefits
  • Parental Leave
  • Continuing Education
  • Growth Opportunities
  • Relocation Assistance available for experienced candidates with ECoat

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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