CrawlJobs Logo

ECMS Support Engineer

Malaysia, Cyberjaya · Job Posted February 17, 2026
Apply Position
Job Link Share

Job Description

The ECMS Support Engineer role at NTT DATA involves providing operational support for ECMS applications, ensuring system availability, and fine-tuning applications for performance. Candidates should have over 7 years of IT experience, with a strong background in the banking or financial services industry. Key skills include ECMS, Java J2EE, and SQL. The position requires excellent communication skills and the ability to work independently. NTT DATA offers a dynamic work environment with opportunities for growth and innovation.

Job Responsibility

  • Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like ECMS / e-Statement
  • Responsible to provide operational support and ensure SLA of system availability, online and batch deliverables
  • Support diverse jurisdictions comprising of SG, MY, CN, International
  • Fine tune applications and systems for high performance and higher volume throughput
  • Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met
  • Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards
  • Respond on time to the queries raised by various business units
  • Provide timely updates regarding production status and progress of issue resolution
  • Perform impact analysis of enhancements/projects that will impact supported systems
  • Participate in Disaster Recovery and Business Continuity exercises
  • Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment
  • Have a quality mind-set with prevention attitude to attain zero defects
  • Able to support SIT/UAT/PROD/DR deployment, with DevOps
  • Able to support relevant software/platform/database upgrade for the systems

Requirements

  • 7+ years of IT experience & 5+ application development/support (ECMS)
  • Last 3 years of relevant experience in banking/financial services industry
  • Technical knowledge on Pitney Bowes products like EngageOne, Designer, Vault, E-messaging, Sagent
  • Technically competent in IIS, WebLogic, Java J2EE
  • Demonstrable analytical skills with deep knowledge of Precisely (product/tool) in a Production Support Environment
  • Strong SQL, IIS, Windows Java and Websphere
  • Incident, problem, and service Outage management experience is Plus
  • Good Communication and Articulation Skills
  • Able to work stand alone in recovery and flexible timing

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

ECMS Support Engineer

8 matching positions

M&A and ECM Analyst

Location
Location
United States , New York
Salary
Salary:
Not provided
credit-agricole.com Logo
Crédit Agricole
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Postgraduate of a Master Degree from an University, Business School or Engineering School with a specialization in Business or Finance
  • A previous experience in Investment Banking (M&A) is necessary
  • Strong analytical and financial skills
  • Advanced level in Excel and PowerPoint
  • Fluent French and English
  • Proactivity and flexibility in changing environments
  • Attention to detail and ability to work under short deadlines
  • Excellent interpersonal and communication skills
Job Responsibility
Job Responsibility
  • Assisting in the origination and execution of all ECM and M&A transactions across all industry sectors
  • Preparing pitch book presentations for companies on topics including company valuation and financial analyses, equity and equity-linked alternatives, strategic transactions, capital allocation, among others
  • Supporting analysts and associates in the creation of financial models
  • Conducting strategic analysis / industry research
  • Building company profiles
  • Drafting memoranda, proposals, and other written documents
What we offer
What we offer
  • Working on a daily basis with Sector teams located in Paris, and with coverage teams across the U.S., Europe and South America
  • Multicultural environment
  • Dynamic and stimulating environment
  • Encouraged to innovate and share ideas
  • Opportunities to develop skills and access career opportunities
  • Diversity and inclusion
  • Open to persons with disabilities
  • Fulltime
Read More
Arrow Right

Entry-Level Product Define & Change Planning Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re c...
Location
Location
United States , Wichita
Salary
Salary:
47100.00 - 72200.00 USD / Year
boeing.com Logo
Boeing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree
  • 0-2 years of relevant experience
  • Experience in project management or similar field
  • Detail oriented
  • Be able to handle schedule analysis
  • Personable, great communication skills
  • Adapts well to change
Job Responsibility
Job Responsibility
  • Develops and guides project and configuration management activities necessary to incorporate new products or product changes, in accordance with contractual, customer, program, and regulatory requirements
  • Analyzes sequence of operations and workflow to develop schedules for new products and existing product design changes
  • Has knowledge of the production system (e.g., supply, engineering, manufacturing, support, etc.), reviews and analyzes configuration data to control product changes, and negotiates between organizations to develop incorporation plans and integrated schedules
  • Monitors and ensures compliance with the plans and schedules and reports on status
  • Interfaces with program management, product design, contracts, tooling, manufacturing engineering, quality assurance, supply chain, component suppliers, assemblers, and product support, in order to develop and maintain configuration incorporation plans and integrated schedules via application of project & configuration management
  • Apply knowledge of project management to develop and maintain plans and schedules which integrate all production activities (e.g., product definition, procurement, manufacturing, testing, delivering, support, etc.)
  • Ability to interpret technical work statements, manufacturing plans and program level plans
  • Ability to monitor and analyze the incorporation plan and to resolve plan deviations with the value chain
What we offer
What we offer
  • Health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • Generous company match to your 401(k)
  • Industry-leading tuition assistance program pays your institution directly
  • Fertility, adoption, and surrogacy benefits
  • Up to $10,000 gift match when you support your favorite nonprofit organizations
  • Fulltime
Read More
Arrow Right

Opentext Engineer

Location
Location
India , Miracle Heights
Salary
Salary:
Not provided
miraclesoft.com Logo
Miracle Software Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Opentext
  • Infoarchive
  • Extended ECM
  • Data Archiving
  • AI/ML
Job Responsibility
Job Responsibility
  • Lead and manage a team of OpenText engineers, ensuring successful execution of enterprise archiving and content management initiatives
  • Design and implement OpenText Data Archiving solutions using Archive Server, InfoArchive, and Extended ECM platforms
  • Define and maintain data archiving strategies, retention policies, governance frameworks, and data lifecycle management practices aligned with compliance requirements
  • Integrate AI and machine learning capabilities for intelligent data classification, automation, and lifecycle management processes
  • Collaborate with clients and stakeholders to gather business requirements and deliver scalable technical solutions
  • Oversee system architecture, platform scalability, and performance optimization across OpenText environments
  • Ensure successful project delivery within defined timelines, quality standards, and operational expectations while supporting production stability and issue resolution
  • Support production environments by troubleshooting issues and providing technical guidance for resolution and stability
  • Contribute to documentation standards and continuous improvement initiatives across enterprise content systems
Read More
Arrow Right

SAP Qm Consultant

One of my defence clients are looking for a SAP QM Consultant to join their team...
Location
Location
United Kingdom
Salary
Salary:
Not provided
lawrenceharvey.com Logo
Lawrence Harvey
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 Years of hands-on and at least 2 full project lifecycles in SAP Quality Management as a Solution Lead/Consultant, delivering design, configuration and support experience
  • Proven experience of delivering Quality Management for larger SAP Programmes
  • Experience of SAP Plant Maintenance and Manufacturing
  • Excellent understanding of business processes and integrations within SAP Production Planning related solutions required to deliver the service
  • Integration experience with Logistics, Project Systems, Timesheets, HR, Procurement and Supply Chain
  • Good configuration and process knowledge of Plant Maintenance (PM), Project Systems (PS), Engineering Change Management (ECM), Process Manufacturing (Batch), Product Lifecycle Management (PLM) and SAP MM (including MRP)
  • Excellent configuration, support and business process knowledge of Quality processes and excellent design, configuration, support and business process knowledge of Production and Quality, including Flexible and Production Planning and Plant Maintenance
  • Ensure compliance to existing standards, and development of required data and reporting standards
  • Ensure the integrity of the Quality Management configuration in the SAP systems across multiple landscapes
Job Responsibility
Job Responsibility
  • Good configuration and process knowledge of Plant Maintenance (PM), Project Systems (PS), Engineering Change Management (ECM), Process Manufacturing (Batch), Product Lifecycle Management (PLM) and SAP MM (including MRP)
  • Excellent configuration, support and business process knowledge of Quality processes and excellent design, configuration, support and business process knowledge of Production and Quality, including Flexible and Production Planning and Plant Maintenance
  • Ensure compliance to existing standards, and development of required data and reporting standards
  • Ensure the integrity of the Quality Management configuration in the SAP systems across multiple landscapes
Read More
Arrow Right

Infrastructure Engineering Lead Analyst - Vice President

The Infrastructure Lead within Process Automation Services (PAS) is a senior lea...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7-10 years of relevant IT infrastructure engineering experience, with at least 2-3 years in a team lead or senior SME capacity with direct management responsibilities
  • Proven expertise in Middleware Support on tools such as Tomcat, Apache HTTP, and IIS
  • Hands-on experience with Linux and Windows Server infrastructure, including issue resolution, patching, and performance tuning
  • Strong working knowledge of ITIL Processes for IT Service Management (ITSM)
  • managing Incidents, Requests, Changes, and Problems (preferably via ServiceNow)
  • Demonstrated experience with ServiceNow and JIRA (or equivalent ITSM tools), including Sprint management
  • Experience with monitoring tools such as AppDynamics, Splunk, Systrack, ELK, etc
  • Experience with Product Patch Management and vulnerability remediation (CVM, VA Findings, EOVS, EOL, etc)
  • Proven experience managing vendor relationships and internal SLA expectations
  • Experience interacting with both Business users and Technology/Support stakeholders
Job Responsibility
Job Responsibility
  • Serve as the primary escalation point (SME) for complex infrastructure issues across Windows, Linux server environments, including Middleware (Tomcat, Apache HTTP, IIS, etc) and OpeShift / Citi Cloud
  • Lead Root Cause Analysis (RCA) for Major Incident Management (MIM) and critical issues
  • review and approve RCA documentation before stakeholder distribution
  • Oversee and govern the health of all PAS-supported platforms: RPA Products (AutomationAnywhere, OpenSource RPA) and aligned services, Appian, Boardwalk (BW), Xceptor, VDI, and ECM
  • Ensure Daily & Weekly health checks of infrastructure and services are performed and actioned by the relevant team(s)
  • Drive automation of manual operational tasks through scripting and tooling improvements
  • Ensure team adherences to SDLC standards for product/infrastructure upgrades, hotfixes, and new builds
  • Oversee CI/CD pipeline integrations for each Product space
  • Own and govern the timely remediation of all Risk & Compliance items
  • Lead monthly identification and remediation of auditable provisions
  • Fulltime
Read More
Arrow Right

Java FileNet Developer

We are currently seeking a Java FileNet Developer to join our team in Bengaluru,...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of hands-on experience working with IBM FileNet
  • Strong experience using Java with FileNet APIs
  • Strong hands-on experience with IBM FileNet P8
  • Expertise in FileNet Content Engine (CE) and Process Engine (PE)
  • Proficient in Java programming with FileNet APIs
  • Experience with FileNet Workplace / Workplace XT / Content Navigator
  • Strong understanding of document management, records management, and content lifecycle
  • Experience with FileNet workflows and business process management
  • Knowledge of Web Services, XML, and REST/SOAP integrations
  • Familiarity with application servers (WebSphere / WebLogic / JBoss)
Job Responsibility
Job Responsibility
  • Design, develop, and maintain applications using IBM FileNet P8
  • Implement and customize FileNet Content Engine (CE) and Process Engine (PE) components
  • Develop Java-based integrations using FileNet Java APIs
  • Configure and manage FileNet Object Stores, document classes, properties, and security
  • Work on FileNet workflows, document lifecycle management, and BPM solutions
  • Perform FileNet administration tasks such as deployment, troubleshooting, and performance tuning
  • Collaborate with business and technical teams to gather and implement ECM requirements
  • Provide production support and resolve FileNet-related issues
Read More
Arrow Right

Network Engineer

Network Engineer (Remote) Job Title: Network Engineer About the Client: Is a wel...
Location
Location
Philippines , Cebu City
Salary
Salary:
Not provided
staffvirtual.com Logo
STAFFVIRTUAL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience
  • Experience working in customer environments
  • Excellent customer relationship skills
  • Thrives in a team environment
  • Strong interpersonal and communication skills
  • Ability to multitask in a fast-paced environment
  • Sharp troubleshooting skills
  • Ability to work independently
  • Strong organizational and mentoring skills
  • Ability to mentor team members on technical issues
Job Responsibility
Job Responsibility
  • Skill in maintaining Windows-based networks
  • Troubleshoot a wide variety of workstation, network, and server issues
  • Manage diverse technologies including Fortinet, Barracuda, Cisco Meraki, and Ubiquiti network environments
  • Support the Cloud Solution
  • Work directly on customer networks
  • Design and deploy functional networks (LAN, WLAN, WAN, VPN)
  • Installation and configuration of networking hardware
  • Configure and manage Fortinet security policies, SD-WAN, VPNs, and threat protection features
  • Administer Meraki cloud-managed networking
  • Deploy and support Ubiquiti UniFi gateways, switches, and wireless infrastructure
What we offer
What we offer
  • Competitive compensation and benefits package
  • HMO Day 1 + FREE dependent coverage
  • De minimis and allowances
  • Attendance bonus
  • Paid time offs
  • Company-provided work setup (laptop, monitor, accessories)
  • Training, career growth, and global exposure
  • Collaborative and supportive team culture
  • Fulltime
Read More
Arrow Right

Senior Applied AI Engineer

We are seeking a highly experienced and technically proficient Sr Applied AI Eng...
Location
Location
Canada , Mississauga
Salary
Salary:
145100.00 - 217700.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in software engineering, with at least 5+ years specializing in Applied AI/ML engineering or related roles
  • Significant proven data science / AI engineering experience, with multiple years leading tech implementations in financial services or enterprise environments
  • Demonstrated success building AI applications in investment banking, asset management, or capital markets domains
  • Deep expertise in ML, NLP, LLMs, retrieval-augmented generation (RAG), embeddings, and modern MLOps practices
  • Strong experience working with both structured financial datasets and unstructured data sources (e.g., filings, call transcripts, research)
  • Familiarity with front-office workflows in ECM, DCM, M&A, and investment research
  • Experience deploying AI solutions in secure, high-compliance environments (on-premise, hybrid cloud, or private cloud)
  • Strong communication and stakeholder management skills
Job Responsibility
Job Responsibility
  • AI/ML Solution Design & Implementation: Lead the end-to-end design, architecture, and hands-on implementation of advanced AI/ML solutions and platforms supporting Investment Banking workflows in ECM, DCM, and M&A. This includes leveraging existing models and adapting them to specific business needs
  • Subject Matter Expertise: Act as the primary subject matter expert in Investment Banking products (ECM, DCM, M&A), collaborating closely with business stakeholders to understand their needs and identify high-impact AI opportunities
  • Technical Leadership & Mentorship: Provide technical leadership and guidance to engineering teams, fostering best practices in AI/ML solution implementation and scalable system design. Mentor less experienced engineers through code reviews, technical discussions, and collaborative problem-solving
  • Strategic Vision & Innovation: Contribute to the strategic vision for AI in Investment Banking, researching and evaluating new AI technologies, methodologies, and tools to maintain a competitive edge
  • Data Strategy & Engineering: Work closely with data engineers to define data requirements, ensure data quality, and optimize data pipelines for AI solution integration and deployment
  • Model Deployment & Monitoring: Oversee the deployment, scaling, monitoring, and ongoing maintenance of AI/ML solutions in production environments, ensuring reliability and performance
  • Performance Optimization: Identify and implement performance optimizations for AI solutions and underlying infrastructure to ensure efficient resource utilization and rapid inference
  • Collaboration: Partner with cross-functional teams, including product managers, data scientists, quantitative analysts, and other engineering leads, to deliver integrated solutions
  • Documentation: Create comprehensive technical documentation, including design specifications, architecture diagrams, and operational guides
  • Fulltime
Read More
Arrow Right