Eats Account Coordinator Job at Arthur Lawrence (Arlington)

Enterprise Account Coordinator, Uber Eats, France

The Account Coordinator (AC) role is designed as an operational optimizer and en...

Location

France , Paris

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

1-2 year(s) of experience
Early-career professional with initial exposure to operations, business operations, revenue operations or sales operations in a fast-paced environment
Experience in a tech, SaaS, marketplace or scale-up context is strongly preferred
Consulting is acceptable only if the candidate has demonstrated hands-on operational ownership, not slide-only exposure
Fluent in French and English

Job Responsibility

Process Optimization & Enablement
Enterprise Operations Manager covering sales operations, merchant operations, marketplace operations, and consumer operations

Fulltime

Account Coordinator, Enterprise-Mid Market

The mission of this team is to maximize the business of enterprise companies, on...

Location

Japan , Tokyo

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

2-3 years of experience in Account Management, Sales, or Sales Support
Ability to analyze complex data and organize outputs effectively
Excellent communication, interpersonal, and problem-solving skills
Japanese and English (reading and writing) are must
English (speaking and hearing) is plus
Tech, Digital background
Hands on experience with SQL

Job Responsibility

Support the day-to-day operations, setup, and administrative tasks for clients managed by the Account Managers (AM)
Prepare client-facing materials, conduct data analysis, and assist the AM
Collaborate with cross-functional teams to execute various tasks
Direct ownership of smaller Enterprise brands with the support and guidance of the AM
Respond to client inquiries regarding operations, administration, and contract
Prepare necessary materials and extract data for meetings with the support of the Account Manager (AM)
If necessary, conduct standardized Monthly Business Review (MBR) with the support of the Account Manager (AM) and gather client needs and assess their sentiment toward Online Delivery Food services
If necessary, act as the main POC for Uber Eats in place of the Account Manager and perform necessary tasks

Fulltime

Account Coordinator, Grocery & Retail

The Account Coordinator for the Grocery & Retail business at Uber Eats will driv...

Location

Spain , Madrid

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 1-3 years of professional experience in a fast-paced, client-facing or operational support role (e.g. account coordination, sales support, customer success, or project coordination)
Excellent written and verbal communication skills in both Spanish and English
Comfortable with spreadsheets (Excel or Google Sheets) and eager to learn new tools
Good attention to detail
English working proficiency and Spanish native proficiency

Job Responsibility

Working hand in hand with a senior partner manager to craft initiatives to develop the topline (orders, clients, revenue) and improve operations of merchants
Managing the SMB (small and medium businesses) retail portfolio across Spain
Building long-term relationships with the retailers, ultimately improving their financials, marketing efforts, engagement and satisfaction
Key influence in their delivery business and will provide strategic recommendations based on your knowledge of the industry, data analysis and expertise
Supporting your portfolio of clients with day to day asks as well as long term plans
Acting as an ambassador of Uber Eats mission, brand, and product

Fulltime

Uber Eats Coordinator - Merchant Expert Team

We are seeking a highly motivated and detail-oriented Customer Service Specialis...

Location

Ireland , Limerick

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Minimum of 6 months experience in a customer service, account management, or merchant support role
Minimum 6 months experience in Delivery LoB
Exceptional verbal and written communication skills with a professional and empathetic tone
Outstanding work ethic, attention to detail and curiosity
Ability to adapt to a constantly evolving fast-paced environment
Speed, resourcefulness, and go-getter attitude
Highly responsive and data-oriented attitude, able to take the initiative and maintain high-quality relationships with all kinds of partners

Job Responsibility

Act as the POC for merchant escalations from account managers
Collaborate cross-functionally with Central and Ops teams and AM’s to resolve merchant/process issues and drive satisfaction
Own the end-to-end process for restaurant change of ownerships
Handle all interactions with merchants in an account management style, focusing on building long-term relationships and ensuring their continued success on our platform
Utilise outbound calls as a primary tool to ensure high-touch service, confirm satisfaction, and expedite the return of documents and completion of tasks
Anticipate merchant needs and proactively offer solutions before issues are reported
Apply basic sales training to identify opportunities to upsell or cross-sell additional products and services to merchants during interactions
Utilise basic churn management training to identify at-risk merchants and implement strategies to retain them
Maintain meticulous records of all merchant interactions, ownership changes, and escalation resolutions in Bliss/Salesforce
Provide clear, regular updates to account managers and leadership on active cases

Head of Exclusives' Account Management, Postmates and West Uber Eats

The Head of Postmates and West Uber Eats Exclusives Account Management leads a h...

Location

United States , Los Angeles; San Francisco

Salary:

157000.00 - 193000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

7+ years of B2B account management, customer success, partnerships, or sales experience, including ownership of complex, high-value relationships in a technology-enabled environment
2+ years of people leadership experience managing and developing teams (performance management, coaching, career development, and hiring)
Proven track record owning the full customer lifecycle across a portfolio, including renewals and complex negotiations through redlines to signature
Strong commercial judgment and consultative approach to driving partner growth, retention, and profitability
Executive-level communication skills with experience leading structured business reviews, building pre-reads, and aligning senior stakeholders to clear outcomes
Strong analytical fluency with the ability to synthesize performance drivers, identify trends, and translate data into strategy and prioritized actions
Skilled communicator with attention to detail, advanced organizational skills, and motivation to win in a competitive environment
Experience leading cross-functional workstreams with Product, Engineering, Legal, Support, Territory Operations, Finance, Marketing, and Cross-LOB leadership to deliver outcomes for key partners

Job Responsibility

Lead and develop a team of 5+ Senior Account Managers delivering white-glove, executive-level account management for a shortlist of the most important SMB restaurant partnerships across Uber Eats and Postmates
Own portfolio outcomes end-to-end, including retention, renewals, growth, and partner satisfaction—setting targets, forecasting performance, and driving a consistent, repeatable operating model
Establish and maintain a rigorous operating cadence (weekly business rhythm, pipeline reviews, QBR standards, and renewal readiness) that ensures measurable progress across partner health and growth initiatives
Serve as the executive escalation point for the portfolio, resolving high-severity partner issues and coordinating cross-functional stakeholders to deliver timely, durable solutions
Coach Account Managers on consultative selling, storytelling with data, negotiation strategy, and executive presence—raising the bar on quality of business reviews, pre-reads, and action plans
Set the strategy for partner growth, including expansion planning, marketing levers, operational programs, and cross-sell/upsell motions
ensure team execution is grounded in clear ROI and measurable outcomes
Lead high-visibility renewal and commercial negotiations for priority partners, guiding strategy from redlines through signature and ensuring internal alignment on risk, profitability, and long-term value
Partner closely with Product/Engineering and Operations leadership to identify systemic merchant experience gaps, influence roadmap and process improvements, and scale best practices across the portfolio
Drive organizational alignment internally by translating partner needs into clear internal asks, and translating Uber Eats/Postmates priorities into partner-ready narratives that build trust and long-term commitment

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award, sales bonuses & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

New

Sales Manager for Uber Eats

The Sales Manager is a pivotal role responsible for expanding UberEats restauran...

Location

Costa Rica , San Rafael de Escazu

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

3+ years in full cycle B2B sales: prospecting, pitching & closing
2+ years of people management
Shown success of hitting monthly, quarterly and annual sales quota targets
Knowledge of how to build and execute territory plans to grow pipeline
Experience with sales framework or methodologies
Ability to navigate complex sales negotiations and successfully close top accounts
Use of Salesforce to maintain a well-managed sales pipeline, optimizing performance, and achieving sales targets through structured and informed decision-making

Job Responsibility

Develop a deep understanding of the market by employing a hyperlocal approach and implementing effective sales strategies tailored to address the unique needs and preferences within each local area
Lead and coordinate end to end sales for Mid-Market & SMB customers including qualification, pricing/quoting, contract negotiation to close deals
Hire, mentor, develop and lead a team of up to 10 sales professionals
Effectively manage and lead your team for success: hitting monthly, quarterly, and annual sales goals
Allocate leads and resources to maximize team performance
Ensure your team is proficient in tools and sales processes, supporting their continuous improvement
Engage with high-priority accounts to drive growth and establish strong partnerships
Provide opportunity status by regularly updating Salesforce, doing weekly forecasts and participating in monthly business reviews

Fulltime

Merchant Operations Manager (Ads), Merchant Growth

Uber Eats is looking to grow the Merchant Growth team in Taiwan. As a Merchant O...

Location

Taiwan , Taipei City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Minimum 3 years of work experience in operations, product or analytics
Executional excellence/ Initiative and ownership: you manage and deliver end-to-end projects with autonomy in an ever-changing, rapid growth environment with tight deadlines, and you have demonstrated ability to coordinate, plan and prioritize tasks across multiple projects
Problem-solving and Analytical skills: you can interpret problems into business implications, break down problems into actionable pieces and develop meaningful insights from complex data in order to find solutions. You have experience with data analysis, impact sizing, and are highly comfortable working on Excel/Sheets and SQL
Teamwork/ stakeholders management: you work well with other people and can handle engagement with multiple partners from different teams, locally and internationally
Fluency in both written and verbal English and Mandarin

Job Responsibility

Own Taiwan Ads Net Revenue attainment — monitor ads product adoption, engagement, and churn. Drive growth & mitigation actions, producing weekly and monthly performance reviews for leadership
Lead Ads forecasting each cycle by embedding Account Manager’s inputs balanced with data-driven recommendation, surfacing a consolidated country-level view to HQ Ads Finance team
Partner with our central/global product teams to develop product solutions and support product launches to meet merchant needs/use cases
Develop, operationalize and measure strategies for scaled programs to enable Uber Eats to hit our strategic objectives
Develop analysis and experiments to support business decisions regarding growth opportunities.

Fulltime

Marketing Manager

We are looking for a proactive, highly organized, execution-focused Marketing Ma...

Location

United States , New York

Salary:

85000.00 USD / Year

Aqua Kyoto

Expiration Date

Until further notice

Requirements

4-6 years of marketing experience, preferably in hospitality, restaurant groups, or luxury lifestyle
Exceptionally organized, proactive, and solutions-driven
Able to balance strategic thinking with detailed execution
Comfortable managing vendors, timelines, and communications across multiple teams and locations
Digitally fluent with strong instincts for guest behavior, social media, and conversion tactics
Collaborative, resourceful, and energized by a fast-paced environment with high standards

Job Responsibility

Execute U.S. marketing plans developed in tandem with the Director of Marketing, ensuring timely delivery across all initiatives
Drive campaign timelines, track milestones, and hold all internal and external collaborators accountable
Maintain project organization and keep activations - big and small - moving efficiently
Work closely with the operations and reservations teams to ensure initiatives directly support cover counts, private event bookings, and guest conversion
Manage PR, Creative and Ad agencies
Own the performance and execution of third-party marketing platforms (e.g., Blackbird, Bilt, RESY, Uber Eats…), ensuring campaigns are fully optimized and integrated
Manage influencer partnerships and content creator visits in coordination with PR and operations teams: aligning on content capture, coverage, and audience fit
Support earned media opportunities by working alongside our PR agency, providing key messaging, visual assets, and event coordination where needed
Identify and manage brand-aligned partnerships (e.g., retail, luxury, cultural institutions, or events) that amplify visibility and drive guest traffic
Ensure strong follow-through and reporting for all external collaborations, with a focus on ROI and long-term relationship building

Fulltime

Select Country

Eats Account Coordinator

Job Description

Requirements

Nice to have

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