Easy Buying Manager Job at IKEA (Goyang-Si, Gyeonggido)

Customer Relations Officer, Easy Buying

You help to build and retain a long-lasting relationship with new and existing c...

Location

Singapore , Tampines

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Minimum 1 to 2 years of working experience in a fast-paced customer service environment
Has the ability to take initiative and possess a strong sense of responsibility
Solution-oriented and make well-considered decisions
Demonstrates strong resilience and is a good team player
Passionate about customer service and embodies a warm and engaging personality
Analytical with strong interpersonal and communication skills
Able to commit to working on retail shifts, including weekends and public holidays

Job Responsibility

Provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customers enquiries
Manage enquiries from both walk in and phone in IKEA customers and provide service recovery
Provide customer recovery support, such as working with sales and logistics team to resolve out of stocks cases and manage cash on delivery cases, etc
Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience
Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department

Parttime

Easy Buying Manager

An "Easy Buying Manager" at IKEA is a customer-focused role within the Customer ...

Location

Kuwait , Al-Rai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Prior experience in a customer-facing role is required
Outstanding interpersonal skills, with a patient and collaborative approach
Demonstrated strength in problem-solving and sound decision-making

Job Responsibility

Customer Experience: Making the returns/exchanges process (easy buying) fun, easy, and enjoyable
Issue Resolution: Quickly solving problems and addressing customer complaints
Teamwork: Working with all teams to meet IKEA's goals
Operational Support: Handling returns and exchanges according to store procedures

Fulltime

Checkout Services Manager

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

South Korea , Gwangmyeong-Si

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Passionate about customers and act to ensure a positive shopping experience
IKEA values truly reflect personal values
Passionate about leading business through people
Ability to work on agreed working methods independently and reliably
Good communication, negotiation and influencing skills
Ability to find solutions for customer and operational issues
Solid understanding of the easy buying experience
Ability cost and budget management
Proven leadership skills in a people-centric organisation
Ability talent management, i.e. recruitment and development

Job Responsibility

Contribute to the creation and operational implementation of the local customer relations' action plan
Support a customer-focused culture throughout the complete unit and ensure an overall easy buying experience
Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans
Implement the global solutions, services and tools that support easy and fast check out, and a safe and secure working environment
Analyse customer-related and financial key performance indicators and act with relevant stakeholders on the root causes of customer dissatisfaction and other cost drivers
Ensure a customer-friendly, efficient and cost-effective execution of the payments process
Provide an inspiring and motivating direction for the team and its individual members to ensure development and succession
Maintain relations with external and internal partners, e.g. cash in transit company
Ensure operational excellence in daily operations in order to enhance the easy buying experience
Support proactively with customer insights for business and functional improvements

Fulltime

Customer Relation Co-worker

At IKEA it's all about our customers, and in Customer Relations we build and ret...

Location

India , Navi Mumbai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

The IKEA values reflect my own values and give me energy
Passionate about growing business and people together using the experience and skills of our people in the best way
Driven to exceed goals
Enjoy working in a fast-paced and future-oriented retail environment
Desire to learn and improve skills
Knowledge, confidence and desire to resolve customer complaints
Knowledge, confidence and desire to make the buying process as easy as possible for customers
Knowledge of IKEA product range and how retailing works
Know how to assemble IKEA products
Understanding of IKEA Concept, global solutions, tools and working methods

Job Responsibility

Helpful and friendly approach to customers
Ensure work space is effectively equipped and ready to help customers
Resolve customer complaints within level of authorisation
Assist customers with product assembly
Exchange component parts when needed
Offer solutions to frequently asked questions
Record information accurately in relevant systems
Ensure store is safe and secure environment
Drive sales growth and sustained long-term profitability
Contribute to department action plan

Parttime

Customer Relations Manager

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

South Korea , Busan-Si Gijang-Gun

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Management and Leadership skills and values that reflect IKEA values
Passion for identify and developing talents and leadership
Understanding of profit and loss and how to affect its result through departmental actions
Ability to create and work on business plans, budgets and goals, using strategic thinking
Ability to engage people by creating passion for your plans
Passion for customers and act to ensure a positive shopping experience
IKEA values truly reflect personal values
Ability to lead business through people
Enjoy working in a fast-paced and future-oriented retail environment
Passion for home furnishing, people's life at home and IKEA range of products and services

Job Responsibility

Recruit and train strong store CR team of passionate IKEA ambassadors
Establish smooth and efficient working processes and routines for the new store
Speaking partner for retail establishment team in regards to future store operations and safety & security agenda
Contribute establish IKEA brand in the new market ensuring strong connection with the local needs of many people
Drive a customer-focused culture throughout the complete market and secure an overall inspiring shopping experience
Influence the unit management team with customer insights that will allow it to base business decisions on customer expectations
Responsible for identifying and removing hindrances in order to secure an easy buying experience, a positive shopping experience and easy payment and after-sales fulfilment
Support commercial initiatives and priorities before, during and after the shopping experience
Establish and maintain service agreements with internal stakeholders and external partners
Ensure the building of business competence by supporting managers and team leaders in setting and working on relevant goals and agreed development plans

Fulltime

Inventory Controller

As a successful family-owned company on a path to global growth, the Brose Group...

Location

United Kingdom , Coventry

Salary:

Not provided

Brose Fahrzeugteile

Expiration Date

Until further notice

Requirements

Degree or equivalent qualification in Logistics or a related discipline
Minimum of 2 years’ experience in a similar logistics or controlling role
Experience within an automotive or fast-paced manufacturing environment
Strong structured, system, and process-thinking capabilities
Solid financial awareness and cost-controlling expertise
Negotiation and stakeholder management skills
Good understanding of material flows and transport processes
SAP or comparable ERP system knowledge
Highly analytical with strong attention to detail and accuracy
Assertive, confident, and able to build effective working relationships

Job Responsibility

Measuring, monitoring, and reporting logistics costs
Creating the annual logistics budget, including premises, targets, and current pricing
Allocating logistics costs to specific accounts and reporting results to stakeholders
Auditing and approving all transport invoices
Administering logistics purchase orders, frame orders, and Easy Buy processes
Booking regular and special transport services
Acting as the primary contact between Brose Transport Management and Material Planners
Supporting Packaging Control and Customs Clerks when required
Collaborating closely with material planners, quality teams, production and logistics shift managers, suppliers, and customers
Ensuring compliance with all company policies and procedures, including Code of Conduct, FIRST, IDEAS, Health & Safety, Environment, Quality, Equal Opportunities, and disciplinary guidelines

What we offer

Modern working environment
Equal opportunities employer
Inclusive working environment
Culture of respect and appreciation
Opportunity to realise their full potential

Finance & accounting leader - ventrac

A senior member of the Divisional executive management team, this role understan...

Location

United States , Orrville

Salary:

112000.00 - 145000.00 USD / Year

The Toro Company

Expiration Date

Until further notice

Requirements

Bachelors of Arts or Science in Accounting, Finance or Business
Minimum 7 years of experience in financial and cost management, business planning and analysis with increasing scope and responsibility
Minimum 3 years of direct leadership experience
Advanced knowledge of financial and accounting principles and practices
Ability to communicate effectively to end users of all experience levels, in both oral and written communications
Able to efficiently and effectively prioritize multiple tasks
Critical thinker, with sound business judgment and exceptional business acumen
Strong interpersonal and leadership skills
Proven business and financial strategist
Able to maintain composure in stressful situations, in a highly interactive role

Job Responsibility

Creates a finance environment that provides excellent service to its customers, is easy to do business with, has a sense of urgency, continuously improves, and quickly adapts to change
Works seamlessly with the FP&A Center of Excellence (COE) to coordinate analytical and reporting processes to effectively enable sound business decision-making
Leads the Division's annual and long-term strategic financial planning process, setting strategic objectives, and developing specific action plans to deliver on strategy
Analyzes and outlines recommendations and alternatives for senior management on a wide variety of business opportunities, including the areas of capital expenditures, asset/liability management, product pricing, lease vs. buy analysis, new product development and product/customer profitability
Utilizes existing Business Intelligence (BI) tools to provide meaningful analysis around actual Division financial results as compared to budgets, forecasts and prior year results
Implements, and manages an integrated plan for the accounting and financial control of the Division that is consistent with corporate policies, procedures, and directives, and assures that generally accepted accounting principles are consistently applied
Responsible for accurate and timely general ledger accounting close for the entity
Implements and manages a system of internal controls to ensure the safeguarding of assets, the integrity of financial results, SOX internal control compliance and the efficient functioning of the Finance department
Provides matrixed leadership to coordinate the Integrated Business Planning (IBP) process for production, shipping and inventory management
Oversees projection process to meet divisional and corporate management requirements

What we offer

Competitive salary
Affordable and top tier medical/dental/vision plan
401k
Dress for your day - casual, office-plant blended environment
Onsite amenities - two onsite cafes and large break rooms
Wellness resources for mental health, financial health, and other types
Volunteerism - 20 hours of paid time to volunteer in the community
Growth Opportunities - Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities
May be eligible to participate in an incentive program
Access pay early with the dailypay app

Fulltime

New

Senior Supply Planner

The Senior Supply Planner supports the supply planning activities for the busine...

Location

United Kingdom , London

Salary:

Not provided

Wolverine Worldwide

Expiration Date

Until further notice

Requirements

4-year bachelor's degree or equivalent work experience preferred
2+ years experience in sourcing, procurement or supply chain planning (footwear preferred)
Strong MS Excel skills: demonstrated ability to quickly manipulate large raw data sets to produce reporting that is intuitive and easy to read/understand, advanced formulas and experience with pivot tables required
PowerBi or similar reporting experience
and familiarity with forecasting systems and tools
Attention to detail and accuracy on multiple projects under time pressure
Highly analytical and extremely self-motivated with critical thinking mindset
Ability to quickly adapt in a highly collaborative environment and a team player

Job Responsibility

Supports receipts and consolidation of inventory and buy plans
Partners with Inventory planning and Production planning on creation and execution of integrated, aligned, stable, and agile supply plans to efficiently meet the fill rates, productivity and service level target
Engages with lead-times across the network to support product launches, and effectively communicate and resolves issues with Merch, Sales, and Planning teams
Collaborates with Sourcing, Demand and Inventory teams to develop/adjust inputs for production planning and material management flow
Collaborate with Inventory Planning on flow strategy, inbound phasing, and rescheduling needs across the Dc network to meet defined KPI’s and achieve brand revenue plan
Validates and confirms buy plan by working with the sourcing, logistics and inventory planning teams
Ensures PO confirmation on time by working with the sourcing, logistics and inventory planning teams
Support planning teams in PO creation and SAP system integrity Ensures deliverables are on time and accurate in systems
Work with Global Planning teams to develop and implement Supply Planning tools and processes
Assist in creation of automated reports to drive business decisions and reviews of performance, opportunity and risk

Easy Buying Manager

IKEA

Location:
South Korea , Goyang-Si, Gyeonggido

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 14, 2026

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Job Posted:
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