Easy Buying Manager Job at IKEA (Al-Rai)

Customer Relations Officer, Easy Buying

You help to build and retain a long-lasting relationship with new and existing c...

Location

Singapore , Tampines

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Minimum 1 to 2 years of working experience in a fast-paced customer service environment
Has the ability to take initiative and possess a strong sense of responsibility
Solution-oriented and make well-considered decisions
Demonstrates strong resilience and is a good team player
Passionate about customer service and embodies a warm and engaging personality
Analytical with strong interpersonal and communication skills
Able to commit to working on retail shifts, including weekends and public holidays

Job Responsibility

Provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customers enquiries
Manage enquiries from both walk in and phone in IKEA customers and provide service recovery
Provide customer recovery support, such as working with sales and logistics team to resolve out of stocks cases and manage cash on delivery cases, etc
Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience
Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department

Parttime

Easy Buying Manager

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

South Korea , Goyang-Si, Gyeonggido

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Passionate about customers and act to ensure a positive shopping experience
IKEA values truly reflect personal values
Solid understanding of all aspects of the home-to-home shopping experience
Ability cost and budget management
Proven leadership knowledge in a people-centric organisation
Good communication, negotiation and influencing skills
Ability to find solutions for customer and operational issues
Ability to work independently and reliably on agreed working methods
Good attention to details by being persistent, structured and accurate

Job Responsibility

Contribute to the creation and operational implementation of the local customer relations' action plan
Support a customer-focused culture throughout the complete unit and ensure an overall easy buying experience
Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans
Implement the global solutions, services and tools that support self-service and self-choice during the complete buying experience
Implement and follow up on the activities identified to remove hindrances and secure a customer-focused easy buying experience
Ensure the efficient and cost-effective execution of the IKEA exchanges and returns policy and a customer-friendly handling of complaints
Provide an inspiring and motivating direction for the team and its individual members to ensure development and succession
Provide input to the service agreements and contracts with internal and external partners, such as the Customer Support Centre and support co-workers in executing those
Ensure balanced operational excellence in daily operations to enhance the easy buying experience

Fulltime

Checkout Services Manager

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

South Korea , Gwangmyeong-Si

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Passionate about customers and act to ensure a positive shopping experience
IKEA values truly reflect personal values
Passionate about leading business through people
Ability to work on agreed working methods independently and reliably
Good communication, negotiation and influencing skills
Ability to find solutions for customer and operational issues
Solid understanding of the easy buying experience
Ability cost and budget management
Proven leadership skills in a people-centric organisation
Ability talent management, i.e. recruitment and development

Job Responsibility

Contribute to the creation and operational implementation of the local customer relations' action plan
Support a customer-focused culture throughout the complete unit and ensure an overall easy buying experience
Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans
Implement the global solutions, services and tools that support easy and fast check out, and a safe and secure working environment
Analyse customer-related and financial key performance indicators and act with relevant stakeholders on the root causes of customer dissatisfaction and other cost drivers
Ensure a customer-friendly, efficient and cost-effective execution of the payments process
Provide an inspiring and motivating direction for the team and its individual members to ensure development and succession
Maintain relations with external and internal partners, e.g. cash in transit company
Ensure operational excellence in daily operations in order to enhance the easy buying experience
Support proactively with customer insights for business and functional improvements

Fulltime

Customer Relation Co-worker

At IKEA it's all about our customers, and in Customer Relations we build and ret...

Location

India , Navi Mumbai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

The IKEA values reflect my own values and give me energy
Passionate about growing business and people together using the experience and skills of our people in the best way
Driven to exceed goals
Enjoy working in a fast-paced and future-oriented retail environment
Desire to learn and improve skills
Knowledge, confidence and desire to resolve customer complaints
Knowledge, confidence and desire to make the buying process as easy as possible for customers
Knowledge of IKEA product range and how retailing works
Know how to assemble IKEA products
Understanding of IKEA Concept, global solutions, tools and working methods

Job Responsibility

Helpful and friendly approach to customers
Ensure work space is effectively equipped and ready to help customers
Resolve customer complaints within level of authorisation
Assist customers with product assembly
Exchange component parts when needed
Offer solutions to frequently asked questions
Record information accurately in relevant systems
Ensure store is safe and secure environment
Drive sales growth and sustained long-term profitability
Contribute to department action plan

Parttime

Spare Parts Clerk

The duties and responsibilities of a parts clerk include receiving materials and...

Location

United States , Stokesdale

Salary:

Not provided

Ontex Peninsular

Expiration Date

Until further notice

Requirements

High School Diploma or GED
1-year prior experience
Excellent Computer skills: Word, Excel, Outlook, SAP
Accuracy: perform tasks thoroughly and with care of details that are easy to overlook
Dealing with change: I adapt to change quickly and easily
I take ownership of the change by looking for ways to make changes work
Able to lift up to 30 lbs.

Job Responsibility

Strive for 0 accidents
Analyze and resolve all parts issues and check all requests
Monitor and correct invoices if needed and prepare all papers for delivery and issue all parts and tools for technicians
Administer and keep stock of all parts and tools and evaluate all work order and keep information updated in SAP
Maintain inventory of all stock delivered items and prepare proper purchase orders as per requirement and remove all obsolete supplies from inventory
Administer and keep parts inventory for assign locations and manage all buying of office supplies
Manage all warranty part return from customer and processes all receipts and invoices received from suppliers
Evaluate vendor performance and help required repairs
Manage all immediate repairs and place orders for all parts and monitor all requests for heavy equipment parts and maintain physical inventory for same
Review and perform physical count of all inventory reports and prepare requisitions for all equipment parts

Fulltime

Food & Beverage Co-worker

The IKEA vision is to create a better everyday life for the many people. We do t...

Location

Morocco , Casablanca

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Food Safety Certificate is a plus
Previous service environment experience, ideally sales or hospitality
Experience of working in a restaurants, Kitchen production
Computer literate, specifically MS Office

Job Responsibility

I ensure our customers are always in focus and strive to make them smile. I meet and serve our customers showing empathy and care
I am a good ambassador for the IKEA store in all contact with our customers and I give them a good reason to return again and again
I see my area through the eyes of our customers and I have a daily dialogue with them to get continuous feedback about their experiences and to learn more about their needs and wants
I know about the services offered in my store and use this knowledge to help customers
I contribute to an easy buying process that will make it easy and convenient for our customers to shop in the store at all times throughout the day
I work to ensure quality, freshness, efficiency and an appealing range presentation, for example by following set product sheets
I am passionate about my products and actively learn about their content, origins and other benefits. I share this knowledge with my customers and colleagues
I work to optimise sales, e.g. up-selling and add-on sales
I know our top-selling products and 3 Aces and 1 King, and I ensure they are available and clearly communicated and displayed at all times. I promote alternative products when these are unavailable
I support my manager in implementing range changes in a simple and cost-conscious way

Fulltime

Customer Relations Manager

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

South Korea , Busan-Si Gijang-Gun

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Management and Leadership skills and values that reflect IKEA values
Passion for identify and developing talents and leadership
Understanding of profit and loss and how to affect its result through departmental actions
Ability to create and work on business plans, budgets and goals, using strategic thinking
Ability to engage people by creating passion for your plans
Passion for customers and act to ensure a positive shopping experience
IKEA values truly reflect personal values
Ability to lead business through people
Enjoy working in a fast-paced and future-oriented retail environment
Passion for home furnishing, people's life at home and IKEA range of products and services

Job Responsibility

Recruit and train strong store CR team of passionate IKEA ambassadors
Establish smooth and efficient working processes and routines for the new store
Speaking partner for retail establishment team in regards to future store operations and safety & security agenda
Contribute establish IKEA brand in the new market ensuring strong connection with the local needs of many people
Drive a customer-focused culture throughout the complete market and secure an overall inspiring shopping experience
Influence the unit management team with customer insights that will allow it to base business decisions on customer expectations
Responsible for identifying and removing hindrances in order to secure an easy buying experience, a positive shopping experience and easy payment and after-sales fulfilment
Support commercial initiatives and priorities before, during and after the shopping experience
Establish and maintain service agreements with internal stakeholders and external partners
Ensure the building of business competence by supporting managers and team leaders in setting and working on relevant goals and agreed development plans

Fulltime

Inventory Controller

As a successful family-owned company on a path to global growth, the Brose Group...

Location

United Kingdom , Coventry

Salary:

Not provided

Brose Fahrzeugteile

Expiration Date

Until further notice

Requirements

Degree or equivalent qualification in Logistics or a related discipline
Minimum of 2 years’ experience in a similar logistics or controlling role
Experience within an automotive or fast-paced manufacturing environment
Strong structured, system, and process-thinking capabilities
Solid financial awareness and cost-controlling expertise
Negotiation and stakeholder management skills
Good understanding of material flows and transport processes
SAP or comparable ERP system knowledge
Highly analytical with strong attention to detail and accuracy
Assertive, confident, and able to build effective working relationships

Job Responsibility

Measuring, monitoring, and reporting logistics costs
Creating the annual logistics budget, including premises, targets, and current pricing
Allocating logistics costs to specific accounts and reporting results to stakeholders
Auditing and approving all transport invoices
Administering logistics purchase orders, frame orders, and Easy Buy processes
Booking regular and special transport services
Acting as the primary contact between Brose Transport Management and Material Planners
Supporting Packaging Control and Customs Clerks when required
Collaborating closely with material planners, quality teams, production and logistics shift managers, suppliers, and customers
Ensuring compliance with all company policies and procedures, including Code of Conduct, FIRST, IDEAS, Health & Safety, Environment, Quality, Equal Opportunities, and disciplinary guidelines

What we offer

Modern working environment
Equal opportunities employer
Inclusive working environment
Culture of respect and appreciation
Opportunity to realise their full potential

Easy Buying Manager

IKEA

Location:
Kuwait , Al-Rai

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:Kuwait , Al-Rai

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 06, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
January 06, 2026