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Amex Logo Amex · Sales

Early Tenure Consultant

United States, Sunrise, Florida 65500.00 - 102500.00 USD / Year · Job Posted February 17, 2026
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Job Description

We are seeking an upbeat, self-motivated colleague to join our dynamic Early Experience Team as an Early Tenure Consultant. The Early Tenure Team is responsible for the on-boarding and early tenure treatment of our newly acquired commercial clients. The Early Tenure Consultant role is focused on driving charge volume by completing the onboarding of client’s business and corporate programs. This includes engaging, educating, and growing new commercial card clients through outbound, dialogic treatment to ramp spend and build meaningful, deep, and loyal relationships. This is a great opportunity to be a part of a strong, dynamic team that is responsible for the most critical moments of a client’s tenure and sets the trajectory for their relationship ahead with American Express.

Job Responsibility

  • Outbound telephone-based consultation and account development
  • Understand client needs, provide appropriate solutions and resolve/redirect client concerns
  • Use consultative selling & negotiation skills to achieve growth in charge volume
  • Quickly earn client trust to recommend payment efficiencies, while demonstrating value
  • Develop cross-functional partnerships to optimize Blue Box values
  • Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure and American Express Leadership Behaviors
  • Be a champion of and for Compliance within US SME AD and GCS

Requirements

  • Business and Corporate Program Knowledge preferred
  • Prior consultative sales or account development experience, preferably in an outbound call environment
  • Effective account development with proven experience in building and managing an effective 'pipeline' of growth opportunities
  • Must possess the ability to build and leverage relationships with internal colleagues and support personnel
  • Proven ability to handle multiple priorities, work in a fast-paced environment and make decisions quickly while demonstrating flexibility, resourcefulness, personal accountability, and resiliency
  • Must have proven organizational, self-motivation, and excellent time management skills, with a strong attention to detail, and the ability to meet critical deliverables and deadlines
  • Convey a focused work ethic & possess an enthusiastic 'can do' attitude

Nice to have

Experience with SalesForce.com and intranet-based applications/platforms a plus

What we offer

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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