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We are seeking a motivated Emergency Management Computing Infrastructure Engineer to be part of Sandia National Laboratories' mission-readiness infrastructure. The selected candidate will be supporting a brand-new, state-of-the-art facility equipped with cutting-edge computing and AV systems. On a typical day, you can expect to configure and maintain advanced, networking and audio-visual systems for briefings, emergency operations center (EOC) activations, and cross-organizational coordination sessions that directly support the DOE's comprehensive emergency management framework, ensuring seamless planning, preparedness, response, and recovery activities across Sandia and interagency stakeholders. You'll troubleshoot display arrays, manage video teleconferencing infrastructure, and ensure that all response facilities, field elements, and off-site communications execute well for a common operating picture for shared situational awareness, because when an exercise or real-world incident is underway, your systems are the backbone of informed decision-making at one of the nation's premier national security laboratories.
Job Responsibility:
Apply systematic, disciplined, and quantifiable engineering and life cycle management techniques and processes to deliver integrated information systems hardware for mission-enabled or direct mission deployment and production
Perform technical research and development to enable continuing innovation within the infrastructure
Evaluate, recommend, and may decide hardware and software technologies for hardware system solutions
Introduce new computer systems and technologies into current configurations for optimum information systems engineering functionality
Collaborate with customers, suppliers, and other domain experts such as networking, software and desktop personnel in the development and integration of hardware systems solutions
Program in a scripting language such as VBS, Perl or shell scripting or programming languages such as C or C++
Perform hardware systems analysis, monitoring, troubleshooting, repair and recovery, disaster recovery, software installations, systems OS and software applications upgrades and security patches, performance tuning, hardware upgrades and resource optimization, maintenance of user accounts, and training users
Requirements:
Bachelor's degree in relevant discipline, or equivalent combination of relevant education and experience
A higher-level degree (MS, PhD) in relevant discipline may also be considered in lieu of Bachelor's degree
Experienced with JavaScript programming language for Crestron
Experienced with Lua programming language for Q-SYS programming and system design
Experienced with Crestron Toolbox and SIMPL Windows
Must have AVIXA Certified Technology Specialist certification
Ability to obtain and maintain DOE Q-level security clearance
Nice to have:
Project Installation work and ability to recommend hardware, software or programming solutions
Advanced knowledge of digital signal processing (DSP), video routing, networking protocol and AV over IP technology
Hands-on experience with complex AV system troubleshooting and repair including hardware failure, network conflicts, AV system diagnostics, related firmware updates and routine inspection for preventative maintenance of complex AV systems
Familiarity with Microsoft Teams and Teams Rooms
Excellent communication and interpersonal skills with the ability to explain complex technical concepts to non-technical users
Ability to mentor staff, collaborate with various departments and ensure seamless integration and performance of complex AV systems
Active DOE Q-level security clearance or equivalent (e.g., DOD Top Secret)
What we offer:
Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
Extraordinary co-workers
Some of the best tools, equipment, and research facilities in the world
Career advancement and enrichment opportunities
Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)