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We are seeking an End-to-End Packet Core & IMS Expert (Ericsson & Nokia) to join our team. This role will be responsible for end-to-end ownership of Packet Core and IMS domains across Ericsson and Nokia network architectures, covering design, configuration, upgrades, troubleshooting and service assurance. As a senior subject matter expert, you will ensure network stability, performance, scalability and security, while supporting operations, transformation and managed services handover initiatives. The role requires close collaboration with L2/L3 support teams, vendors and customer stakeholders.
Job Responsibility:
Provide end-to-end technical ownership of Packet Core and IMS networks across Ericsson and Nokia platforms
Perform configuration, upgrades, updates and redeployment activities across Packet Core and IMS nodes as part of incident resolution or planned changes
Handle incident, problem and change management, including review and closure of TT, CR and AT on a daily basis
Act as Expert support for complex network issues impacting data and voice services
Ensure compliance with MSTOP processes, operational governance and best practices
Ensure security policies, password policies, access controls and audits are implemented and periodically reviewed across all nodes
Participate in root cause analysis (RCA) and preventive actions to improve network stability and reduce recurring issues
Actively participate in technical discussions, architecture reviews and optimization initiatives to improve overall network performance and customer experience
Coordinate with vendor support, engineering teams and customer stakeholders during major incidents, changes and network upgrades
Requirements:
Strong end-to-end expertise in Packet Core and IMS architecture, operations and troubleshooting
Hands-on experience with Ericsson/Nokia Packet Core and IMS nodes, including virtualized and cloud-based deployments
Deep understanding of mobile core technologies across 2G/3G/4G/5G (NSA/SA) environments
Excellent troubleshooting, analytical and RCA skills with the ability to handle high-severity incidents
Strong understanding of security compliance, access management and audit requirements in telecom networks
Effective communication and stakeholder management skills, with the ability to lead technical discussions and bridge operations and engineering teams
Ability to work independently with minimal supervision and take ownership of critical network domains
Education: Bachelor’s degree or equivalent in Electronics, Telecommunications, Computer Science, or a related discipline
Experience: 8+ years of relevant experience in Packet Core and IMS operations, engineering, or managed services
Strong expertise in Ericsson or Nokia core network environment