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The ERG Program Manager is a critical part of the Corporate Citizenship Team. This team member will manage a portfolio of Employee Resource Groups and their initiatives to drive growth, success and business goals. Align and collaborate cross functionally to integrate ERG initiatives into the broader organizational strategies. ERG program managers will ensure our ERGs are viewed as key drivers of our effort and GM culture. A successful candidate will have the ability to nurture / build productive relationships between ERG leaders, their networks, and Executive Champions. The ERG Program Manager will be accountable for measuring, reporting and shaping ERG initiatives within their portfolio and will look across the ERG landscape, to innovate, define new processes and drive adoption for best practices, by creating change management strategies tailored for their ERG portfolio, advocating for use of tools and processes with the full ERG portfolio to drive efficiencies and support for the intersectionality that we all experience. This role will be accountable for defining project plans, providing status updates, day-to-day oversight for their assigned ERGs including budget management, contract negotiations, when applicable, and general ERG support.
Job Responsibility
Lead ERGs in the development of their annual business plans and ensure strategic alignment to global strategy
Develop and implement governance for the ERGs to align with company goals, values, and business impact
Create Cultural strategy with ERG, paired with a capacity plan and guide work across teams
Plan and forecast budget, including reporting back on actuals with their ERGs
Facilitate the development of ERG communications strategy, communications with leadership, and handle outside agency/consultants, as needed, to deliver on key initiatives for your ERG Portfolio
Track and measure the impact and effectiveness of ERG initiatives
Manage project plans within the portfolio, based on agile methodology
Prioritize and execute process changes on key opportunities and streamline ERG practices and procedures
Partner across the enterprise to integrate ERG initiatives into business guidance/policy and practices
Requirements
Bachelor’s degree with emphasis on organizational development, Human Resources, Business Administration, or related field
5+ years of professional experience
Extensive ERG experience including implementing and sustaining ERG strategy
Excellent written and verbal communication skills
MS Office Suite proficient
Strong project management and change management organizational skills
Ability to prioritize workload and communicate expectations to stakeholders
Strong written, oral, and executive presentation and interpersonal skills
Passionate, proactive, solution orientated, and approaches new initiatives with a growth mindset