E-learning Developer

• Develop new course materials, redesign, or update existing courses in authoring software
• Responsible for the end-to-end course development process, including creating storyboarding, designing and developing engaging and interactive e-learning courses, reviewing, testing, and publishing
• Identify the best ways to illustrate course content by selecting colors, images, typography, and layout while complying with industry and Citi standards
• Create supporting material/media such as: videos, infographics, job aids, and simulations
• Develop assessments, including knowledge checks or quizzes, to measure learners’ comprehension and ensure alignment with learning objectives
• Work with subject matter experts to review, refine, and credibly challenge content and offer suggestions from a learning perspective
• Perform course design review
• provide feedback/suggestions on course design, grammar, functionality, consistency, images, spacing, etc.
• Communicate project status and challenges effectively to stakeholders, ensuring transparency and timely updates for informed decision making
• Create ADA course documentation
• Provide and be receptive to feedback

• Must provide portfolio with e-learning work samples using authoring software at time of application
• Proficient in e-learning authoring tools: DominKnow “DK1”, Storyline, Snagit, Camtasia, Adobe Creative Suite, e.g., Photoshop, etc.
• Excellent creativity and design skills, with the ability to cohesively integrate lines, color, shape, space, images, and typography to create visually appealing and well-structured courses
• Demonstrated experience incorporating adult learning theory, practices, and methodologies into the creation of training materials used in a business setting
• Proficient in Microsoft Office: PowerPoint, Word, Outlook
• Ability to communicate professionally with all levels of management
• Able to organize workload and manage multiple projects
• Detail-oriented
• ability to work in a fast-paced environment
• Ability to perform duties with minimal direction
• Bilingual in English and Spanish - Proficient in both written and spoken English, is required
• Minimum 5 years of instructional design experience with at least 2 years’ experience in a corporate environment
• Bachelor’s degree in Instructional Design, Communication, or related field is preferred, master’s degree is a plus

Bachelor’s degree in Instructional Design, Communication, or related field is preferred, master’s degree is a plus