E-learning Developer, Citi

Citi

Location:
Canada, Mississauga

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The E-learning Developer supports the training efforts of the Human Resources Independent Compliance Risk Management Team. The candidate will develop e-learning materials by integrating adult learning theory and creativity into all design elements for the creation of interactive and effective learning experiences.

Job Responsibility:

Develop new course materials, redesign, or update existing courses in authoring software
Responsible for the end-to-end course development process, including creating storyboarding, designing and developing engaging and interactive e-learning courses, reviewing, testing, and publishing
Identify the best ways to illustrate course content by selecting colors, images, typography, and layout while complying with industry and Citi standards
Create supporting material/media such as: videos, infographics, job aids, and simulations
Develop assessments, including knowledge checks or quizzes, to measure learners’ comprehension and ensure alignment with learning objectives
Work with subject matter experts to review, refine, and credibly challenge content and offer suggestions from a learning perspective
Perform course design review
provide feedback/suggestions on course design, grammar, functionality, consistency, images, spacing, etc.
Communicate project status and challenges effectively to stakeholders, ensuring transparency and timely updates for informed decision making
Create ADA course documentation
Provide and be receptive to feedback

Requirements:

Must provide portfolio with e-learning work samples using authoring software at time of application
Proficient in e-learning authoring tools: DominKnow “DK1”, Storyline, Snagit, Camtasia, Adobe Creative Suite, e.g., Photoshop, etc.
Excellent creativity and design skills, with the ability to cohesively integrate lines, color, shape, space, images, and typography to create visually appealing and well-structured courses
Demonstrated experience incorporating adult learning theory, practices, and methodologies into the creation of training materials used in a business setting
Proficient in Microsoft Office: PowerPoint, Word, Outlook
Ability to communicate professionally with all levels of management
Able to organize workload and manage multiple projects
Detail-oriented
ability to work in a fast-paced environment
Ability to perform duties with minimal direction
Bilingual in English and Spanish - Proficient in both written and spoken English, is required
Minimum 5 years of instructional design experience with at least 2 years’ experience in a corporate environment
Bachelor’s degree in Instructional Design, Communication, or related field is preferred, master’s degree is a plus

What we offer:

Diverse and inclusive work environment
Opportunities for career growth
Equal opportunity employer policy

Additional Information:

Job Posted:
August 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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E-learning Developer