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E-commerce Strategist

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Aquent

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Location:
United States , Cupertino

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

84.64 - 94.04 USD / Hour
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Job Description:

Our client’s Digital Experience team is seeking a skilled Experience Strategy & Delivery professional to support key initiatives for online shopping experiences. This is a high-impact opportunity to influence how millions of customers discover, learn, and purchase products and accessories. You will be joining a team of strategists responsible for understanding customer needs through research, insights and analysis, advocating for experiences that will bring delight and partnering cross-functionally to plan and launch those experiences. You are a self-starter with expertise in e-commerce, digital experience, or product strategy. You are skilled in user research, and data-driven decision making. You thrive in ambiguous environments, excel at synthesizing complex information into compelling narratives, and have a proven track record of influencing cross-functional teams through strategic thinking and exceptional communication.

Job Responsibility:

  • Plan, design, and execute insight initiatives to understand customer needs, pain points, and opportunities across Online experiences
  • Analyze shopper behavior, competitive landscapes, and internal performance data to identify actionable recommendations and business opportunities
  • Audit and evaluate content types, customer journeys, and digital experience approaches
  • synthesize findings into frameworks and recommendations
  • Create detailed, compelling strategic briefs that clearly outline business priorities, opportunities, and performance insights for cross-functional partners
  • Distill highly complex issues and ambiguous requirements into clean, focused, understandable recommendations
  • Develop comprehensive analysis and reporting cadences to track performance metrics, trends, and business impact across shopping experiences
  • Bring intellectual curiosity and a genuine desire to deeply understand the shopping ecosystem, customer behaviors, and market dynamics
  • Partner effectively with Product, Marketing, Merchandising, Creative, Engineering, and Senior Leadership to make recommendations, validate assumptions, gather feedback, and drive alignment
  • Drive launch execution and post-launch performance monitoring to ensure shopping experience improvements deliver expected business outcomes and customer satisfaction

Requirements:

  • 7+ years of professional experience in e-commerce, digital experience, product strategy, or a related field
  • Expertise in B2C e-commerce and/or digital strategy including familiarity with customer journey mapping and customer behavior analysis
  • Experience planning, executing, and synthesizing qualitative and quantitative research into actionable recommendations
  • Ability to author clear, compelling briefs and present complex findings to senior leadership with exceptional storytelling (Keynote/PowerPoint proficiency required)
  • Hands-on experience with data analysis and related tools: Excel, Adobe Analytics, Tableau, Google Analytics, or similar
  • Ability to work independently with minimal supervision, proactively problem-solve amidst ambiguity, and manage multiple work streams simultaneously
  • Proven ability to influence and align teams across functions and levels
  • experience leading through influence without direct authority
  • Experience with project or program management and partnering cross functionally to execute from strategic inception to launch and maintenance
What we offer:
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
  • 401k w/ match

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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