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E-Commerce Specialist

United States, Avondale · Job Posted April 23, 2026
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Job Description

We are looking for an E-Commerce Specialist to play a pivotal role in supporting our growing operations in Avondale, Pennsylvania. In this hands-on position, you will contribute to the efficient management of e-commerce marketplaces, logistics, systems, and customer service, all while driving process improvements and organizational success. This is an excellent opportunity for someone eager to learn, take initiative, and grow within a dynamic environment.

Job Responsibility

  • Manage Amazon Seller Central tasks, including product listings, SKU updates, and resolving any account-related issues
  • Monitor account health and address support cases or tickets promptly
  • Maintain accurate product data, inventory records, and backend organization to ensure operational efficiency
  • Coordinate shipping workflows and assist with fulfillment operations to meet customer demands
  • Process and manage customer returns with accuracy and a high standard of service
  • Track inventory and organize physical product storage to streamline logistics
  • Set up new employees with laptops, accounts, and other basic technical requirements
  • Troubleshoot common technical issues and liaise with external IT resources for resolutions
  • Deliver timely and attentive customer support to ensure a positive experience
  • Assist leadership with operational tasks, tracking projects, and identifying opportunities to enhance workflows and processes

Requirements

  • Proven experience with e-commerce platforms such as Amazon Marketplace and eBay
  • Familiarity with content management systems (CMS) for maintaining product data
  • Strong organizational skills with the ability to manage inventory and logistics
  • Basic technical troubleshooting abilities and an understanding of IT support processes
  • Excellent communication skills for providing effective customer service
  • Ability to work collaboratively with cross-functional teams and leadership
  • Problem-solving mindset with a proactive approach to identifying and addressing inefficiencies

Nice to have

Previous experience in logistics, customer service, or e-commerce operations is a plus

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training

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