E-Commerce Specialist, Robert Half

Robert Half

Location:
United States, Inglewood

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled and experienced E-Commerce Specialist for a sports organization to lead the operations and strategy of our online retail platform. This contract position is based in Inglewood, California, and offers an exciting opportunity to shape the future of our e-commerce presence. The successful candidate will be responsible for driving online sales, enhancing customer experiences, and ensuring the seamless execution of digital retail initiatives.

Job Responsibility:

Manage all aspects of the e-commerce platform, including strategy, daily operations, and digital retail initiatives
Develop and execute strategies to improve website traffic, engagement, conversion rates, and profit margins
Oversee the implementation of e-commerce development projects, ensuring timely and effective execution of website changes
Collaborate with marketing teams to align online campaigns with brand standards and capitalize on digital marketing opportunities
Evaluate and optimize warehouse operations to improve performance, reduce costs, and enhance customer satisfaction
Monitor and analyze key performance metrics to ensure excellent customer experiences and identify growth opportunities
Manage external vendors and resources to support business objectives and meet e-commerce goals
Oversee the e-commerce budget, tracking expenditures and measuring the effectiveness of spending
Research and assess emerging digital technologies and trends to enhance the platform's capabilities
Provide support for customer service inquiries as needed, ensuring timely and satisfactory resolutions

Requirements:

5-7 years of experience in e-commerce and online marketing platforms, demonstrating attention to detail
Expertise in Shopify, including working with its most recent version and features
Familiarity with tools such as Gorgias or similar platforms for customer service management
Advanced proficiency in Excel for data analysis and reporting
Strong ability to build and execute e-commerce strategies from the ground up
Exceptional teamwork and cross-functional collaboration skills
Proven ability to use data-driven insights to inform decisions and drive operational excellence

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
April 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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E-Commerce Specialist