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We are looking for an E-Commerce Specialist to help strengthen and scale a growing online business in Metairie, Louisiana. This role is ideal for someone who combines strong catalog management skills with a customer-focused mindset and a sharp eye for digital performance. You will work across merchandising, operations, marketing, and support to improve the online shopping experience and keep product information accurate, organized, and effective.
Job Responsibility
Maintain and refine online product listings, ensuring SKU data, descriptions, images, and pricing remain accurate and up to date across digital channels
Partner with cross-functional teams to launch new products, coordinate inventory-related updates, and support day-to-day catalog operations
Respond to customer-facing eCommerce issues and help improve the overall shopping journey through timely problem solving and clear communication
Contribute to the migration of the eCommerce platform from Magento to Shopify, including content, catalog, and operational support
Track site performance metrics such as traffic, conversion, and engagement to identify opportunities for optimization
Support digital campaigns, promotions, and merchandising initiatives by preparing product content and aligning site presentation with business goals
Analyze key performance indicators and provide practical recommendations to improve conversion rates, product visibility, and customer experience
Collaborate with product, marketing, web, support, and operations teams to keep online initiatives moving efficiently and accurately
Requirements
At least 2 years of hands-on experience in eCommerce, preferably in a growing or mid-sized business environment
Working knowledge of Shopify and Magento, with the ability to support platform updates and day-to-day administration
Strong attention to detail with experience managing product catalogs, SKU structures, and content within a CMS or eCommerce platform
Analytical skills with the ability to interpret performance data and translate findings into actionable improvements
Familiarity with tools such as Google Analytics, NetSuite, HubSpot, and online marketplace platforms including Amazon
Ability to balance multiple priorities, stay organized, and deliver accurate work in a fast-paced setting
Effective communication skills and a collaborative approach when working with cross-functional teams
What we offer
medical, vision, dental, and life and disability insurance