E-commerce Product Owner Job at Vodafone (Athens)

Job Description

Being part of a cross-functional team, Ecommerce Product Owner’s mission is to drive the strategy and lead the execution of our digital ecommerce plans to maximize sales and customer experience. Ecommerce Product Owner defines, prioritizes and delivers all necessary commercial roadmap that drives sales and revenue, enhances customers satisfaction and aligns with our overall business goals. This role requires a strong understanding of e-commerce best practices, sales mindset, customer behavior understanding and the ability to translate business needs into actionable product requirements.

Job Responsibility

Lead e-commerce sales for Vodafone Greece, for both tangible and intangible goods and oversee the day-to-day operations of the e-commerce, ensuring an engaging and seamless shopping experience
Develop and maintain a clear product vision and long-term strategies for our ecommerce and be responsible for the roadmap and plans for our e-commerce
Coordinate with Tribe and Product Leads the strategy, roadmap and development of features based on market needs, competition and business directions
Prioritize value for ecommerce team and be responsible for the creation of product backlog increments (Themes, Epics, user stories) that are actionable by development teams. Also, decide the digital sales campaign as and cooperate with the subject matter experts to identify the best message, the best channel and the best approach that will maximize sales
Collaborate with cross-functional team (product, brand, UI/UX, engineering, media, digital experience specialists) to turn plans into actionable working items and be responsible for all business requirements for any new ecommerce feature that needs to be developed
Monitor key metrics (conversion rate, average order value, bounce rate, funnels etc.), productivity and identify opportunities for improvement and create actions based on it
Utilize data and customer insights to prioritize features and bug fixes based on impact and feasibility

Requirements

3+ years of experience as E-commerce Product Owner/Lead
Experience on digital sales and campaigning
Experience in building eCommerce product roadmap and executing feature implementations
Experience and knowledge of the Telco industry strongly preferred
Have strong business acumen in terms of sales and ecommerce
Strong stakeholder management skills
Experience working with internal and external business partners, driving and completing concurrent projects on time and within budget
Strong leadership skills to bring different people or groups together to solve business challenges
Strong oral and written communication skills, with experience presenting to key stakeholders
Strong understanding of UI/UX, digital marketing, and SEO
Experience working with agile methodologies/in agile teams strongly preferred
Experience in developing a digital product from insight to launch and aftermarket support strongly preferred
Understanding of fundamentals of software development processes and procedures, as well as supporting systems and architecture
Proficiency in planning, organizing and prioritizing tasks as well as tracing progress, managing resources and working with internal and external partners effectively to meet project deadlines

Nice to have

Experience and knowledge of the Telco industry strongly preferred
Experience working with agile methodologies/in agile teams strongly preferred
Experience in developing a digital product from insight to launch and aftermarket support strongly preferred

What we offer

Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone Day: one day each quarter dedicated to your personal development
Extra days off: Vodafone Day, Family Day, Volunteering Day
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
Special employee offers and discounts

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E-commerce Product Owner

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