E-commerce Product Manager - Mobile App

• Own the product vision and roadmap for Knitwell’s iOS and Android apps, aligning with business objectives and customer needs
• Collaborate with Director of App to define priorities and align with the Knitwell app roadmap
• Partner with key business stakeholders (Brand, Merchandising, Planning, IT) to elicit and develop feature requirements that align with roadmap and deliver incremental business value
• Develop feature requirements (epics, user stories and acceptance criteria) in an agile environment with focus on iterative MVP releases, future learning and ability to pivot
• Manage the full agile delivery cycle of new feature requirements: app design, feasibility, sizing, solutioning, implementation, QA, UAT, release and measurement
• Manage app design for assigned features, leading a designer from hypothesis through design reviews and selection with ability to communicate and align stakeholders
• Establish and conduct continual discovery cycles for the product to maximize customer insights, competitor activity, feature requirements, vendors and technologies, feature performance and industry trends
• Provide input to Director on future roadmap opportunities

• Min 5 years of experience in ecommerce product management
• Native app experience a plus
• Bachelor’s degree required in a related field
• 8+ years of professional experience in branded retail, ecommerce or consulting environment
• Strong quantitative, analytical, and problem-solving skills
• Experience using Adobe Analytics (or equivalent) to develop hypotheses, define KPIS and drive outcomes
• Experience using tools like Monday.com and Adobe Target (or equivalent) to plan, prioritize and execute both test and personalization at scale
• Experience using JIRA and demonstrated success using Agile methods
• Excellent communication and project management skills – ability to communicate with internal and external clients to gain understanding of needs with ability to translate those effectively into software requirements
• An entrepreneurial spirit with the ability to work independently and a collaborative environment

Native app experience a plus

• Merchandise discount at select KnitWell Group brands
• Support for individual development plus opportunities for career mobility
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities
• Medical, dental, vision insurance & 401(K)
• Employee Assistance Program (EAP)
• Paid time off & holidays