E-Commerce Platform Support Operations Specialist Job at Randstad (Warszawa)

IT Specialist - Driving Technology and E-commerce Success

We are seeking a highly motivated and skilled IT Specialist to manage and enhanc...

Location

United States , Beaufort, SC

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
Demonstrated experience in IT support, with a strong focus on e-commerce platforms and related tools
Familiarity with web development technologies (HTML, CSS, JavaScript) is a plus
Solid understanding of operating systems and enterprise applications
Relevant certifications (CompTIA A+, Network+, Security+) are preferred

Job Responsibility

System Administration: Install, configure, and maintain hardware, software, networks, and systems
Network Management: Design, implement, and monitor LANs, WANs, and wireless networks
Technical Support: Provide Tier 1 and 2 support to staff, resolving hardware, software, and connectivity issues
Security and Compliance: Implement and monitor cybersecurity practices to protect organizational data
Project Management: Lead IT projects, including system upgrades, migrations, and new technology deployments
E-commerce Platform Management: Ensure the reliability and functionality of our e-commerce platforms, maintaining uptime and optimizing performance

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

E-commerce Specialist

We are seeking a motivated professional to support product sourcing and data man...

Location

Philippines , Taguig; Cavite

Salary:

Not provided

Appen

Expiration Date

Until further notice

Requirements

Professional Experience: E-commerce & AI/Annotation Projects
Proven track record of delivering results in a fast-paced business environment
Demonstrated success in managing brand development, or e-commerce platforms
Policy Compliance: Adhere to the company’s Off/Leave policy
Work Hours: Commit to align with project or client schedules arrangements
Work Location: Willing to work either at the client’s office (BGC), Taguig or at the company’s Cavite-based locations

Job Responsibility

Data Configuration & Maintenance: Manage daily configuration and upkeep of CPV underlying data, including category trees and attributes
Business & Brand Management: Leverage prior experience in managing brands to support strategic growth and operational excellence
Industry Expertise: Apply knowledge from one or more of the following industries: FMCG, electronic, fashion, home decor, outdoor automotive
Product Sourcing: Compare products across various channels, negotiate pricing with suppliers, and identify cost-effective sourcing opportunities
Ensure compliance with company guidelines
Exhibit a grounded attitude, strong leadership and organizational skills, flexibility in planning, and a collaborative team spirit

Snr Specialist, eCOM Outbound and Return

To overseeing and managing the day-to-day operations of the e-commerce business,...

Location

Thailand , Bangkok

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, E-Commerce, Supply Chain Management, or a related field. Master’s degree is a plus
5+ years of experience in e-commerce operations, preferably within the fashion retail industry/FMCG or third parties logistics service providers industry
Languages Proficiency in Thai and English (both spoken and written) at Business Level
Experience in a project management with a focus on ECOM operational excellence
Tech-Savvy, familiarity with e-commerce platforms (e.g., Shopee, Lazada, TikTok), inventory/warehouse/ transport management systems (SAP, WMS, TMS, Integrators such as Cresco/Interpret), and business intelligence tools (e.g., Power BI, Excel, SQL, KIBANA)
Manage Relationship and Diversity

Job Responsibility

Oversee day-to-day operations related to the e-commerce business, including order fulfillment, returns management, and ad-hoc support
Monitor the KPI performance of all online orders, both internal and platforms related
Ensure the e-commerce platform’s technical functionality aligns with operational processes
Collaborate with commercial, warehouse, and supply chain teams to ensure smooth operation
Work closely with marketing, merchandising, and IT teams to support campaign execution, promotional activities, and product launches
Lead operational meetings, review KPIs, and provide insights on ways to optimize processes and resolve operational bottlenecks
Share knowledge, train or mentor colleagues and 3PL to maintain high operational standards
Maintain strong relationships with 3PL and partners involved in the supply chain
Develop and maintain key performance indicators (KPIs) to measure the efficiency of operations
Analyze operational data to identify trends, potential risks, and opportunities for improvement

Fulltime

E-Commerce Specialist

We are looking for an E-Commerce Specialist to support and grow online retail pe...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience working in e-commerce, online retail, or digital merchandising roles
Hands-on knowledge of content management systems used to update websites or e-commerce platforms
Familiarity with Amazon Marketplace, Amazon Retail, eBay, or similar third-party selling channels
Understanding of website content management, online product presentation, and visual merchandising principles
Ability to support website optimization initiatives that improve usability and sales performance
Working knowledge of HTML for basic page or content adjustments
Strong attention to detail with the ability to manage multiple product or content updates accurately

Job Responsibility

Manage online product listings across company websites and third-party marketplaces such as Amazon and eBay, ensuring accurate and compelling content
Maintain and update website and marketplace content through a content management system, keeping product information current, organized, and consistent
Monitor digital storefront performance and recommend improvements that enhance product visibility, conversion, and overall customer experience
Apply visual merchandising best practices to organize products and promotions in a way that supports online sales objectives
Partner with internal teams to coordinate content changes, promotional updates, and ongoing enhancements to e-commerce operations
Support website optimization efforts by reviewing content quality, usability, and presentation across online channels
Use basic HTML knowledge to assist with content formatting, page updates, and minor edits within e-commerce platforms
Help maintain efficient e-commerce workflows, including updates related to marketplace processes or platform changes when needed

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

E-Commerce Specialist

We are looking for an E-Commerce Specialist to support and grow online retail pe...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience working in e-commerce, online retail, or digital merchandising roles
Hands-on knowledge of content management systems used to update websites or e-commerce platforms
Familiarity with Amazon Marketplace, Amazon Retail, eBay, or similar third-party selling channels
Understanding of website content management, online product presentation, and visual merchandising principles
Ability to support website optimization initiatives that improve usability and sales performance
Working knowledge of HTML for basic page or content adjustments
Strong attention to detail with the ability to manage multiple product or content updates accurately

Job Responsibility

Manage online product listings across company websites and third-party marketplaces such as Amazon and eBay, ensuring accurate and compelling content
Maintain and update website and marketplace content through a content management system, keeping product information current, organized, and consistent
Monitor digital storefront performance and recommend improvements that enhance product visibility, conversion, and overall customer experience
Apply visual merchandising best practices to organize products and promotions in a way that supports online sales objectives
Partner with internal teams to coordinate content changes, promotional updates, and ongoing enhancements to e-commerce operations
Support website optimization efforts by reviewing content quality, usability, and presentation across online channels
Use basic HTML knowledge to assist with content formatting, page updates, and minor edits within e-commerce platforms
Help maintain efficient e-commerce workflows, including updates related to marketplace processes or platform changes when needed

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

E-commerce Operations Specialist EU

Diesel has long been a leading pioneer in denim and casual fashion, known for mo...

Location

Italy , Breganze

Salary:

Not provided

OTB

Expiration Date

Until further notice

Requirements

Degree in business, operations management, logistics, or a related field
Previous experience in operations and logistics, customer service and preferably in an e-commerce or retail environment
Strong attention to detail and organizational skills to efficiently manage multiple tasks and orders
Proficiency in using e-commerce platforms and order management systems (Salesforce knowledge will be considered a plus)
Excellent communication and problem-solving abilities, with a customer-centric mindset
Familiarity with inventory management and logistics coordination is a plus
Fluent in English (both written and spoken)

Job Responsibility

Process customer orders accurately and efficiently, ensuring on-time shipment and delivery
Coordinate with the logistics team to manage shipping and delivery
Monitor order tracking and resolve shipping, delivery, or returns issues
Collaborate with the customer service team to address customer inquiries and resolve order-related issues in a timely manner
Assist in maintaining accurate product data, pricing, and availability on the website and other sales channels
Support the implementation of operational processes and workflows to improve efficiency and productivity
Collaborate with the technology team to identify and resolve operational issues related to e-commerce systems and tools
Generate operational reports and analyze data to provide insights for process improvement
Use monitoring platforms to analyze price trends of products available on different platforms
Verify prices and competition by browsing online platforms in different countries

Fulltime

Order Management Manager

As the Order Management Manager, you'll own the real-time performance of Babylis...

Location

United States

Salary:

120350.00 - 144420.00 USD / Year

Babylist

Expiration Date

Until further notice

Requirements

5+ years in order management, fulfillment operations, or supply chain in e-commerce, retail, or logistics environments with experience managing order flow across multiple fulfillment channels (in-house, 3PL, dropship)
2+ years managing exempt-level individual contributors in operational roles, including coaching through performance challenges, setting clear expectations, and developing team capabilities
Experienced working daily in order management systems (OMS) and warehouse management systems (WMS), including troubleshooting order exceptions, managing backlog queues, and understanding system integrations between platforms
Data-driven operator comfortable building and tracking KPIs including backlog aging, order processing time, fulfillment error rates, delivery SLA performance, and customer-facing metrics like reshipment rates
Skilled at managing multi-node fulfillment models where orders route to different facilities or partners based on inventory location, shipping speed, or cost optimization
Strong cross-functional collaborator who partners effectively with Customer Service to resolve order issues, with Supply Chain to optimize inventory allocation, and with 3PL/vendor partners to drive performance improvements
Experienced building and maintaining SOPs that scale—you've created documentation and workflows that new team members can follow and that hold up during high-volume periods
Comfortable operating in ambiguity where you build processes from scratch, make decisions with incomplete information, and iterate based on what's working
Calm under pressure during peak periods, system outages, or vendor performance issues—you can triage quickly, communicate clearly, and keep your team focused on solutions
Proactive problem solver who spots patterns in order exceptions, identifies root causes, and drives fixes rather than just managing symptoms

Job Responsibility

Lead and develop a team of operations specialists responsible for monitoring real-time order performance across Babylist's fulfillment network (internal FC, 3PLs, dropship vendors)
Own operational KPIs including backlog aging, order processing speed, fulfillment error rates, delivery SLA performance, and reshipment root cause metrics
Monitor order backlogs daily across all fulfillment nodes, identify bottlenecks in real-time, and escalate proactively to internal teams and external partners to drive resolution
Partner closely with Customer Service to analyze order issue patterns, identify systemic problems, and implement process or system fixes that prevent recurring issues
Build and maintain scalable SOPs for order exception handling, backlog management, vendor performance tracking, and escalation protocols that support current volume and future growth
Expand operational scope to include returns processing workflows, post-fulfillment order monitoring, and reshipment analysis to reduce customer friction and operational cost
Work cross-functionally with Supply Chain Strategy and Fulfillment teams to optimize order routing logic, improve inventory allocation, and enhance system integrations between OMS, WMS, and vendor platforms
Manage relationships with 3PL and dropship partners, conducting regular performance reviews, setting clear SLA expectations, and driving continuous improvement in service delivery
Develop your team through clear coaching, performance feedback, and growth opportunities—building capability in data analysis, problem-solving, and operational ownership
Champion We Love Our Users in every operational decision, ensuring that speed, accuracy, and care are balanced in how orders are processed and delivered

What we offer

Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Competitive salary with equity and bonus opportunities

Fulltime