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We are seeking a talented and entrepreneurial E-Commerce & Paid Media Manager to transform our digital performance. This role offers genuine autonomy and the opportunity to take full ownership of our website development and management. You'll work collaboratively with our digital agency partners to optimise user experience and drive commercial growth, using data insights and creative flair to continuously enhance landing pages and customer journeys. Key responsibilities include managing our Digital Marketing Agency relationships to achieve common goals and maximise paid media performance. You'll deliver improvements in both traffic quality and volume through integrated paid and organic activities, implementing structured test & learn programmes to increase online conversions. The successful candidate will demonstrate strong expertise in website management including tracking, analytics and UX development, with proven experience building best-in-class customer journeys. You'll also progress our SEO strategy alongside agency partners, ensuring timely delivery of key developments that drive incremental customer value. This position suits someone who thrives in a data-driven environment and can balance strategic thinking with hands-on execution to deliver measurable business impact.
Job Responsibility:
Paid Media: Take responsibility for our paid media activities working in partnership with our Digital Agency to create highly responsive paid media campaigns utilising PPC, Pmax, Paid Social and more
E-Commerce: Ensure that the website is fully merchandising all available holidays to best ability. Ensure that all marketing campaigns are properly promoted on the website and that any offer sections are easy to access and contain all available holidays. Deliver a programme of improvements to merchandising which encourages First Time Buyers and Repeat Guests to purchase increased numbers of holidays
UX Management: Take responsibility for improving the UX of the website through a programme of test & learn activities. Work closely with our Digital Agency to develop data-led testing programmes designed to improve user journeys and increase site conversion
SEO: You will take responsibility for improving volume and quality of our organically generated website traffic and ensuring landing page optimisation and high quality conversion metrics
Tracking & Reporting: You will use your knowledge to improve our online tracking and reporting using tools such as GA4 & Matomo. You will suggest and implement tracking methodologies which allow us to gain full user-insight as well as use that insight for action
Implement trading actions: You will implement trading actions from across the business designed to align with business-wide needs which help achieve sales goals
Collaborate with cross-functional teams: Liaise with the Product, Sales, and Marketing teams to align brand vision with business goals and support overall marketing objectives
Management and supervisory: You will have management responsibility for one Digital Marketing Executive whom you will assist to improve knowledge and skills as well as develop their thinking. You will be a member of the Marketing Leadership Team and collaborate across this closely knit group to share knowledge and insight
Requirements:
Demonstrable experience working in a similar role
Strong analytical skills and full working knowledge of Google Tag Manager, GA4 and any other reporting tools
Experience of working on website CMS tools
Experienced in working with Web development agencies
Experienced and knowledgeable of modern-day SEO thinking
Strong communication, listening and influencing skills, with good problem-solving skills
Strong time management skills, with the ability to handle multiple projects and meet tight deadlines
Collaborative work ethic that builds strong working relationships
Nice to have:
A passion for the great outdoors and the tangible benefits it brings would be advantageous
What we offer:
33 Days Holiday pro rata inclusive of bank holidays
Pension Contributions
Volunteer Day
Group Life Assurance
Cinema Discounts
Online Shopping Discounts
Cycle to work Scheme
Discounted Gym Membership
Virtual GP
Health & Wellbeing Support 24/7 Helplines with access to trained counsellors
Exclusive discounts on our holidays for you, your friends and family
Annual familiarization visit at any of our country houses for you and your family