E-commerce operations Job at Innovative Hub (Ho Chi Minh City)

E-Commerce Operations Specialist

This role is primarily to oversee and monitor the movement of parcels from the m...

Location

United States , New York

Salary:

60000.00 - 65000.00 USD / Year

Global-e

Expiration Date

Until further notice

Requirements

Bachelor’s Degree preferred
0-2 years’ experience
Strong business and financial acumen
Strong analytical skills
Ability to work effectively as part of a team and independently
Ability to effectively solve problems
Creative and able to adapt quickly to change
Strong written and verbal communication skills
Strong organization and time management
Proven abilities to manage multiple accounts at a time

Job Responsibility

Oversee and monitor the movement of parcels from the merchant through the hub and successfully to the carrier
Actively visit and work within a 3PL environment
Visit merchants to train in the process to their operatives for merchant hub, hybrid and Global-e hub solutions
Liaise with the Tech Team to solve issues
Answer CS queries through Zendesk
Work on all carrier exception reporting

E-commerce Operations Specialist EU

Diesel has long been a leading pioneer in denim and casual fashion, known for mo...

Location

Italy , Breganze

Salary:

Not provided

OTB

Expiration Date

Until further notice

Requirements

Degree in business, operations management, logistics, or a related field
Previous experience in operations and logistics, customer service and preferably in an e-commerce or retail environment
Strong attention to detail and organizational skills to efficiently manage multiple tasks and orders
Proficiency in using e-commerce platforms and order management systems (Salesforce knowledge will be considered a plus)
Excellent communication and problem-solving abilities, with a customer-centric mindset
Familiarity with inventory management and logistics coordination is a plus
Fluent in English (both written and spoken)

Job Responsibility

Process customer orders accurately and efficiently, ensuring on-time shipment and delivery
Coordinate with the logistics team to manage shipping and delivery
Monitor order tracking and resolve shipping, delivery, or returns issues
Collaborate with the customer service team to address customer inquiries and resolve order-related issues in a timely manner
Assist in maintaining accurate product data, pricing, and availability on the website and other sales channels
Support the implementation of operational processes and workflows to improve efficiency and productivity
Collaborate with the technology team to identify and resolve operational issues related to e-commerce systems and tools
Generate operational reports and analyze data to provide insights for process improvement
Use monitoring platforms to analyze price trends of products available on different platforms
Verify prices and competition by browsing online platforms in different countries

Fulltime

Junior Manager Marketing Operations Global E-Commerce

As Jr. Manager Marketing Operations Global eCom, you are the connective tissue o...

Location

Germany , Herzogenaurach

Salary:

Not provided

Puma Group

Expiration Date

Until further notice

Requirements

Exceptionally organized with a natural systems-thinking mindset
Academically strong: a degree from a leading university in Business, Management, Operations, Marketing, or a related discipline
1+ years of experience in a project management, operations, or coordination role, ideally within eCommerce, digital marketing, or a fast-paced global organization
Proficiency with project management tools (e.g. Asana, Notion, Monday.com, Jira, or equivalent)
Confident working with data and analytical systems: able to build reporting dashboards, track KPIs, and translate numbers into clear summaries for leadership
High emotional intelligence: you manage upward and sideways with ease, build trust quickly, and communicate clearly in both written and verbal form
Commercially curious: you understand the 'why' behind each team's work and use that context to prioritize and problem-solve
Proactive: you anticipate what's coming and prepare the team before issues arise
Fluent in English
additional European languages are a plus

Job Responsibility

Act as the right hand to the Global CS Manager, supporting the operational management of the vendor partnership and internal CS workflows
Track CS performance metrics and consolidate into regular reporting for leadership
Help coordinate operational reviews, QA processes, and process documentation to ensure consistent service quality across markets
Support onboarding and briefing of CS agents on new product launches, campaign periods, and policy changes
Manage the operational calendar for CS: peak trading readiness, staffing plans, and communication schedules
Project management across the Digital Marketing Team
Maintain the ASANA master project dashboards giving the team real-time visibility into all active initiatives
Run weekly team syncs: prepare agendas, capture actions, and follow up on open items
Document processes and build SOPs where repeatable workflows can be standardised.

Junior Manager Digital Marketing Operations Global E-Commerce

As Jr. Manager Marketing Operations Global eCom, you are the connective tissue o...

Location

Netherlands , Utrecht

Salary:

Not provided

Puma Group

Expiration Date

Until further notice

Requirements

Exceptionally organised with a natural systems-thinking mindset
Academically strong: a degree from a leading university in Business, Management, Operations, Marketing, or a related discipline
1+ years of experience in a project management, operations, or coordination role, ideally within eCommerce, digital marketing, or a fast-paced global organisation
Proficiency with project management tools (e.g. Asana, Notion, Monday.com, Jira, or equivalent)
Confident working with data and analytical systems: able to build reporting dashboards, track KPIs, and translate numbers into clear summaries for leadership
High emotional intelligence: you manage upward and sideways with ease, build trust quickly, and communicate clearly in both written and verbal form
Commercially curious: you understand the 'why' behind each team's work and use that context to prioritise and problem-solve
Proactive: you anticipate what's coming and prepare the team before issues arise
Fluent in English
Comfortable working across multiple time zones and cultures in a matrixed, global organisation

Job Responsibility

Act as the right hand to the Global CS Manager, supporting the operational management of the vendor partnership and internal CS workflows
Track CS performance metrics and consolidate into regular reporting for leadership
Help coordinate operational reviews, QA processes, and process documentation to ensure consistent service quality across markets
Support onboarding and briefing of CS agents on new product launches, campaign periods, and policy changes
Manage the operational calendar for CS: peak trading readiness, staffing plans, and communication schedules
Project management across the Digital Marketing Team
Leveraging your visibility across the full team, you will support project management for cross-functional initiatives. Based on the team's current workstreams, you will work across projects in MarTech, SEO, CRM, Paid media & affiliate marketing
Maintain the ASANA master project dashboards giving the team real-time visibility into all active initiatives
Run weekly team syncs: prepare agendas, capture actions, and follow up on open items
Document processes and build SOPs where repeatable workflows can be standardised

E-Commerce Platform Support Operations Specialist

We are looking for a front-line troubleshooter to keep Client's e-commerce ecosy...

Location

Poland , Warszawa

Salary:

80.00 - 93.00 PLN / Hour

Randstad

Expiration Date

July 31, 2026

Requirements

Proven track record in technical support or e-commerce operations, with a deep understanding of end-to-end order lifecycles (experience with SAP Hybris is highly preferred)
Skilled in methodical troubleshooting and log analysis to identify and resolve root causes
Practical knowledge of payment gateway integrations, transaction flows, and complex refund/order management scenarios
Adept at using industry-standard tools like Jira for issue tracking and Confluence for documentation
familiarity with Sprinklr is an asset
Ability to act as a translator between technical teams and business stakeholders, ensuring clarity and alignment
Highly detail-oriented with a focus on problem-solving and data-driven decision-making
Advanced proficiency in Microsoft Office, specifically Excel, for data analysis and reporting

Job Responsibility

Serve as the primary responder for platform issues reported via Jira, ensuring rapid assessment and routing
Diagnose and resolve complex bugs within the SAP Hybris and AEM ecosystem, managing integrations with third-party providers
Proactively track order lifecycles and payment flows to catch and fix stuck transactions or system bottlenecks
Facilitate critical commerce tasks, including payment reversals, order cancellations, and data privacy compliance
Coordinate with logistics, payment gateways, and Customer Care to bridge the gap between technical issues and customer satisfaction
Participate in Root Cause Analysis (RCA) to eliminate recurring glitches and bolster platform uptime
Standardize support workflows by authoring technical runbooks and internal documentation
Translate technical trends into actionable insights for stakeholders to refine the end-to-end customer journey

What we offer

Medical healthcare
Working remotely
Complete equipment (laptop, telephone)

Fulltime

E-Commerce Specialist

We are looking for an E-Commerce Specialist to help strengthen and scale a growi...

Location

United States , Metairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of hands-on experience in eCommerce, preferably in a growing or mid-sized business environment
Working knowledge of Shopify and Magento, with the ability to support platform updates and day-to-day administration
Strong attention to detail with experience managing product catalogs, SKU structures, and content within a CMS or eCommerce platform
Analytical skills with the ability to interpret performance data and translate findings into actionable improvements
Familiarity with tools such as Google Analytics, NetSuite, HubSpot, and online marketplace platforms including Amazon
Ability to balance multiple priorities, stay organized, and deliver accurate work in a fast-paced setting
Effective communication skills and a collaborative approach when working with cross-functional teams

Job Responsibility

Maintain and refine online product listings, ensuring SKU data, descriptions, images, and pricing remain accurate and up to date across digital channels
Partner with cross-functional teams to launch new products, coordinate inventory-related updates, and support day-to-day catalog operations
Respond to customer-facing eCommerce issues and help improve the overall shopping journey through timely problem solving and clear communication
Contribute to the migration of the eCommerce platform from Magento to Shopify, including content, catalog, and operational support
Track site performance metrics such as traffic, conversion, and engagement to identify opportunities for optimization
Support digital campaigns, promotions, and merchandising initiatives by preparing product content and aligning site presentation with business goals
Analyze key performance indicators and provide practical recommendations to improve conversion rates, product visibility, and customer experience
Collaborate with product, marketing, web, support, and operations teams to keep online initiatives moving efficiently and accurately

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

E-Commerce Manager

Location

United States , Lake Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience managing e-commerce operations with hands-on responsibility for online storefront performance and order fulfillment
Working knowledge of platforms and tools such as Magento, Shopify, or similar e-commerce applications
Ability to manage digital product catalogs, including pricing updates, item descriptions, and inventory accuracy
Familiarity with shipping workflows, logistics coordination, and multi-step order processing
Comfort analyzing online sales activity and using performance insights to improve merchandising or site results
Strong organizational skills with the ability to create efficient processes in a growing business environment
Effective communication skills and the ability to work closely with leadership and cross-functional team members

Job Responsibility

Lead the full online retail function, overseeing website activity, product merchandising, order flow, and customer purchase experience
Launch and refine the e-commerce site to improve usability, conversion rates, and overall sales performance
Maintain accurate product listings by updating pricing, descriptions, images, and inventory availability across the online store
Coordinate order processing from receipt through shipment, ensuring timely packing, dispatch, and delivery tracking for customers nationwide
Establish practical shipping procedures and fulfillment systems that support consistency, accuracy, and future growth
Monitor inventory movement between physical store operations and online sales channels to keep stock levels aligned
Review website performance and sales data to identify trends, adjust product strategy, and support revenue goals
Build and organize backend processes related to inventory control, fulfillment tracking, and scalable e-commerce operations
Collaborate with ownership and staff to align online initiatives with broader business objectives and expansion plans

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

E-Commerce Specialist

Location

Salary:

Not provided

Designity

Expiration Date

Until further notice

Requirements

5+ years of experience building and optimizing e-commerce stores across platforms like Shopify, WooCommerce, and StanStore
Solid understanding of e-commerce workflows and automations across inventory and fulfillment
Knowledge of TikTok Shop backend architecture and multi-channel inventory synchronization
Strong organizational and problem-solving skills
Ability to manage multiple projects in a fast-paced environment
Experience collaborating with marketing and creative teams on e-commerce campaigns

Job Responsibility

Manage e-commerce operations for Designity.Art
Set up and optimize e-commerce stores for clients across platforms like Shopify, WooCommerce, and StanStore
Maintain and organize product catalogs, SKUs, inventory, and store backend systems
Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
Improve and automate order processing, fulfillment, and shipping workflows
Collaborate with internal marketing, SEO, automation, and content teams on e-commerce initiatives and campaigns
Assist with marketplace management for Amazon, Etsy, and eBay
Analyze store performance data to identify trends, generate insights, and recommend optimizations
Use AI tools and emerging technologies to improve e-commerce workflows and operational efficiency
Stay current on e-commerce trends, tools, and platform updates

What we offer

Collaboration with top-tier creatives and ambitious brands
Working remotely in a vibrant virtual office with exceptional talent from around the world
Paid PTO to relax and recharge
Professional growth opportunities and ongoing skill development
A fast-moving, supportive team environment
A full-time job offer with a fixed base salary

Fulltime

Select Country

E-commerce operations

Job Responsibility

Requirements

What we offer

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