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E-Commerce Operation Lead

China, Shanghai · Job Posted February 20, 2026
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Job Description

Through the power of our portfolios, we have an unparalleled opportunity to learn faster, act quicker, and be bolder. Your role, whether leading commercial strategies or supporting development and implementation, can transform the way we launch our products. This transformation ensures that our products reach the hands of patients faster and with greater impact. By leveraging our collective expertise, we can innovate and adapt swiftly, making a significant difference in patient care.

Job Responsibility

  • Develop and lead complex projects, creating and managing plans to achieve objectives, and oversee project implementation
  • Operate independently in ambiguous situations, using knowledge and experience to achieve desired results, often through self-initiated assignments
  • Manage the execution of various commercial operational services for identified markets, working with region leads to define and update scope and service areas
  • Establish and improve service delivery models, manage business demand for services, and prioritize resources, budget, and investments allocation
  • Enable compliant processes for commercial operations in assigned markets, developing innovative ideas and leading projects across various business units
  • Utilize analytical and financial expertise to manage commercial modeling, evaluate financial opportunities, and recommend process improvements
  • Collaborate with colleagues to coordinate key Information Management business reviews and predict/manage global supply risks with Pfizer Global Supply Manufacturing, Finance, and Commercial Regions
  • Work closely with Leadership Team members to coordinate the annual Operating Plan Process, address local training needs, support regional managers and sales directors, and leverage business operations and sales force applications to achieve organizational goals in compliance with regulations

Requirements

  • BA/BS with at least 6 years of experience or MBA/MS with at least 5 years of experience or PhD/JD with at least 1 year of experience or MD/DVM with any years of experience
  • Demonstrated track record of strong cross-functional collaboration and effective utilization of available resources
  • Experience in business analysis
  • Commercial acumen and problem-solving skills
  • Proficient in project management with the ability to keep track of multiple projects
  • Excellent communication and stakeholder management skills

Nice to have

  • Master's degree with relevant pharmaceutical industry experience
  • Strong analytical and financial modeling skills
  • Experience with global supply chain management
  • Ability to anticipate and troubleshoot roadblocks
  • High level of adaptability and problem-solving skills
  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

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