E-Commerce Marketplace Coordinator Jobs

Account Manager Assistant

The person in this position is an extremely accurate, organized, and a detail-or...

Location

Salary:

Not provided

Avenue7Media

Expiration Date

Until further notice

Requirements

At least 2 years of experience in account coordination, project management, or e-commerce support roles (Amazon/Walmart marketplace experience preferred)
Excellent organizational skills with strong attention to detail and accuracy
Strong communication skills with the ability to relay information clearly and timely to both internal teams and supervisors
Proficient in task management tools such as Teamwork, Slack, Gmail, and other collaboration platforms
Ability to work independently and within a team in a fast-paced, constantly evolving environment
Familiarity with tracking account metrics and using data to identify and communicate unusual trends or issues
Skilled at meeting deadlines, managing multiple accounts, and prioritizing tasks effectively
Willingness to attend meetings, prepare agendas, and communicate updates professionally
Commitment to continuous learning, including participation in company-led training and Amazon Seller University (certification preferred)
Ability to accurately track time and document work tasks daily

Job Responsibility

Check Teamwork Spaces frequently for every assigned account and respond to tasks
Work on a client’s Amazon account assigned through Teamwork Tickets
Check assigned Amazon Client’s accounts daily for new unassigned tickets and assign them appropriately
Follow up on new tickets within 48 hours
Escalate tickets according to the A7M Escalation Chart
Review account overview metrics daily and communicate unusual metrics to Supervisor
Prepare client meeting agendas and updates at least one day prior
Review, adjust and maintain accounts regularly
Work with other Avenue7Media teams as needed
Use provided communication programs (GMail, Slack, Teamwork, etc.)

Digital Channels Frontend Operation Leader

As one of the key members of the Digital Channels organization, the Digital Chan...

Location

China , Shanghai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

At least 3-5 years’ experience in as digital channel business leader with proven results in managing EC business, including DTC channels or marketplace channels
Deep understanding on the drivers of digital channel business while can dig into operation details and demonstrate abilities to make sure execution excellence
Experienced in working with Digital channels and planning resources according to business needs
Experienced in e-Marketing including paid media, content, livestream etc
Experienced in marketplace intelligent property project and big campaign management
Experienced in managing e-Commerce vendors and marketplace contact persons
Knowledge of using digital and marketplace data tools such as Shangzhi, Qingbaotong, Jiuqian, etc
Self-reliant and motivated with a proven ability to work as part of a team as well as independently
Good communication skills, verbally and in writing
Fluent in English both written and verbal

Job Responsibility

Be a contributor to IKEA’s digital channel growth, focusing around the business on JD platform and related omni channels
Secure daily operations of digital channel business, including customer management, promotion tactic implementation, consumer journey optimization and financial supporting works
Be part of creating the digital channel strategy and on a daily basis monitor and adjust the e-commerce calendar to achieve the sales target and operational KPI throughout the year
Monitor the consumer journey via efficient collaboration with relevant partners, providing input to continuously improve conversion and return on investment
Provide data-driven insights about our business to optimize strategy and operations
Take part in competitor analysis to track sales, trends, product pattern and promotion schemes of key competitors to improve our sales and customer experience
Work with marketplace contact person. Contribute to the firsthand marketplace activity related information and take quick action to fight for the resources from marketplace
Work with the JD Partner (JDP) and monitor the daily operation quality by optimizing the KPI Regularly coordinate with relevant teams, to ensure the product range, fulfilment, Customer Service, key events and commercial activities
Promote, actively engage and share the responsibility in the delivery of the Ingka sustainability, People & Planet Positive, Strategy to enable the ongoing transformation and growth of the IKEA business
On a daily basis coordinate with relevant-function teams to ensure the product range, fulfilment, customer support, key events and commercial activities are meeting agreed expectations

Fulltime

New

Operations associate

Each resource will act as a seller onboarding & operations associate with focus ...

Location

India , New Delhi

Salary:

Not provided

Randstad

Expiration Date

December 21, 2025

Requirements

1–3 years of experience in e-commerce operations, catalog management, or seller onboarding (marketplace or aggregator)
Strong skills in Google Sheets/Excel, catalog CMS tools
Familiarity with e-commerce product taxonomy and seller operations
Good communication skills (regional language knowledge a plus)

Job Responsibility

Draft product descriptions and attribute mapping as per ONDC schema
Review and validate image quality
flag gaps and assist sellers in corrections
Maintain catalog scoring and readiness tracker
Collect and validate seller details (MSME/FPO certification, product line)
Support sellers in basic pricing strategy and inventory updates
Ensure product visibility and catalog hygiene on Buyer Apps
Monitor order flow from confirmation to delivery
Coordinate with logistics partners for timely pickup and delivery
Track seller cancellations and ensure timely resolution of issues

Account Manager

As an Account Manager, you will support our operation efforts under the guidance...

Location

Colombia , Barranquilla

Salary:

Not provided

SellCord

Expiration Date

Until further notice

Requirements

Strong passion for the work you do
Keen interest and excitement in e-commerce
Ability to multitask and prioritize time and resource management effectively in a fast-paced work environment
Pride in refining communication, both written and verbal, and particularly excel at adapting to brand voices
Demonstrate tact and discretion in preparing, disclosing, and handling client information
Natural relationship builder, able to work well with the internal team and a large variety of clients
Exhibit flexibility to adapt to changing business needs in a startup environment and take a proactive approach
Have a reliable computer and internet connection and can use video conferencing services such as Google Meet
Read and follow instructions with precision, enabling you to excel in a remote work environment

Job Responsibility

Managing the account and be the point of contact for clients, providing regular updates such as: replenishment reports, calls recaps, etc. and resolving issues in a timely manner
Work closely with internal departments, including the copywriting and listing creation teams, to ensure successful product launches by proper task delegation
Coordinate with our advertising manager to optimize campaigns and drive sales for clients while maintaining a client success focus
Monitor and analyze sales data to identify trends and make recommendations for improvements
Provide exceptional customer service to clients and build long-lasting relationships

What we offer

Work hybrid from anywhere
19 days paid time off per year that can be used as needed (Sick Leave, PTO, Holidays, etc)

Fulltime

New

Brand Marketing Manager

You support the planning and execution of marketing campaigns that strengthen ou...

Location

Germany , Berlin

Salary:

Not provided

Adevinta

Expiration Date

Until further notice

Requirements

Around 3 years of experience in marketing, ideally in e-commerce, online marketplaces, or consumer brands
Enjoy working in a dynamic, agile environment and can adapt to changing priorities
Foundational understanding of online and offline marketing and an interest in further developing media planning and brand marketing skills
Initial experience collaborating with creative agencies and an eye for strong visual and verbal communication
Work collaboratively, have a proactive “can-do” approach, and are motivated to grow into broader brand responsibilities
Fluent in German (C1 level) and English

Job Responsibility

Support the development and implementation of marketing and communication strategies that grow Kleinanzeigen categories and strengthen brand consideration
Assist in monitoring, analysing, and reporting on campaign performance and help translate insights into actionable recommendations
Coordinate with creative agencies and partners to support best-in-class creative execution across channels
Collaborate with our media agency on planning and coordination of cross-channel brand media (e.g., TV, dOOH, online video/display, social)
Work closely with other marketing functions to contribute to integrated brand campaigns across content, social media, CRM, PR, and performance
Support the marketplace marketing team with launches and promotions for payment and shipping features to ensure impactful communication

What we offer

An attractive Base Salary
Participation in our Short Term Incentive plan (annual bonus)
Work From Anywhere: Enjoy up to 20 days a year of working from anywhere
A 24/7 Employee Assistance Program for you and your family

Fulltime

Luxury Customer Service Advisor- Fashion

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Fulltime

Luxury Customer Service Advisor

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Parttime

Luxury Customer Service Advisor

Our client is a luxury fashion brand known for timeless design, modern femininit...

Location

United Kingdom , London

Salary:

13.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a luxury retail, fashion, or e-commerce customer service environment
Strong written and verbal communication skills with a professional and empathetic approach
Proficiency in handling multiple digital channels including LiveChat, WhatsApp, Instagram, and marketplace platforms
Exceptional attention to detail and ability to multitask in a fast-paced environment
Strong understanding of order management systems and courier platforms
A proactive, solution-oriented mindset and a passion for delivering best-in-class customer experiences
Familiarity with luxury customer expectations and brand positioning

Job Responsibility

Respond promptly and thoughtfully to all customer care queries via email, WhatsApp, phone, Instagram, and Live Chat
Deliver exceptional service across the product range, ensuring customer satisfaction and brand loyalty
Maintain a tone of voice that is consistent with the brand
Oversee and coordinate internal stock movements between store and dispatch centres to ensure timely order fulfilment
Liaise with warehouses, couriers, and internal teams to mitigate delivery issues and ensure smooth processing of orders
Administer customer returns and ensure all refunds and stock reconciliation processes are completed accurately and efficiently
Ensure orders via third-party marketplaces are processed in line with partner requirements and time lines
Develop a deep understanding of their product offering to provide tailored advice and support
Manage and support bespoke and Made-To-Order requests in collaboration with relevant internal teams
Deliver personalised customer service that drives repeat business and long-term relationships

Fulltime

E-Commerce Marketplace Coordinator

Robert Half

Location:
United States, Inglewood

Category:
Marketing, Digital Marketing, SEO, SEM

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2025

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