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We are currently looking for an E-Commerce & Retail Manager for one of Malaysia's leading importers and distributors of premium international foods. This position will be based in Glenmarie, Shah Alam, and focuses on bridging online digital strategies with offline physical store performance to drive aggressive revenue growth.
Job Responsibility:
Perform sales-related activities to achieve combined online and offline sales objectives, driving towards a RM 3 million annual revenue target
Manage and optimize the company's proprietary e-commerce website, while pioneering new brand presence across Shopee, Lazada, and TikTok
Oversee operations, pricing updates, and daily reporting for three physical retail minimarts (Shah Alam, PJ, and Langkawi)
Act as the strategic bridge by translating online marketing campaigns into physical retail executions to clear inventory and maximize footfall
Ensure retail operations comply with all safety and vendor policies, while actively managing customer experience and service inquiries
Requirements:
Diploma or equivalent
Minimum 5 years of working experience in a related e-commerce and retail field
Experience working within a major marketplace (Shopee, Lazada, TikTok Shop, etc.) is highly preferred
Strong capability in developing platform strategies and analyzing sales data to optimize performance
Pro-active, result-oriented, and able to work in a fast-paced environment