E-Commerce Coordinator

• Coordinate the execution of the trading plan on the E-Commerce site
• Write on-site and campaign copy and brief required assets to the designer
• Build newsletters in Klaviyo
• Collate paid advertising content for a third-party agency
• Schedule and launch onsite page updates and newsletters
• Set up, thoroughly test, and monitor all promotions to ensure strong performance and a positive customer impact
• Manage the product launch cycle on site, ensuring launches are timely and aligned to plan
• Work collaboratively with design and marketing teams to ensure onsite creative execution supports accessibility, strong UX, and brand alignment
• Create landing pages, category pages, and other content in line with the trading plan
• Update and maintain site navigation based on trading needs
• Proactively identify user-journey pain points, recommending and prioritising improvements by commercial impact
• Run weekly trading reports each Monday and compile them into a weekly trading dec

• Educated to degree level
• Experience of the Retail or Apparel space preferred
• Exceptional written, visual, and verbal communication with strong attention to detail
• Excellent numerical skills and proficiency in Excel
• Strong commercial acumen and ability to identify data-led sales opportunities
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Experience with email marketing platforms (e.g., Mailchimp) and CMS platforms (e.g., Shopify)
• Design literacy and understanding of design tools
• Strong relationship-building skills for effective cross-team collaboration
• Ability to identify potential issues early, communicate efficiently, and solve problems proactively
• Experience in and passion for DTC ecommerce

Experience with Google Analytics, Google Suite, and Meta